Can't open/create new project

Hi!
I don't use GarageBand a lot and I don't understand what happened to my Application.
When I try to open or create a new project, the pictures from "Podcast" and "Movie" (at the start up screen) don't show up. If a try to select one of them even though, a message pops up and says:
"Can't open the file because the format doesn't seem correct"
"The file seems damaged, incomplete or in an other format"
(Might be different, I translated from French)
I tried installing the Apple Loops since it seems they were missing but that didn't change anything...
If I open from one of the models everything seems to work correctly (blues, funk, jazz etc).
I tried reinstalling Garageband from the CD but my computer doesn't let me, should I delete the older version before doing so?!
I'm using iLife 09
Thanks for your help!

Have you installed Logic on your computer?

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<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="3.0.20090804" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 1. 0" build="unknown">
<time year="2010" month="9" day="9" hour="20" minute="11" second="35"/>
<user guid="2badaeca-15b2-422e-9c45-42c56ce073d5"/>
<system platform="windows" osversion="6.0.6002 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="1917" machine="AMD Athlon(tm) 64 X2 Dual-Core Processor TK-53" model="x86 Family 15 Model 104 Stepping 1" cpuCount="2" cpuFreq="1695 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x611491d1">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x611491d1" symbolname="DllUnregisterServer"/>
<stackStatement index="1" address="0x6119135d" symbolname="DllUnregisterServer"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x24453100"/>
<register name="EBX" value="0x00000000"/>
<register name="ECX" value="0x00000000"/>
<register name="EDX" value="0x00000006"/>
<register name="ESI" value="0x00000002"/>
<register name="EDI" value="0x2442c060"/>
<register name="ESP" value="0x0012ed24"/>
<register name="EBP" value="0x00000000"/>
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<binaryImage start="0x5ec50000" end="0x5f0ac000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\MPS.dll"/>
<binaryImage start="0x142e0000" end="0x142e8000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\EPS Parser.8by"/>
<binaryImage start="0x14300000" end="0x1430e000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\plugin.dll"/>
<binaryImage start="0x14330000" end="0x1433c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterAiff.prm"/>
<binaryImage start="0x17d60000" end="0x17e51000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterAVI.prm"/>
<binaryImage start="0x145b0000" end="0x14602000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterBarsAndTone.prm"/>
<binaryImage start="0x14620000" end="0x14626000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterBlackMatte.prm"/>
<binaryImage start="0x14640000" end="0x14648000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterColorMatte.prm"/>
<binaryImage start="0x14660000" end="0x1466a000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterDirectShow.prm"/>
<binaryImage start="0x164e0000" end="0x164f8000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterFastMPEG.prm"/>
<binaryImage start="0x23200000" end="0x235f3000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ad2mpegin.dll"/>
<binaryImage start="0x16510000" end="0x1651b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterFastMultiStill.prm"/>
<binaryImage start="0x173a0000" end="0x1744d000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\aide.dll"/>
<binaryImage start="0x5eba0000" end="0x5ec43000" type="__TEXT" path="C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_n one_e163563597edeada\msvcr90.dll"/>
<binaryImage start="0x61650000" end="0x616de000" type="__TEXT" path="C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_n one_e163563597edeada\msvcp90.dll"/>
<binaryImage start="0x16540000" end="0x16547000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterFilmStrip.prm"/>
<binaryImage start="0x16560000" end="0x16569000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterFlash.prm"/>
<binaryImage start="0x18450000" end="0x185ae000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterLeader.prm"/>
<binaryImage start="0x17480000" end="0x174b9000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterMp3.prm"/>
<binaryImage start="0x174c0000" end="0x174d3000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterMPEG.prm"/>
<binaryImage start="0x17500000" end="0x17509000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterMultiStill.prm"/>
<binaryImage start="0x17520000" end="0x1752d000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterPhotoshopProxy.prm"/>
<binaryImage start="0x75a70000" end="0x75a9c000" type="__TEXT" path="C:\Windows\System32\apphelp.dll"/>
<binaryImage start="0x17560000" end="0x1756b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterPict.prm"/>
<binaryImage start="0x17580000" end="0x1759b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterPSA.prm"/>
<binaryImage start="0x17fd0000" end="0x18029000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\PSA\PhotoshopAdapter.apl"/>
<binaryImage start="0x175b0000" end="0x175e1000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterQT.prm"/>
<binaryImage start="0x71a20000" end="0x71b56000" type="__TEXT" path="C:\Windows\System32\msxml3.dll"/>
<binaryImage start="0x183a0000" end="0x18431000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\AppleProResDecoder.qtx"/>
<binaryImage start="0x07540000" end="0x07548000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterTarga.prm"/>
<binaryImage start="0x07560000" end="0x0756a000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterTiff.prm"/>
<binaryImage start="0x07580000" end="0x075a0000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterWave.prm"/>
<binaryImage start="0x075b0000" end="0x075c3000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterWindowsMedia.prm"/>
<binaryImage start="0x5e310000" end="0x5e55b000" type="__TEXT" path="C:\Windows\System32\WMVCORE.DLL"/>
<binaryImage start="0x6c300000" end="0x6c339000" type="__TEXT" path="C:\Windows\System32\WMASF.DLL"/>
<binaryImage start="0x075f0000" end="0x07632000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\PlayerMediaCore.prm"/>
<binaryImage start="0x17e60000" end="0x17e87000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\AudioVideoIO.dll"/>
<binaryImage start="0x186e0000" end="0x18772000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Display.dll"/>
<binaryImage start="0x181d0000" end="0x1820c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\glut32.dll"/>
<binaryImage start="0x185b0000" end="0x18611000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\aif_core.dll"/>
<binaryImage start="0x18d90000" end="0x18f37000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\aif_ogl.dll"/>
<binaryImage start="0x18f40000" end="0x18fd0000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\image_flow.dll"/>
<binaryImage start="0x18210000" end="0x1822e000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\image_runtime.dll"/>
<binaryImage start="0x18250000" end="0x1827b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\data_flow.dll"/>
<binaryImage start="0x18670000" end="0x18687000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\DisplayDrivers.dll"/>
<binaryImage start="0x19170000" end="0x19ca4000" type="__TEXT" path="C:\Windows\System32\atioglxx.dll"/>
<binaryImage start="0x188e0000" end="0x18901000" type="__TEXT" path="C:\Windows\System32\atiadlxx.dll"/>
<binaryImage start="0x700c0000" end="0x700cb000" type="__TEXT" path="C:\Windows\System32\wbem\wbemprox.dll"/>
<binaryImage start="0x71800000" end="0x7185b000" type="__TEXT" path="C:\Windows\System32\wbemcomn.dll"/>
<binaryImage start="0x6fb50000" end="0x6fb60000" type="__TEXT" path="C:\Windows\System32\wbem\wbemsvc.dll"/>
<binaryImage start="0x6f670000" end="0x6f709000" type="__TEXT" path="C:\Windows\System32\wbem\fastprox.dll"/>
<binaryImage start="0x756b0000" end="0x756c8000" type="__TEXT" path="C:\Windows\System32\ntdsapi.dll"/>
<binaryImage start="0x18fd0000" end="0x18ff5000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\RecorderDV.prm"/>
<binaryImage start="0x19010000" end="0x1903b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\RecorderMPEGHDV.prm"/>
<binaryImage start="0x1b000000" end="0x1b022000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\RecorderWDM.prm"/>
<binaryImage start="0x1b070000" end="0x1b086000" type="__TE

Some basics:
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.7 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites.
Run Disk Cleanup.
Run Defragmenter.
Temporarily disable any anti-virus real time scanning.
Use the GSpot Codec Information Utility to analyse the file and post screen image.
Post back here with the necessary information described here: Got a Problem? How to Get Started
Cheers,
Neale
Insanity is hereditary, you get it from your children

IMovie 7.1.1 and 10.5.3 - can't open existing or create new projects

Is anyone experiencing the same problems as me since upgrading?
I saved an iMovie project yesterday evening but today (following updating to 10.5.3) when I open iMovie all the options under File (except for Import from Camera) are grayed out - I can't open yesterday's project or create new ones.
I've restarted, etc. Any help would be appreciated as I'm under some serious time constraints.

Not much help I know but I've not had any issues after the X.5.3 update. Have you repaired permissions after your update. I repaired permissions and carried out several other maintenance routines immediately before performing the update and then repaired permissions again after the update.

Can't create new projects in RoboHelp HTML 7

When I try to create a new projects in RoboHelp HTML 7, the
Projects Type field is blank on the New tab of hte New Project
dialog box. I just bought this product after using the trial
version for 30 days. I can open the projects I created before but
can't create new projects. Help! I need it now!

OK, this problem is solved -- the problem was RoboSource
Control 3.1. I realized that I had installed RoboSource Control 3.1
during my Trial install (the option to install it is checked by
default). By re-running the Trial download (thank God I saved it) I
was able to uninstall RoboSource Control 3.1. (I could not
uninstall it using the Tech Comm Suite installer or the Add/Remove
function in the Windows Control Panel)
Then I ran the Tech Comm Suite install and reinstalled
RoboHelp 7 (without installing RoboSource Control 3.1).
Now RoboHelp 7 HTML works again. Note that only the HTML
version was screwed up -- the Word version ran OK, I just don't
need it.
Finally, I just want to say, Adobe Tech Support *SUCKS*.
After spending a half hour on my initial call on Sept. 26th, "Ken"
directed me to the Adobe Support web page and told me to enter my
problem myself -- thanks for nothing, Ken. He promised a 24 hour
turn around, which did not happen.
When I called back on Sept. 29th, I wasted another hour with
Natasha and Sam, who had me run CSClean, which wiped out my
registry entries for Acrobat and Photoshop, forcing a reinstall of
those products. Of course, that did not help me at all.
Adobe, please stop outsourcing your Tech Support to India --
those guys know nothing!
The replies to this issue on the "Customer Support Portal"
have been slow, indifferent and unhelpful. Shame on them!
I'm posting this fix to this problem on this Forum, so the
next poor slob may be able to fix their problem themselves as I
did, 'cause Tech Support sure won't help!

In garageband I can't create new projects

In garageband I can't create new projects it says file couldn't be opened. Checking on web searches some indicate to check under Library... I do not have a Library directory on my system. Garageband came with the Mac. Any clues how to get it to work?

kenevans3 wrote:
I do not have a Library directory on my system.
in Finder hold down the OptionKey and click the Go menu, select the Library menuItem to open it

HT5958 After i updated my terabyte, when i open fcpx 10.1 my hard drive never appears, so i can't open a new library for a new project. What should i do?

After i updated my terabyte, when i open fcpx 10.1 my hard drive never appears, so i can't open a new library for a new project. What should i do?

Hard drives do not appear in the application. Use File>New Library.

Elements 9.0 Severe Error Opening a new project

Hi,
after opening a new project, there is just a grey "PremiereElements" Screen. If I then open the project I just created, an error message appears "severe error... shut down... try to save new project".
Measures to toubleshoots already taken:
- reinstall premiere and photoshop elements
- delete all elements files from users and program folder
- install all updates
- verify latest version of quicktime.
I am new in this forum and hope, I did not miss an already existing discussion. If so, please do not hesitate to lead me to this discussion and sorry in advance.
Thanks for help
hgk1409

hgk1409
For now I am assuming that you are running Premiere Elements 9 on Windows 7, 8, or 8.1 64 bit......and, that the problem exists with and without the antivirus and firewall(s) disabled.....
What computer operating system is your Premiere Elements 9 running on? Have you installed the 9.0.1 Update for the program? If not, please do so from the following link from Adobe
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
You can install the above even with Premiere Elements 9 closed.
Can we assume that you did that when you wrote
- install all updates
Did you delete the Adobe Premiere Elements Prefs file, and, if that did not work, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists?
Can we assume that you have when you wrote
- delete all elements files from users and program folder
When was the last time you used the program successfully?
When you did the uninstall/reinstall, did you do the sequence
1. Uninstall via Control Panel
2. free ccleaner run through (regular cleaner and registry cleaner parts)
CCleaner - Download
3. reinstall with antivirus and firewall(s) disabled
Let us start here and then decide what next based on your details.
Thank you.
ATR

I have installed Premiere Elements 8 on a new PC. It won't open any new projects

I seem to have the same problem as LaxMan2010-11 in Premiere Elements 8 won't load recently saved project was there a resolution?

3gpmark
Problems with the same symptoms can (often do) have different causes.
So, let us focus in on your particular situation in order to find your answer.
What computer operating system is involved? For now I will assume Windows 7, 8, or 8.1 64 bit.
1. Have you gone through that usual drill in the older thread that you referenced?
a. latest version of QuickTime installed
b. problem looked at with and without the antivirus and firewall(s) disabled
c. video card/graphics card driver up to date
Now...
1. Do you have installed the 8.0.1 Update. If not, please do so using the Adobe online link
Adobe - Premiere Elements : For Windows : Adobe Premiere Elements 8.0.1 update
2. Are you running the program from a User Account with Administrator Privileges and with Run As Administrator applied to the
program's desktop icon?
3. Is your problem confined to opening saved closed project created with Premiere Elements 8.0/8.0.1 on another computer? If yes, then
open a new project and make sure that the automatic Background Rendering and AutoAnalzyer features are turned off.
4. Have you moved, deleted, or renamed folders/files that were imported into the project(s) after the project's was saved and closed?
Please review the following Adobe document on troubleshooting damaged projects and determine if any of the suggested troubleshooting
works for you.
Troubleshoot damaged projects | Adobe Premiere Elements
We will be watching for your follow up.
Thanks.
ATR

IDVD Freezes when creating new project!?

Hi all,
When I open iDVD, it give me the main screen, I click Create New Project. The window comes up, but it has trouble opening the stuff inside the window, and does the dreaded rainbow ball.. Never comes out of it. I have to force quit it to get out.
-for any ppl who want it.. here is a sample of it freezing useing Activity Moniter. http://home.comcast.net/~samkirsch/iDVD.txt
please help!

Quit iDVD.
Locate a file named com.apple.iDVD.plist and get rid of it. iDVD will create a new one the next time it runs. Empty the trash and run a permission repair using the Disk Utility.
The files can be found here:
-->/Users/YourName**/Library/Preferences/com.apple.iDVD.plist
:)Sue

Unable to create new project

Hi!!!!!!!
I just installed Java Studio Creator 2. When I try to create new project , I get this error message "Java class must be a direct subclass of the AbstractPageBean". May I know , why ?

hi,
i think you need to check the following :
make sure that your page extends AbstractPageBean in the class definition Page.java
you must be importing com.sun.rave.web.ui.appbase.AbstractPageBean.
if so make sure that required libraries references are added .and if not add them your self
( check under libraries node for the library : JSF Design-Time Support- appbase.jar )
this problem can be generated if you were trying to open a project created under creator 2 EA because there has been change in the packaging in the new release.
Hope this helps,
regards
hope this helps,
regards

Cannot seem to open a new project with a height less than 100px

Hi
Surely there is not a minimum limit on the size of project I can work with in Captivate. I'm trying to open a new project that is 968 x 30 px but it will not let me and defaults back to 100px height.
Is there a way for me to achieve this or is this a flaw in Captivate? I'd be suprised if theu have set a limit on minimum height!
Cheers
D

Hi there
Not sure if it's a "flaw", but it's been that way for as long as I can recall. Keep in mind that Captivate is really designed for capturing screens and creating things that are substantially larger than 100 px.
If you disagree with this and feel it should change, please consider submitting a Wish Form to ask for a change. (Link is in my sig)
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Can't open/create new project

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