Can't open Excel attachment​s

I have curve 8330.  My boss sends me emails with excel attachments and I can't open them.  I keep getting a message that says "password not supported for this format".  Any ideas how to fix this?  I've had the phone for about a month and it's been like this since I got it.

What OS do you have on the BB? If it's 4.5, you should have the Documents To Go app, which will allow you to open Exel files.

Similar Messages

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    Hello Mats in Sweden!
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    If you open this link on your iPad it should take you to the App Store, resp. open it. The price for this app is 1,59 €.
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    I have some users in my company that can't open Excel files from any document libraries on SharePoint 2010. The receive the error message "An error occurred. Please try again."  We don't currently use the Excel calculations services. When
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    When did this start?  What was the last thing you changed before problem started?
    Have you tried sending the attachment from a different account.  Have a friend send you an attachment. Get a gmail account.
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  • I can not open email attachment which is sent from a swann dvr using apple mail since i upgraded to Yosemite ,has anyone got a fix ? the file format is _mnt_tmp_

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    Hello Rami:
    Welcome to Apple discussions.
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    I just got a nokia xl . And I receive all my mails through my phone but problem is that I can't open an attachment contain in my mails . Please help me out

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  • Can't open excel error message -1712

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    As Ms Office is not an Apple product, I strongly recommend asking in the Microsoft Office:Mac forums here:
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    Hi terrymmurphy,
    Do you double-click on the Excel file and unable to open this file?
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    It's recommended to download and install
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  • Issue while opening Excel attachment send through FM

    Hi All,
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    Hi Shyam,
                    Have you build your Excel Data table to get attachement in Mail? If no then please find the Eg. code for your reference to send Excel attachment..
    * End of Selection Event : Displaying the selected data                *
    END-OF-SELECTION.
        PERFORM EMAIL_EXCEL_ATTACHMENT.
    ******///form
    FORM EMAIL_EXCEL_ATTACHMENT .
    * Populate table with detaisl to be entered into .xls file
      PERFORM BUILD_XLS_DATA_TABLE.
    * Populate message body text
      PERFORM POPULATE_EMAIL_MESSAGE_BODY.
    * Send file by email as .xls speadsheet
      PERFORM SEND_FILE_AS_EMAIL_ATTACHMENT
                                   TABLES IT_MESSAGE
                                          IT_ATTACH
                                    USING S_EMAIL
                                          TEXT-042
                                          C_XLS
                                          'filename'
                                 CHANGING GD_ERROR
                                          GD_RECIEVER.
    *   Instructs mail send program for SAPCONNECT to send email(rsconn01)
      PERFORM INITIATE_MAIL_EXECUTE_PROGRAM.
    ENDFORM.                    " EMAIL_EXCEL_ATTACHMENT
    ********///form BUILD_XLS_DATA_TABLE
    FORM BUILD_XLS_DATA_TABLE .
      DATA :    LV_NETWR(20)     TYPE C,
                LV_BOL_DATE(20)  TYPE C,
                LV_KAWRT(20)     TYPE C,
                LV_FKDAT(20)     TYPE C,
                LV_WAERK(20)     TYPE C,
                LV_KURRF(20)     TYPE C,
                LV_SHIPDATE(20)  TYPE C,
                LV_DEPTDATE(20)  TYPE C.
      CONSTANTS:
          CON_TAB  TYPE C VALUE CL_ABAP_CHAR_UTILITIES=>HORIZONTAL_TAB,
          CON_CRET TYPE C VALUE CL_ABAP_CHAR_UTILITIES=>CR_LF.  "#EC *
      DATA STR TYPE STRING.
    **********/ this parameter concatenate to get headers
      CONCATENATE STR
      'SLNO'
      'OWNER'
      'SERIAL NO'
      'FROM'
      'DESTINATION'
      'INVOICE VALUE'
      'DESCRIPTION'
      'CUSTOMER NAME'
      'BL NUMBER'
      'BL DATE'
      'VESSEL NAME/AIRLINE DETAILS'
      'MODE OF TRANSIT'
      'SHIPPING MARKS'
      'DUTY SUM INSURED'
      'FLAG'
      'OPEN COVERNO'
      'INVOICE DATE'
      'INVOICE NO'
      'LC WORDING'
      'QUANTITY'
      'PACKAGING DETAILS'
      'BASIS OF VALUATION'
      'EXCLUDE WAR SRCC'
      'CURRENCY'
      'EXCHANGE RATE'
      'ADDRESS'
      'VESSEL BUILT YEAR'
      'VESSEL FLAG'
      'VOYAGE NO'
      'SHIPMENT DATE'
      'DEPARTURE DATE'
      'SURVEYOR COUNTRY'
      'SURVEYOR CITY'
      'SURVEYOR AGENT'
      'SURVEYOR ADDRESS'
      'EXPORT CONSIGNMENT'
      'CONTAINER DETAILS'
      CL_ABAP_CHAR_UTILITIES=>CR_LF INTO STR SEPARATED BY CON_TAB.
      LOOP AT IT_FINAL.
    *******/ this is to pass body / row data
        WRITE : IT_FINAL-NETWR    TO LV_NETWR,              "#EC UOM_IN_MES
                IT_FINAL-BOL_DATE TO LV_BOL_DATE,
                IT_FINAL-KAWRT    TO LV_KAWRT,              "#EC UOM_IN_MES
                IT_FINAL-FKDAT    TO LV_FKDAT,
                IT_FINAL-WAERK    TO LV_WAERK,
                IT_FINAL-KURRF    TO LV_KURRF,
                IT_FINAL-SHIPDATE TO LV_SHIPDATE,
                IT_FINAL-DEPTDATE TO LV_DEPTDATE.
        CONCATENATE
               STR
               IT_FINAL-SLNO
               IT_FINAL-OWNER
               IT_FINAL-SRNO
               IT_FINAL-PORT_LOAD
               IT_FINAL-PORT_DSCHR
               LV_NETWR
               IT_FINAL-DESCRIP
               IT_FINAL-CUSTNAME
               IT_FINAL-BOL_NUM
               LV_BOL_DATE
               IT_FINAL-VESSELNAME
               IT_FINAL-SHP_TYPE
               IT_FINAL-SHP_MARK
               LV_KAWRT
               IT_FINAL-FLAG
               IT_FINAL-OPEN_CONO
               LV_FKDAT
               IT_FINAL-VBELN
               IT_FINAL-LC_WORD
               IT_FINAL-QUANT
               IT_FINAL-PACKDETL
               IT_FINAL-INCO1
               IT_FINAL-EXCWSR
               LV_WAERK
               LV_KURRF
               IT_FINAL-ADDPAY
               IT_FINAL-VESSBYR
               IT_FINAL-VESSFLG
               IT_FINAL-VOY_FLY_NO
               LV_SHIPDATE
               LV_DEPTDATE
               IT_FINAL-SURCOUNT
               IT_FINAL-INCO2
               IT_FINAL-EXPORT_CON
               IT_FINAL-SURAGT
               IT_FINAL-SURADD
               IT_FINAL-CONTRNO
       CL_ABAP_CHAR_UTILITIES=>CR_LF INTO STR SEPARATED BY CON_TAB.
      ENDLOOP.
      CALL FUNCTION 'SCMS_STRING_TO_FTEXT'
        EXPORTING
          TEXT      = STR
        TABLES
          FTEXT_TAB = IT_ATTACH.
    ENDFORM.                    " BUILD_XLS_DATA_TABLE
    ******// form POPULATE_EMAIL_MESSAGE_BODY
    FORM POPULATE_EMAIL_MESSAGE_BODY .
      REFRESH IT_MESSAGE.
      IT_MESSAGE = TEXT-043.  " Please find attached Insurance Certificate details
      APPEND IT_MESSAGE.
    ENDFORM.                    " POPULATE_EMAIL_MESSAGE_BODY
    *******'/ form SEND_FILE_AS_EMAIL_ATTACHMENT
    *&      Form  SEND_FILE_AS_EMAIL_ATTACHMENT
    *       text
    *      -->PIT_MESSAGE           text
    *      -->PIT_ATTACH            text
    *      -->P_EMAIL               text
    *      -->P_MTITLE              text
    *      -->P_FORMAT              text
    *      -->P_FILENAME            text
    *      -->P_ATTDESCRIPTION      text
    *      -->P_SENDER_ADDRESS      text
    *      -->P_SENDER_ADDRES_TYPE  text
    *      -->P_ERROR               text
    *      -->P_RECIEVER            text
    FORM SEND_FILE_AS_EMAIL_ATTACHMENT TABLES PIT_MESSAGE
                                              PIT_ATTACH
                                        USING P_EMAIL
                                              P_MTITLE
                                              P_FORMAT
                                              P_FILENAME
                                              P_ATTDESCRIPTION
                                              P_SENDER_ADDRESS
                                              P_SENDER_ADDRES_TYPE
                                     CHANGING P_ERROR
                                              P_RECIEVER.       "#EC *
      DATA: LD_ERROR    TYPE SY-SUBRC,                          "#EC *
    *        LD_RECIEVER TYPE SY-SUBRC,
            LD_MTITLE LIKE SODOCCHGI1-OBJ_DESCR,
    *        LD_EMAIL LIKE  SOMLRECI1-RECEIVER,
            LD_FORMAT TYPE  SO_OBJ_TP ,
            LD_ATTDESCRIPTION TYPE  SO_OBJ_NAM ,
            LD_ATTFILENAME TYPE  SO_OBJ_DES ,
            LD_SENDER_ADDRESS LIKE  SOEXTRECI1-RECEIVER,
            LD_SENDER_ADDRESS_TYPE LIKE  SOEXTRECI1-ADR_TYP,
            LD_RECEIVER LIKE  SY-SUBRC.                         "#EC *
    *  ld_email   = p_email.
      LD_MTITLE = P_MTITLE.
      LD_FORMAT              = P_FORMAT.
      LD_ATTDESCRIPTION      = P_ATTDESCRIPTION.
      LD_ATTFILENAME         = P_FILENAME.
      LD_SENDER_ADDRESS      = P_SENDER_ADDRESS.
      LD_SENDER_ADDRESS_TYPE = P_SENDER_ADDRES_TYPE.
    * Fill the document data.
      W_DOC_DATA-DOC_SIZE = 1.
    * Populate the subject/generic message attributes
      W_DOC_DATA-OBJ_LANGU = SY-LANGU.
      W_DOC_DATA-OBJ_NAME  = 'SAPRPT'.
      W_DOC_DATA-OBJ_DESCR = LD_MTITLE .
      W_DOC_DATA-SENSITIVTY = 'F'.
    * Fill the document data and get size of attachment
      CLEAR W_DOC_DATA.
      DESCRIBE TABLE IT_ATTACH LINES W_CNT.
      READ TABLE IT_ATTACH INDEX W_CNT.
      W_DOC_DATA-DOC_SIZE =
         W_CNT * 255 + STRLEN( IT_ATTACH ).
      W_DOC_DATA-OBJ_LANGU  = SY-LANGU.
      W_DOC_DATA-OBJ_NAME   = 'SAPRPT'.
      W_DOC_DATA-OBJ_DESCR  = LD_MTITLE.
      W_DOC_DATA-SENSITIVTY = 'F'.
      CLEAR T_ATTACHMENT.
      REFRESH T_ATTACHMENT.
      T_ATTACHMENT[] = PIT_ATTACH[].
    * Describe the body of the message
      CLEAR T_PACKING_LIST.
      REFRESH T_PACKING_LIST.
      T_PACKING_LIST-TRANSF_BIN = SPACE.
      T_PACKING_LIST-HEAD_START = 1.
      T_PACKING_LIST-HEAD_NUM = 0.
      T_PACKING_LIST-BODY_START = 1.
      DESCRIBE TABLE IT_MESSAGE LINES T_PACKING_LIST-BODY_NUM.
      T_PACKING_LIST-DOC_TYPE = 'raw'.
      APPEND T_PACKING_LIST.
    * Create attachment notification
      T_PACKING_LIST-TRANSF_BIN = 'X'.
      T_PACKING_LIST-HEAD_START = 1.
      T_PACKING_LIST-HEAD_NUM   = 1.
      T_PACKING_LIST-BODY_START = 1.
      DESCRIBE TABLE T_ATTACHMENT LINES T_PACKING_LIST-BODY_NUM.
      T_PACKING_LIST-DOC_TYPE   =  LD_FORMAT.
      T_PACKING_LIST-OBJ_DESCR  =  LD_ATTDESCRIPTION.
      T_PACKING_LIST-OBJ_NAME   =  LD_ATTFILENAME.
      T_PACKING_LIST-DOC_SIZE   =  T_PACKING_LIST-BODY_NUM * 255.
      APPEND T_PACKING_LIST.
    * Add the recipients email address
      CLEAR T_RECEIVERS.
      REFRESH T_RECEIVERS.
      LOOP AT S_EMAIL.
        T_RECEIVERS-RECEIVER = S_EMAIL-LOW.
        T_RECEIVERS-REC_TYPE = 'U'.
        T_RECEIVERS-COM_TYPE = 'INT'.
        T_RECEIVERS-NOTIF_DEL = 'X'.
        T_RECEIVERS-NOTIF_NDEL = 'X'.
        APPEND T_RECEIVERS.
      ENDLOOP.
      CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
        EXPORTING
          DOCUMENT_DATA              = W_DOC_DATA
          PUT_IN_OUTBOX              = 'X'
          SENDER_ADDRESS             = LD_SENDER_ADDRESS
          SENDER_ADDRESS_TYPE        = LD_SENDER_ADDRESS_TYPE
          COMMIT_WORK                = 'X'
        IMPORTING
          SENT_TO_ALL                = W_SENT_ALL
        TABLES
          PACKING_LIST               = T_PACKING_LIST
          CONTENTS_BIN               = T_ATTACHMENT
          CONTENTS_TXT               = IT_MESSAGE
          RECEIVERS                  = T_RECEIVERS
        EXCEPTIONS
          TOO_MANY_RECEIVERS         = 1
          DOCUMENT_NOT_SENT          = 2
          DOCUMENT_TYPE_NOT_EXIST    = 3
          OPERATION_NO_AUTHORIZATION = 4
          PARAMETER_ERROR            = 5
          X_ERROR                    = 6
          ENQUEUE_ERROR              = 7
          OTHERS                     = 8.
    * Populate zerror return code
      LD_ERROR = SY-SUBRC.
    * Populate zreceiver return code
      LOOP AT T_RECEIVERS.
        LD_RECEIVER = T_RECEIVERS-RETRN_CODE.
      ENDLOOP.
    ENDFORM.                    " SEND_FILE_AS_EMAIL_ATTACHMENT
    *******/form
    *&      Form  INITIATE_MAIL_EXECUTE_PROGRAM
    *       text
    *  -->  p1        text
    *  <--  p2        text
    FORM INITIATE_MAIL_EXECUTE_PROGRAM .
      WAIT UP TO 2 SECONDS.
      SUBMIT RSCONN01 WITH MODE = 'INT'
                    WITH OUTPUT = 'X'
                    AND RETURN.
    ENDFORM.                    " INITIATE_MAIL_EXECUTE_PROGRAM
    *********end of code to trigger mail in excel format....
    If any other help please let me know......
    I am sure this example code will help you to resolve your problem...
    please analyse above code for your requirement...
    In my scenario the message you said is not displaying.....
    <i>Reward Points</i>
    Cheers,
    Sagun Desai

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