Can't open ebook on MAC

I recently installed digital editions 1.5 on my macbook pro and now I cannot open any books, the error says:
FILM HISTORY-830945:
Internal error - document already failed.
My case number is 0180456471

Below

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SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
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Welcome to the Support Communities!
Do you mean that you transferred your purchases from the iPhone to your Mac pro? You can also set your Mac's iTunes preferences to automatically download purchases made to it. You'd have to check the specifics for the app that you are having an issue with, but some apps that are designed for the iPhone won't work on your Mac. Developers usually create two versions of their software.
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http://support.apple.com/kb/ht1848
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ibooks can currently only be read on iOS devices. All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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The Reader XI can this open and work with them.
The ADE Suite can´t read this file and say some errors found on the dokument.
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Eddi
Sorry for my bad english

Hello,
at this situation a call with Hotline at Adobe, the ADE no listed and closed talk by system. "Many Thanks".
This can`t not be a serios Solution.
At producer from the device not fully unterstand the problem-
ADE can´t read the File and tell back its corrupt.
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Thats can´t be the right way to sell products without support of own fail.and say buy other E-Books.
At wait on 11 days to see at this support instrument are only help for lightweight problems. I see to much questions without message from moderator, the consumer can´t do adobe work.
Kind regards
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See Image

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Can't open ebook on MAC

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