Can't open docs dowloaded from email

For several years I have been getting work-related reports by email as .pdf files and have had no trouble opening them. Suddenly the reports are messed up; they download in two parts, one with Acrobat logo and filename w/o extension, and the other with an icon that looks like a document, and is labeled filename.pdf.PART. Both files show as 0 bytes file size.
This started before I updated to latest version of Reader, and still continues after I upgraded. Somewhere around the same time I upgraded to newest version of Mozilla Firefox.
Occasionally I get a report to download, but then Reader tells me it is not recognized .pdf file or is was not decoded properly.
What do I do??
Thanks!

Sounds like they are not downloading completely which could mean one of many possible problems. Are you on a Mac? What version of Reader? What email client do you use?

Similar Messages

  • Can t open Docs stored from pages in cloud

    I have been using pages on iPad 2 for sometime with no problems. Somehow this week during some back up the docs left iPad and I can find them in iCloud -storage and backup -manage storage but can t open them or restore to iPad or send. They are just listed. I am a novice at this stuff so any help would be appreciated.

    Thanks for that but nothing changed. I will spend a bit of time turning on and off various things. Should I delete previous back up? Would that restore docs sitting on cloud onto iPad? Thanks in advance.

  • Can no longer open .doc attachments from email

    I can see the attachments at the bottom and I can click on them and it looks like it is processing (the little wheel spins), then nothing.
    PDFs open fine.
    Any ideas?

    Check out this page on how to reset. The problem you're facing usually can be solved by resettting:

  • Trial question:  Can't open .doc files from web page

    I'm using Dreamweaver on a Mac, and I have a link on a page
    that should bring up a doc file. When I preview the page in Safari,
    it brings up a directory listing which highlights the file so that
    you can double-click and open the file. (Of course, I'd love for it
    to go ahead and open the file, but my understanding is that
    Dreamweaver Mac doesn't support that.) However, when I preview in
    Internet Explorer, I either get a message that the File is Not
    Found or it just spins and never brings up anything. The file is in
    the root directory of my site (same directory as my index.html.
    Any ideas?
    Thanks!
    Kim

    Do you have Word installed on your Mac? If you don't, it
    won't open.
    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
    ==================
    "kshorb" <[email protected]> wrote in
    message
    news:eenckl$h3a$[email protected]..
    >I used code similar to that below, but the .doc file
    never opened in IE. I
    >did
    > find, however, if I link to a .pdf it works just fine.
    So I just went
    > ahead
    > and converted my .doc to a .pdf and changed the href.
    Maybe it's
    > something
    > specific to my computer... Thanks.
    >
    > <a href="yourdoc.doc">Click here to open Word Doc
    > </a>
    >

  • How can I open pages document from email??

    I sent an email of a document I wrote in Pages. Now it says file can not be opened. Please help

    If you did not send it via Mail, it would have been corrupted.
    GMail, Dropbox, Amazon etc don't understand the zipped package of Pages 5 files.
    Peter

  • Can not open .doc files from Finder

    I installed Snow Leopard and now I'm having trouble with .doc files. I use Microsoft Office 2004. When I try to open a .doc file directly from the internet or by clicking on it from Finder or desktop, it won't open. Instead I have to go into Word and click open then browse. Any ideas on how to fix this?

    This works only for files that I know have been created in Mac Office 2004, but any other files I download - for instance, from school - will not open in this way. I followed your suggestion, but Word was already the default application used and the "change all" box was unclickable.
    I tried right clicking on the file, going to the "open with" menu, then clicking "other" and selected Word that way. I made sure that "always open with" was checked, but it still didn't help.

  • TS3276 Can't open web addresses from an email-get an ERROR message saying-no application could be found

    Can't open web addresses from an email-get an ERROR message saying-no application could be found

    Hi, I had the same problem. I finally figured it out. Plug in the USB cord to your ipad, but beofre plugging it into your computer make sure your ipad is not in the locked or sleep mode. Once I did this, my photos showed up and started downloading. Hope that helps you!

  • E72 I can not open office documents from my email ...

    I have the phone for two months and already I have two problems. For two weeks I can not open office documents from my email and I can not connect the phone via Bluetooth to my computer.

    Se7entadi wrote:
    i can not open www.icloud.com/activationlock from my iphone . i get this error. Your browser is not supported. to use icloud, we recommend using the latest version of safari, firefox, or internet explorer. i have IOS 7.1.1
    So follow the instructions and use one of the recommended browsers.  What's the problem?

  • TS3276 i am unable to open web pages from email links on my ipad

    I am unable to open web pages from email links on my ipad

    A few more details might help, if nobody else recognizes this.   
    What happens when you try to open the links?
    Can you post an example of a link that doesn't work?
    Is there any particular source for the mail with the (bad) links, or is mail from all sources failing?
    If you happen to know it, what's the format of the mail message?  (Maybe the message is an image?)
    Do the embedded links work as expected from an OS X system running Mail.app, or some system and some other other mail client?
    To view the link in iOS: if you press on and hold your finger on an embedded link in most contexts, iOS will show a pop-up with the link contents, and will offer to copy it.  You can use that to acquire and post the link.  If pressing and holding on the link doesn't offer the pop-up, the format of the link itself may not be valid, or it might not really be a link.

  • I can't open the configuration from the mail.

    I can't use the mail because i can't open de configuration from the e-mail.
    the other configurations works correct. How do i solf this problem?

    Weer terug:
    op je scherm "instellingen", dan in de lijst de titel "Algemeen" aantikken, dan in de volgende lijst "Beperkingen" aantikken, als daar staat "schakel beperkingen in" is het goed; indien daar staat "Schakel beperkingen uit" aantikken, zodat daar staat "schakel beperkingen in".
    Je mail accounts zijn bereikbaar: terug naar het eerste scherm van Instellingen, tik aan "email, contacten, agenda's", de lijst die je dan ziet begint met "Accounts", daar staat "voeg account toe", aanklikken, daar staan dan zeven accounts met voorinstellingen met daaronder "anders" indien je niet een van die zeven wilt.

  • I can't open word documents from Finder

    I can't open word documents from Finder

    If you mean "I can't double click a *doc file and make word open" then you highlight the file and do a command-I (or get info).  When the window comes up, change the "open with" parameter.  You can also right click and select "other"

  • Can't open doc and rtf files on my nokia e61i

    hi!I am new here,i have a problem with my e61i,I can not open doc and rtf files,if someone has a clue to tell me how can i fix the problem i'll be gratefull

    I don't know if this will help but I had a similar problem that started yesterday. I have two macs.  Once can't open MS Office files from the other Mac but can open Office files on each Mac. Drove me nuts for about 2 hours today - on the phone with Apple twice and Microsoft once.  Finally found a similar post from 2007 that suggested to turn off and on file sharing by unchecking the "Share files and folders using AFP", on both computers and rebooting. That fixed it. 
    Funny thing, it was only with Office files I created since updating the software last week. Old Office files opened fine. 

  • I can't open a win mail email

    I can't open a win mail email from my iPhone or my iPad but other people can. What can I do!

    A winmail is an attachment included in an email.

  • Cant open doc files from the server on MacBook Air after upgrading to Maverick

    Cant open doc files from the server on MacBook Air after upgrading to Maverick, I can only open up docx file. Thank you!

    Thanks for the suggestion! I don't use Phantasm or VectorScribe (or any Astute Graphics plugins for that matter). I do, however, have a Wacom tablet and have a few plugins that concern using Blurb Book Creator as well as LiveSurface Context.
    I did the very unfortunate and foolish act of upgrading to Maverick without a backup, so postponing isn't an option for me.
    I geuss my question at this point would be, would it be worthwhile to wipe all the adobe products from my harddrive and re-install them? Or would that be a useless endeavor.
    I don't have an external hard-drive so backing up and re-installing the entire OS would be a bit much. Any suggestions?

  • IRIVER Story HD - "Can't open doc"

    Hi!
    I'm perfectly frustrated.
    I connected my new iriver story HD (EB07) to my Adobe ID, which is activated too on my win PC.
    I see the reader in ADE and all the books on it.
    I can download books I bought or lent.
    I can copy them to the reader.
    But I cannot open them on the reader! I get the error message "Can't open doc." Nothing else.
    I tried to de-install, re-install, de-activate, re-activate, remove files, copy/paste, try calibre... always the "Can't open doc."
    Free books can be opened.
    I tried to contact the iriver support - no answer. I wrote a ticket to adobe, no answer. I called the local adobe support, got the tip to de-activate and re-activate, but it didn't work.
    Does perhaps anyone of you know the device and the error message and how to get over it?
    thanks in advance,
    monika

    Hi!
    Indeed, I had two problems:
    1) the missing files. this I could solve by doing a system reset (but I came to this solution by myself, I simply tried, as I didn't get any support neither from iriver nor someone else).
    2) not being able to read epub-books on my iriver
    No, I could'nt really solve the problem yet.
    ADE and my reader are not compatible, as adobe themselves told me...
    -------------snip:
    "We are sorry but we cannot support customer on this issue because is not related to our product itelf.
    We are sorry that Iriver support did no answer but the only way for customer to get this issue fixed is definitly to contact them.
    This also because the ebook that we have as supported devices from Iriver are:
    Iriver Ltd Iriver Cover Story EB05 Dedicated 6” e-reader device with wifi
    Iriver Ltd Cover Story EB307 6” Dedicated eInk Reading Device with wifi
    (http://blogs.adobe.com/digitalpublishing/supported-devices)
    this do not mean that it will not work, but that we do not have information about it because we have not directly tested it.
    Customer in this case have really to rely on Iriver support, they are the only that can precisely fix their issue.
    Futhermore by reading the forum I can see that seems that the issue is already known and more customer have deleted somefile from his Device..
    So again for her the only solution is to get in contact with the device manufacturer."
    -------end of snip
    So, I use calibre to bring the books readable to my device...

Maybe you are looking for

  • Relative path for .FLV

    Hi There, I'm having difficulty with an FLV video I want to show in my presentation. The path has to be relative which I assume means relative to the .swf file that launches it. So I add the .flv to a slide in my presentation and set the path as simp

  • Does anyone know why the screen on my iPhone 5s is sinking in

    I have no idea why this is happening but if i press just a little bit it will sink in a little bit and i can hear it

  • Kern Panic, Kern Protection Failure

    Okay, I have a mac and it's a couple of years old. Only recently I've been experiencing kern panics and kern protection failures. It's almost impossible to do one thing for a long period of time because of it. I've read lots of threads (both answered

  • E2e Root Cause Analysis Checklist

    Hello everyone, I know I am close to getting some systems setup for RCA, but nothing is showing up in EWAs or within the RCA workcenter. My system is currently at 7.01 SP05. Since I've gone through the solman_setup and received all green lights throu

  • Printer won't print full page

    my hp m601 printer won't print full page from web browser , it's not working even if i'll change landscape nor portrait