Can't open CS3 files in CS5

Hi guys
New laptop, newly purchased CS5.  I can't open Illustrator CS3 files - all I get is a message saying "An unknown problem has occured"...
InDesign CS5 is fine opening InDesign CS3 files though.  I'm running Lion by the way...
Anyone else got the same problem, and possibly a solution?
Thanks

CS3 files open in CS5 so that should not be an issue.
If you have Acrobat pro, try using the open command on the .ai file, so we know if the pdf compatible part of the file has useful infomration for you, you could then do a save as using high qulaity settings and open, the .pdf in illustrator.
You may have a corrupt font or image on your system. Disconnect to the images, by putting them all in a folder so the link is temporarily broken. In regards to fonts, turn off any extra fonts, disable font auto activation, and delete any .LST files if you are on a mac.
On the mac if the filename has a "/"  the file will not open. But don't think hat is your problem as you would nto get the error you mentioned. But check your filename for illegal charcters noentheless.

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