Can't open captivate 7 after installation

I just installed/unistall/reinstall Captivate 7 in my MacBook Pro (late 2013) and I am unable to open the app. What is going on? I need help.
Thanks,
erpum

Hi erpum,
Try right clicking on Captivate and select 'Run as Administrator' and check.
You might also want to reset the preferences and check
Close Captivate, delete or rename 'Captivate' folder, then restart Captivate.
Location : Windows 7: C:\Users\[user name]\AppData\Local\Adobe\Adobe Captivate 7
In case you still face issues then please follow the below mentioned basic troubleshooting steps :
> Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

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