Can't open BBM " A restart of Blend is required "

PC : Windows 7 Ultimate 64bit
Device : BB Q5 SQR 100-3
BB: OS Official 10.3.1.1565 before OS Official 10.2.1.3062
BBM : 10.7.5.30
BLEND : 1.1.0.65
Can anyone tell me what error is it?.I have tried to restart PC and Device then diconnect blend in PC and Device but still got this message.
Actually all feature like hub,sms,email,calendar,contacts,file manager working well except BBM I can't open it.
BBM notification works well also,if I open BBM from hub I can see list of my BBM chats but it can't open the circle in the middle just rotate it.
Please someone help me because I need Blend to support my job.Thanks before.

OK -- I found the solution -- see http://kb.mozillazine.org/Profile_in_use
In my case, there was no ".parentlock" file, but using ProfileManager to create a new profile seems to have resolved the issue.

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Can't open BBM " A restart of Blend is required "

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