Can't open Application Manager or Application Manager Install??

Been having issues with Application manager for almost a week...
Upon trying to open it, the app freezes and nothing can be done. 
Searched the forums and figured the best thing to do was a manual uninstall and reinstall with the latest version.
However, after I manually uninstalled, I was unable to reinstall AT ALL.  The package opens just fine (downloaded it twice just to be sure), I double click on the Install icon, and get the error message "The application Install can't be opened. - 1712" 
I'm a member of creative cloud for the CS6 master suite collection and have been trying to download Illustrator for days now...
Anyone got any clues?  I am now fully without Application Manager.  Argh. 

In MAC rename the below mentioned folders
/Application/utilities/Adobe Application Manager (rename it to Adobe Application Manager_old)
/Library/Application Support/Adobe/OOBE (rename it to OOBE_old)
~/Library/Application Support/Adobe/OOBE (rename it to OOBE_old)
Reinstall Adobe Application manager from : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 it should work now.
In Windows rename the below mentioned folders
C:\Program Files (x86)\Common Files\Adobe\OOBE (on 64 bit OS) (rename it to OOBE_old)
or
C:\Program Files\Common Files\Adobe\OOBE (on 32 bit OS) (rename it to OOBE_old)
C:\Users\(User_name)\AppData\Local\Adobe\OOBE (rename it to OOBE_old)
Reinstall Adobe Application manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 it should work now.

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