Can't open/delete or send Hotmail e-mails (Firefox 5.0)

For the past several days, I have been able to open Hotmail and see e-mails, but not open, delete, move, or send e-mails. I am unable to highlight anything.

Before creating a new empty profile, you can follow the [[Basic Troubleshooting]] steps and maybe start by running in Firefox [[Safe Mode]]. This is the Firefox "debug" mode which uses the default theme and toolbars/controls, disables hardware acceleration and disables all extensions. See [[Troubleshooting extensions and themes]] for detailed instructions.

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    Before creating a new empty profile, you can follow the [[Basic Troubleshooting]] steps and maybe start by running in Firefox [[Safe Mode]]. This is the Firefox "debug" mode which uses the default theme and toolbars/controls, disables hardware acceleration and disables all extensions. See [[Troubleshooting extensions and themes]] for detailed instructions.

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    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • I cannot open any of my Hotmail e-mail messages, delete them, look at other ones, nothing. All I can do is sign in and that is it.

    I cannot open any of my Hotmail e-mail messages, delete them, look at other old ones, nothing. All I can do is sign in and that is it. I have tried deleting cookies, clearing the cache space, rebooting the computer, rebooting my internet connection, refreshing the page several times. Here is the thing. I can get on the page and read my mail, etc. like normal if i use Internet Explorer, but I prefer Firefox. The problem is Firefox and I rely on my e-mail for job purposes. I hope someone can help me!!!

    Nevermind. I finally found a third party answer and will post it for anyone else with my problem.
    >Go to the iTunes store.
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    after updating Mozilla to 3.6.13, I can still access my Hotmail, but CAN'T open, delete or move messages. Is there a solution? Thanks!

    Niel,
    thank you for the information...I will try your suggestion tonight.
    Arghhhh. Feel like an idiot - as I was clicking within the 'info' tab of these 'locked' folders, I guess I figured out that I could asign myself these 'locked' folders and open them after selecting a user and typing a password in. At that point, I was not looking forward to double-clicking every 'locked' folder and sub-folder from my restored drive.
    Looks like your suggestion will save me alot of time.
    Will advise with results....
    Dave.

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    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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     Cheers, Tom 

  • Can ipad open, revise and send word docs?

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    I can open my hotmail account but I cannot open any messages. I can open my folders but I can't open any messages.

    The problem is not Firefox.
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    Conflicts with a Microsoft product...go figure! ;-)

  • I cannot open any attachments in hotmail when using firefox 4 beta

    I cannot open any attachments in hotmail when using firefox, but had no problems with the attachments when using safari. I much prefer using firefox and don't want to have to change.
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    Same here, firefox cannot open any attachment, the page simply refresh itself or perhaps its not refresh but some kind of ajax. But NOTHING happens at all.
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    I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix.
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    Try downloading another app - any free app - that seems to reset something and the apps may start working again. Try that first. If that doesnt work, try these steps
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  • If I move a mailbox from my imap account to "on my mac" can I safely delete the folder from the mail server and still be able to read the messages?

    If I move a mailbox from my imap account to "on my mac" can I safely delete the folder from the mail server and still be able to read the messages?

    You certainly can.
    Be aware that the emails you move to local storage ("on my Mac") will be the only copies that remain.

  • I recently installed Firefox 3.6.8 and all of a sudden I can't open/delete messages in revamped MS hotmail whereas I could with older version of Firefox

    ever since I updated to Firefox 3.6.8 I can no longer open/delete/etc e-mail on MS Hotmail's revamped version which I could with Firefox's older version. I cannot even highlite messages, no nothing
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    == This happened ==
    Every time Firefox opened
    == I installed new version 3.6.8 of Firefox

    Similar problem here although it's since Hotmail changed (I guess it's rolled out in stages) for me not since I installed FF 3.6.8. The same problem occurs in IE8. Seems a Hotmail problem rather than a FF one but I';d really appreciate any help I can get.

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