Can't open file saved to desktop

Adobe Reader could not open_ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
This just started, maybe since downloading newest version.
What to do?

It's not ideal but I just managed to copy the document in iCloud and then paste it into Pages. Messes with the formatting but at least you don't lose all your work. This situation is completely unacceptable. Apple need to sort ot out. I'm back to Google Drive now, which I hate, but, at least it works.

Similar Messages

Pages can´t open files saved in iCloud

I can´t open any file save to iCloud
I tried a workaraound:
I couldn´t open a file save to iCloud from my iPad.
I opened it from icloud.com and downloaded it to my iMac.
Opened the downloaded file, and everything semed ok.
I then closed the dokument and opened the file on my ipad again. Made som editing before I closed the dokument.
Then I tried to open it again in Pages on my iMac, but couldent open it.
Translated: Couldn´t open the file ".... ..."
I also tried to open a file saved to icloud (without opening it on other machines and devises). Pages couldn´t open those files either...
Can sombody help me?

Possibly you have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs.
Peter

Can't open files saved from Safari

In SL, I have a new problem with files that are saved from Safari.
I first noticed it with an Automator service I made, which took selected text and made a text file out of it. But I eventually discovered the problem seemed to be with Safari. Any time Safari saves a file -- if for example, I click a link and it downloads a .zip file, then there is something wrong with that file that prevents me from opening it in another app.
When I try to open the saved file, either by double-clicking in the Downloads window or from the Finder, the target app just starts bouncing in the dock and never opens. I have to force-quit it. If the target app is already open, it switches to it but never opens the document.
This is only for files that were saved by Safari. Other PDF's and zip's open just fine.
And, if I manually launch the target app, and then go to Open... and navigate to the saved document, I can open it fine.
Files saved from Safari seem to have something wrong with them. If I quit Safari, logout, or even reboot, they still refuse to open by double-clicking.
What could be causing this?

Reset safari
Safari/Reset Safari
Go to Your HD/Library/Internet Plug-ins/ and remove to trash the "AdobePDFViewer.plugin".
Open Safari and a .pdf and it should now open with Preview in a Safari/Browser window.
If not then re download
http://get.adobe.com/uk/reader/

Can't open file saved in newer version

I opened one file that said it was created using a newer version than the one I am running (10) and it worked fine. I've got another one, though that says it can't open it and suggests that I re-save it so that it can be opened by my version of AI. Since I only have my version and it won't open, I can't re-save it. Are there any services that will open and re-save a file for me? Or any volunteers?
Thessaly

All this re-saving is way too complicated. If this file was saved with PDF-compatibility you can simply create a new Illy-file and place the file you cannot open. By converting it htrough Acrobat or Preview you won't do anything different: use the embedded PDF part.

Numbers -installed new version, now can't open files saved in new version - ???

I said yes to upgrading a file to newer version, and now it says I need newer version to open that file. When I go to apps, it says the new version has already been installed. Any suggestions?

Hi cretzlaff,
If you check About Numbers (first items in the Numbers menu) when it fails to open a documents, I suspect you will find that it is Numbers 2.3 that is attempting to open the file.
The instaler for the new version creates a new folder, names it iWork 09, places it in the Applications folder, and moves the existing iWork '09 applications into that folder. It does NOT delete them from your machine (and you should consider carefully before taking that step yourself).
The new versions are then installed directly into the Applications Folder.
Suggested actions:
In Finder, open the Applications folder, locate Numbers.
Select the icon for Numbers and drag it to the Dock to install an alias to the new version there.
Note the differences between the icons for Numbers '09 and the new Numbers (one more bar, and different colours).
(Repeat with Pages and Keynote, it you have also installed the new versions of those.)
The new version of Numbers has several significant improvements, particularly in regard to compatibility with Numbers for iOS and Numbers for iCloud, but it has also lost several useful features that were present in the earlier version.
You may want to keep both available, at least for now, and use whichever version has the features you need for a particular job.
You can specify which version is to open a document by:
right-clicking on its icon then choosing Open with > and the application you want to use
dragging the document's icon to the Docked icon of the Numbers version you want to use and dropping it there.
launching the application version and opening the document from the File > Open menu path
Note that once opened by and saved from Numbers 3, a document cannot be opened by Numbers '09 unless it is exported from Numbers 3 in Numbers '09 format.
Regards,
Barry

Reader can't open file saved with "Extended Features"

Any help would be appreciated.
File created with Acrobat Pro 9.
File opens fine under Windows and Linux, but can't be saved.
Enable "Extended Features in Adobe Reader" in Acrobat Pro 9.
File can be saved under Windows, but gives an error in Linux.
"This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of the document."
The file opens, but is unusable. Nothing can be entered into any of the fields.
Thanks,
-matt

I had the same problem earlier this week -- I created a PDF with Acrobat 9, enabled for commenting, sent out to coworkers, who then reported the "use of extended features is no longer available" message. After many, many troubleshooting permutations, I finally found the problem to be related to the timestamp on the file.
I am on the US east coast, and the document was sent to coworkers on the US west coast, 3 hours earlier. When they opened the document, it appeared to be "from the future" (lol) and therefore suspect. This was born out by the fact that the next day, the file behaved as expected for them. I also verified this on a test system, where I was able to switch the time setting. By the way, this happened with both Reader 8 and 9.
So, I guess the workaround is either to change your computer's time before sending a file with rights extensions to someone in an earlier time zone, or create it and hold it until they have caught up with the time in the file's timestamp.
That has to be about the weirdest bug I have encountered to date...and I have no idea why it showed up this week. I have been sending out PDFs enabled for commenting for a couple years.
HTH

"Can't open file, saved in newer version" error

I saved a document on my computer earlier today. It was an InDesign document. Now, trying to re-open that document it says it can't because it was saved in a newer version. How can that be? I'm sitting at the same computer, from a few hours ago and I only have CC and there are no updates available. Please walk me through how to fix this, please. Thank you.

You must have more than one version installed, though only one may be showing in the Dock if you use a Mac. CC now covers three versions, CS6 (8.x), CC (9.x) and CC2014 (10.x).

Can't open files by clicking

I have a sweet new macbook pro that has been working fine for months. recently, i can't open files on the desktop (any files or applications) by clicking on them. I have to go to the top bar and click on "file" and scroll down to "open" and then it works. But double clicking or clicking at all doesn't work. Can anyone help? I know this is probably a simple fix.

You need to go to System Preferences>Trackpad and fix your preferences. Sounds like something got changed. I would look at the double click speed.
Basic preferences don't change automatically.

Why can I not open files saved on a server?

Why can I not open files saved on a server?

I think I figured it out. I set the compatibility mode to Windows Server 2008 (which is the OS on the server we are using) and it opened just fine. Whoop Whoop. Thanks for your help.
Lisa

I can't save files to my desktop, but I can save anywhere else. How do I fix this?

I can't save files to my desktop. I have no problem saving the same file anywhere else. WHen I try through excel, for example, it tells me the file is read only. When I try to save it as a different file name, a pop up tells me I do not have permission to save to the desktop. The same issue occurs when I attempt to take a screen shot (default save to desktop)

Click on it, choose Get Info from the File menu, give yourself Read & Write access under Sharing and Permissions or Ownership and Permissions, and ensure it's not locked.
(64371)

Can't open files in iCloud

Just recently, I haven't been able to open files stored in iCloud using either Pages or Numbers. When I try with either application, I get an error message saying, e.g., "The file “Wines.pages” couldn’t be opened." What can I do to fix that?

Possibly you have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs.
Peter

Can't open file "~/Library/Application Support/iWeb/Domain.sites"

I was working on iWeb today, doing the usual adding pictures, and gave a few pages some color, and a few pictures here and there.
I restart my computer, because as usual, I almost have no memory left. When the computer is running again, I opened iWeb, and I get this odd message:
Can't open file "~/Library/Application Support/iWeb/Domain.sites"
Why is this here? I didn't do anything weird to trigger such message. The site was working perfectly fine! I tried taking the domain file to the desktop, then opening it once iWeb launches from there, and same message appears. I put it back to its place, and tried putting the iWeb plist on the desktop, and same deal!
Everything is back in its place, I haven't changed or triggered anything to deserve this. I ran Onyx, full optimization update. I restarted computer, and conducted a full disk permission repairs. Only 1 error found out of another app.
My computer is healthy, my programs are running fine. What is going on? Does anyone know how I can fix this?

Hi
Whaow 3.1GB. I'm sure iWeb has problems with that. I have the same problem with my iWeb. I have about 100 BLOG pages with a lot of pictures. Although iWeb scales the pictures when publishing (good!) it does not scale them when they are stored in the domains file/dir (bad!) So if you have an 8MP camera, this adds up after a while.
You can open the comains file and try to figure out what causes the trouble. (Right click/CTRL click, open content) sort on size to see if you have some extremely large stuff in there (Movies???) Take them out and try to make them smaller.
Good luck!!
Walter

Numbers 3.0.1 - Can't open file "Work.numbers"

Hello, all Community!
Here's a iWork Numbers file, edited and successful saved yesterday to local folder, named Work.numbers.
Today this file not opening anymore. Number's says: "Can't open file ..." And just one button "OK".
In system log here's next lines:
iTrancemind # tail -F /var/log/system.log | grep Numbers
Dec 30 17:31:23 iTrancemind.local Numbers[2446]: *** Error: -[TSPReader runReferenceCompletions] TSPReader.mm:564 No object unarchived for identifier 3022
Dec 30 17:31:23 iTrancemind.local Numbers[2446]: *** Error: -[TSPReader runReferenceCompletions] TSPReader.mm:564 No object unarchived for identifier 3019
Dec 30 17:31:23 iTrancemind.local Numbers[2446]: *** Error: -[TSPReader runReferenceCompletions] TSPReader.mm:564 No object unarchived for identifier 468721
Dec 30 17:31:23 iTrancemind.local Numbers[2446]: *** Error: -[TSPReader runReferenceCompletions] TSPReader.mm:564 No object unarchived for identifier 3022
Dec 30 17:31:23 iTrancemind.local Numbers[2446]: *** Assertion failure #1: __97-[TSPObjectContext readWithReadCoordinator:finalizeHandlerQueue:rootObject:error:readCompletion:]_block_invoke TSPObjectContext.mm:1129 Could not read document object with error: Error Domain=com.apple.iWork.TSPersistence Code=1 "Произошла ошибка при чтении документа." UserInfo=0x600001069600 {NSLocalizedDescription=Произошла ошибка при чтении документа., TSULocalizedErrorAlertTitle=Произошла ошибка при чтении документа.}
Dec 30 17:31:23 iTrancemind.local Numbers[2446]: *** Assertion failure #2: -[TSADocumentRoot dealloc] TSADocumentRoot.mm:246 Someone neglected to call -willClose on the document before releasing it.
Dec 30 17:31:23 iTrancemind.local Numbers[2446]: *** Assertion failure #3: -[TSADocumentRoot dealloc] TSADocumentRoot.mm:246 Someone neglected to call -willClose on the document before releasing it.
What I done to try resolve this problem:
1. Checked permissions and repaired.
2. Tried to open file in iCloud web-editor - no result. iCloud says that it can't open this spreadsheet.
3. Tried to convert file via some online file type converters to xls document (i will not put link here). Converter says that I have wrong file format.
Also I tried to open file in some other programs. No luck.
That's all.
File Work.numbers has been closed correctly and was no errors. Unfortunately, we have no any backup copy of this file anywhere. I know, this is stupid, but question now: How can I repair this document? Is any repair tools for iWork files?
The file seems like has right structure.
iTrancemind # ls -la Work.numbers/
total 4776
drwxr-xr-x@ 8 max staff      272 30 дек 16:44 .
drwx------+ 19 max staff      646 30 дек 17:53 ..
drwxr-xr-x@ 2 max staff       68 30 дек 00:28 Data
-rw-rw-rw-@ 1 max staff 2306978 30 дек 00:28 Index.zip
drwxr-xr-x   5 max staff      170 30 дек 14:47 Metadata
-rw-r--r--@ 1 max staff     1690 30 дек 00:31 preview-micro.jpg
-rw-r--r--@ 1 max staff    13602 30 дек 00:31 preview-web.jpg
-rw-r--r--@ 1 max staff   112911 30 дек 00:31 preview.jpg
Unzipping Index.zip is passing without errors. It has many "iwa" files with binnary content and I can't get data from it. But, data in that file is very important for one person.
Could anybody help me to resolve my problem to restore Numbers document?

Hi rabg,
I am using OS X 10.8 on a Mac. This may be different if you are using iOS.
Does Numbers'09 still exist in your Applications folder? Maybe inside a new folder? Perhaps you could use Numbers'09 to open your documents.
Regards,
Ian.

Indesign 7.0.3 "can't open file"

Getting an error in InDesign. "Can't open file as it is not an InDesign file, a plug in is missing, or it is open by another user."
We get this error, it goes away, and then returns. Could happen on a file we've just had open!
The file(s) in question are InDesign (CS5 7.0.3) files.
No plug ins are missing.
And it is not open by another user.
Hardware Info:
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 6 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MP41.0081.B07
Any clues anyone as to the issue? Repair/Workaround other than a complete re-install?
Thanks for any help!
-S.

Opening file from server.
Deleting temp file didn't resolve.
Moving to desktop didn't resolve.
Further details: This problem originates on 1 computer (out of 4). If that computer opens (or tries to open) a file, then the file becomes corrupt for all.
Thanks!
-S.

Snow Leopard 10.6.2 CS4 InDesign can't open files with a "#" in file path

Snow Leopard 10.6.2 CS4 InDesign can't open files with a "#" in file path using any of these perfectly normal methods:
1. double-click file in the Finder (e.g in a Folder on your Mac or on your Mac desktop etc.)
2. select file and choose "File... Open" command-o in the Finder
3. drag file to the application icon in the Finder.
4. Select file in Bridge and double-click, choose File.. Open.. or Drag icon to InDesign icon in dock.
If you try to open an ID file named with a "#", you will get an error message "Missing required parameter 'from' for event 'open.'"
This happens to any InDesign file that has a "#" (pound sign, number sign, or hash) in the filename or in the file path (any parent folder).
To reproduce
Name an InDesign file Test#.idd Try to open it in the Finder or Bridge (as opposed to the "Open" dilaog of InDeisng itself).
"Solution"
The file WILL open using File... Open... command-o while in InDesign application.
Rename the file or folders that have a "#" (shift-3) in the filename.
Report to Adobe if it bugs you.
This does not occur in "plain" Leopard 10.5 nor Tiger 10.4
Untested in Panther or before and
Untested with CS3 and earlier in Snow Leaopard.
Anyone have those and want to try this... ?

In case this really bothers you: we've added a workaround for this into Soxy. If you enable the option, these documents will open fine on double-click.
You need Soxy 1.0.7 from:
http://www.rorohiko.com/soxy
Go to the 'Soxy' - 'Preferences' - 'Other' dialog window, and enable 'Open InDesign via Script'
(Irrelevant background info (it's all invisible to the user): the workaround works by special-casing how Soxy opens documents in InDesign: instead of using AppleScript, Soxy will use ExtendScript to instruct InDesign to open the document - which works fine).

Can't open file saved to desktop

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