Can't open attachments in firefox. Ok in i.e and from iphone and outlook

When using firefox for email, I am now unable to open any attachments. It has happened during the last week, before this it was fine and I haven't changed any settings (that I am aware of).
I have tried all the usual reboot stuff and looked at as many settings as possible, but nothing jumps out.
The same email attachments open fine in outlook, from my iphone and in ie, but I prefer the firefox as I am used to using it for so long now. Also, old attachments that I have opened in the past will no longer open.
Never had any problem before with opening attachments. All programmes are affected - word, excel, pdf etc.
Thanks - Jacki

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Similar Messages

Can't open attachments and Jpegs from my email

I upgraded to Firefox16 and since can't open attachments or jpegs in my yahoo email account. Yahoo claims that the problem is with my browser.

Hello tbrowntx, see : [https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#os=winxp&browser=fx16 Change what Firefox does when you click on or download a file]
see also : [https://support.mozilla.org/en-US/kb/set-how-firefox-handles-different-file-types#os=winxp&browser=fx16 Set how Firefox handles different types of files]
thank you

I can't open attachments since I accidently cleared my download and browsing history

I can't open attachments in my email. Hotmail. Using Firefox browser. I just want to clear recent history for cache but cleared all but the two bottom ones, offline website, and site preferences. I was trying to fix a problem that I could not access my contact list of my hotmail account. I am using IE now and can get to my contacts and open attachments in that. But want to fix my Firefox

I understand that you cannot open attachments.
*Are pop ups blocked for this site?
*[[What to do if you can't download or save files]]
Also troubleshoot extensions: [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

Unless you believe middle-click is yours and don't like it being usurped, mine is set globally to "Enter".

I have a big crossbar mark over my FF4 icon after I've installed and replaced FF3. When I try to open the software, I get "You can't open the application "Firefox" because it is not supported on this architecture." What's up with that?

I have a big crossbar mark over my FF4 icon after I've installed and replaced FF3. When I try to open the software, I get "You can't open the application "Firefox" because it is not supported on this architecture." What's up with that?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Can't open the application "Firefox.app" because it is not supported by this architecture. I'm using mac os 10.5.8

Been using Firefox (many years) version 3.16.. Received invitation to download Firefox version 4 for Mac this morning and did so (regretably losing 3.16 version) because now the new version 4 won't open. I just keep getting the error message "You can't open the application "Firefox.app" because it is not supported by this architecture." I'm using the latest Mac OS 10.5.8. The processor is 1.8 GHz Power PC G5.
I trashed the first download and downloaded a 2nd Firefox version 4 and had the same results.

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

I can't open attachments on my iPad 2. I have downloaded the 8.0.2 software update. I can't open jpgs, PDFs, docs. or movie files now.

I can't open attachments on my iPad 2t and I can't open jpgs, PDFs, docs. or movie files now.

Obviously, you are talking about the mail app, so force close the mail app and reset your iPad. If that fails, reset all settings.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
When you reset all settings, you will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.

When people text me pictures to my iphone5, I can not open them. This was not a problem until I downloaded iOS 6.1.3. I also can't open attachments from e-mails sent to me on my phone.

When people text me pictures to my iphone5, I can not open them. This was not a problem until I downloaded iOS 6.1.3. I also can't open attachments from e-mails sent to me on my phone.

Try a reset hold home/sleep buttons until Apple logo appears
If that does not improve try a restore
http://support.apple.com/kb/HT4137
For your information
We are NOT Apple here we are all users helping other users
so emotion is ignored

How can I open attachments in email

How can I open attachments in email

Are you sure that the attachment file type is a supported file? Can you open the attachment on your computer?
If the answer to both questions is yes - try quitting the mail app completely and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

I have adobe acrobat 11 reader writer I want to use the pointer symbol on full screen instead of the hand, iwas able to do it on adobe 10 also when in full screen i can't open attachments unless i right click and open it then it boots me out of full scree

I have adobe acrobat 11 reader writer I want to use the pointer symbol on full screen instead of the hand, iwas able to do it on adobe 10 also when in full screen i can't open attachments unless i right click and open it then it boots me out of full screen is there any way i can click on the attacment without going out of full screen

I don't know why the change, but the pointer appears in the same way as it does on the main screen, not a pointer. There does not appear to be anyway to change it. You may want to submit a comment to the Features Requests: Acrobat Feature Requests. I also submitted this as a bug.
As a clarification, your "adobe acrobat 11 reader writer" is not informative. There is Acrobat 11 and Reader 11. Writer is not a product as such. So you have referred to Acrobat in a contradictory manner. In the future, please just indicate Acrobat 11 or Adobe Acrobat 11.

Message: You can't open the application Firefox because it may be damaged or incomplete

I've been using Firefox for a long time. Today I decided to change the settings to delete my history when I closed the window. Now when I try to open up Firefox I get a continuous pinwheel. I deleted Firefox from my computer and reinstalled, but it still won't work. There's now a grey icon titled Firefox with a square and a circle and line through it. When I try to delete this icon, it won't let me, saying Firefox is still running. When I try to open the icon, I get the following message: "You can't open this application Firefox because it may be damaged or incomplete."
Any suggestions on what to do?

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 27: http://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Why can I open attachments (pptx and PDF) on iPhone but not on Mac?

Why can I open attachments (pptx and PDF) on iPhone but not on my MacAir (OS X 10.9.2)? Generally, I can open PDFs on my Mac, but in this case, I opened on iPhone, and not on computer! Also pptx file from one sender opened on iPhone, and not on Mac, and the same pptx sent from another person wouldn't open on either! Help!

Hi there. I think as far as PowerPoint files go (pptx) you will need a copy of Office or some other compatible software (e.g. Keynote) to open it on your Mac. On an iPhone there is a viewer built in just so you can take a look at most common attachment types. If you have a copy of Microsoft Office on your Mac you should be able to open the pptx files in PowerPoint.
OS X definitely has a PDF viewer, it's called Preview. I think you can also load Adobe Acrobat if you want but I've stayed away from it for years as I find Preview faster and better.
If you still can't open a PDF file attached to an email message on your MacAir by double clicking on it, could you let us know what error message you get, or what happens? That will help people to help you.
Ivan

[Solved] Thunderbird can't open link in Firefox after update

Today there were updates for Thunderbird and Firefox (and a few other). After that Thunderbird can't open links with Firefox. If I click on a link nothing happen. I started Thunderbird from terminal, and when I clicked on a link I got this message:
** (thunderbird-bin:6130): WARNING **: Could not launch default application for URI: Failed to execute child process "/usr/lib/firefox-7.0/firefox" (No such file or directory)
I checked /usr/lib and the folder for Firefox was directly under it, no folder "firefox-version" in between. I guess one must change the path somewhere for Thunderbird to find Firefox. Where to change that? I have looked both in the menus in Thunderbird, and in the Thunderbird folders in my home and in /usr/lib, but I don't see the path to Firefox anywhere.
Last edited by Lennie (2011-11-10 08:51:39)

Lennie wrote:I checked /usr/lib and the folder for Firefox was directly under it, no folder "firefox-version" in between.
That's right: http://mailman.archlinux.org/pipermail/ … 22051.html
Unfortunately I have no idea what needs fixing. Have you tried to reboot?

Can't open Pdfs in firefox, works fine in Safari. Please help?

Can't open Pdfs in firefox, works fine in Safari. Please help?

This resolved my problem
I checked and my Firefox is doing (or not doing in this case) the same thing. There seems to be a problem with the Snow Leopard and the Adobe browser plugin. I was able to get Firefox working again by going to Firefox > Preferences > Applications and switching all to Adobe settings to "Use Adobe Reader (default)" instead of the plugin. Then I went to Tools > Add-ons... > Plugins and disabled the Acrobat plugin. Restarted Firefox and now pdf worked.

Can't open attachments in firefox. Ok in i.e and from iphone and outlook

Similar Messages

Maybe you are looking for