Can't open Elements 8 more than once without shutting down the computer

After starting up my computer, I can open Elements 8 (organizer and/or editor) and work as usual. However, if I close the program, then check email or work on something else, and then I decide to open Elements again, I get the opening screen, click Organizer, and it just disappears. When I shut down the computer, it says there are programs waiting to close, but it shuts down quickly despite that. Once I have restarted, all is normal again, until I decide to open Elements twice.
I have Windows 7 professional.
Do I need to reinstall Elements 8?
Cam

It sounds like the Organizer and Editor aren't closing all the way, which makes it so you can't re-open them.
To know for sure if this is the case, after you close either program, open Task Manager (CTRL+SHIFT+ESC), go the Processes tab, click the option at the bottom to show processes from all users, and then scan the list for PhotoshopElementsEditor.exe and/or PhotoshopElementsOrganizer.exe.
If there, then that means they aren't getting closed.
As a temporary workaround until you find out why they won't close, you can end the process in Task Manager instead of rebooting the computer.
As for the cause, it is possible that something else you have running in the background, perhaps security software, is causing the issue. To determine if that's the case, restart the computer without any startup items or non-essential services, and then run Elements 8. Here are some instructions:
Windows 7/Vista: http://go.adobe.com/kb/ts_kb404913_en-us
Windows XP: http://go.adobe.com/kb/ts_kb404984_en-us
If you can close and re-open the Editor/Organizer properly without anything else running, then something was preventing the program from closing properly. Use a process of elimination to determine what; something similar to this method:
Open the System Configuration utility.
Re-enable approximately half of the items that were disabled.
Click OK, and restart your computer for the changes to take effect.
Check if you can close and re-open the Editor/Organizer.
If you can't anymore, open the System Configuration utility and disable half of the most recently enabled items.
If you can still, open the System Configuration utility and re-enable half of the remaining items.
Go back to Step 3, and continue dividing the items into halves until you have determined which startup item or service is causing the issue.
Once you have isolated the problematic startup item or service, contact its manufacturer for an update or configuration information, or leave it disabled.
HTH

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From:   Jeff A Wright <[email protected]>
To:     matto5150 <[email protected]>
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Re: When I try to open Elements Organizer Windows says it has shut down
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