Can't open files or create new files in photoshop CS6

Urgent!
Since I updated photoshop, when I click New or Open File photoshop behaves like I didn't click anything.
But otherwise reacts to anything else I click on.
What is wrong?

Without system info or other details we can't tell you anything. Most likely this is a permissions issue where PS cannot access the templates for new documents or other configuration data nor may it be able to create its swap files. Look into that and verify your file permission as well as turn off security tools that may block this stuff. also run as admin to test.
Mylenium

Similar Messages

  • Cannot open files or create new files in Photoshop cc trial

    Hi,
    after getting no support from your phone support line. I am writing here in hopes that this issue can be resolved. I cannot open files or create new files in Photoshop CC trial. Please help

    You can open Photoshop, you cannot create new documents. If you click file>new, the normal new dialog box opens, if you click "ok" it goes away. If you double click a PSD it focuses the Photoshop window. Nothing else happens.
    For me this is a new issue today. My computer is an i7/780, more than capable of Photoshop, and has run it fine up until now. My keyboard started freaking out last night and doing things I didn't want it to. I suspect it changed a setting or broke something.
    I have uninstalled and re-installed and it did not resolve the issue.
    This is obviously a critical issue that needs immediate attention.

  • My photoshop will not open files or create new files, please help?

    Photoshop CS6 on Windows 7 will not work,
    When machine is first started the program works, for about 10 mins, then
    I can not open files, create new ones. When it does work it can not perform functions like transform etc.
    I tried disabling third party plug ins
    I tried creating a new account on my machine
    Nothing seems to work.
    Can any one shed some light on the problem?
    Cheers!

    Hudechrome wrote:
    Sorry! Ignore it.
    There is a script running which Noscript lets me forbid, called akamaihd.net. It runs a script which is the same as in html when you highlight a word then attach a url to it.
    I don't know why I am seeing it but not others. FF and Chrome seem susceptible to it. It's not malware as usually thought of because no virus/malware program finds it here.
    Unfortunately, I have to forbid this script for every site I visit.
    In the other thread where your browser displayed an 'i.trkjmp.com' link which isn't really in the web page, I gave you a Google link for info about the problem. You said that it must be something else. Well, for months now, Chrome and Firefox users have been troubled by extensions which cause the 'i.trkjmp.com' problem. You might want to revisit the link I gave you.

  • Numbers will not open my existing files/ or create new files. Please help!!

    I have not been able to get Numbers to open my existing files for a couple of weeks. I can click on the file to open, but it never appears on my screen. I can open my Keynote and Pages files. Any ideas???

    Ask here: https://discussions.apple.com/community/iwork/numbers

  • Saving tiff or jpg files within a single, existing psd file without creating new files

         Hi, I just bought CS5 and I wonder if it is possible to save multiple images that are created within a single psd file in jpg or other image file formats without creating new psd files, but rather saving them as "embedded" within the single psd file in whih they are created. For example, one could select a portion of an image that one has created, and save just that selection as a jpg without leaving the existing psd file, and after that, one could select another portion of the same image and save it as a tiff, etc. Is this possible?
    Much thanks.

    No and Yes!
    You can do much of what you want, but not exactly as you described it.  You can certainly make multiple selections and have them saved in the psd file. You can also save jpg version of those selections, but you have to do a little extra work.
    Lets say, by way of example, you have an image and you want to make three different selections within that image, save each selection as a jpeg, and save those selections along with the full image as a psd file. You can do the following, which is just one way of several to proceed, with your image opened.
    1. Make selection 1, hit Ctrl+J to jump that selection to a new layer
    2. Make selection 2, hit Ctrl+J to jump that selection to a new layer
    3. Make selection 3, hit Ctrl+J to jump that selection to a new layer
    4. Alt click on the layer with selection 1. This makes only that layer visible.
    5. Click on Layer > Duplicate Layer > destination New > give it a name
    6. This creates a new (temporary document). Open it.
         click Image > Trim > transparent pixels
         click Save for Web & Devces, select your parameters and save your jpeg
         Close and discard this temporary file.
    7. Repeat steps 4,5 & 6 for selection 2 & selection 3
    8. Save your psd file
    You now have three jpegs and a psd file with all the information to create or modify the original selections
    Paulo

  • IMovie 7.1.1 and 10.5.3 - can't open existing or create new projects

    Is anyone experiencing the same problems as me since upgrading?
    I saved an iMovie project yesterday evening but today (following updating to 10.5.3) when I open iMovie all the options under File (except for Import from Camera) are grayed out - I can't open yesterday's project or create new ones.
    I've restarted, etc. Any help would be appreciated as I'm under some serious time constraints.

    Not much help I know but I've not had any issues after the X.5.3 update. Have you repaired permissions after your update. I repaired permissions and carried out several other maintenance routines immediately before performing the update and then repaired permissions again after the update.

  • Visio 2013 Crashes (...has stopped working..) when opening a file or creating new file

    Just installed Visio 2013.  When I try to create a new document or open an existing document, Visio crashes (Visio has stopped working......).  It happens in safe mode too.  Further, I've looked at add ins and there are none that I can "uncheck".
     Not sure what else to try.
    Any help appreciated!

    Here is the event log:
    System
    Provider
    [ Name]
    Application Error
    EventID
    1000
    [ Qualifiers]
    0
    Level
    2
    Task
    100
    Keywords
    0x80000000000000
    TimeCreated
    [ SystemTime]
    2014-07-12T16:05:21.000000000Z
    EventRecordID
    10610
    Channel
    Application
    Computer
    Ativ9
    Security
    EventData
    VISIO.EXE
    15.0.4420.1017
    506742a9
    VISLIB.dll
    15.0.4420.1017
    506741bc
    c0000005
    000000000010a887
    1924
    01cf9deb115a039d
    C:\Program Files\Microsoft Office\Office15\VISIO.EXE
    C:\Program Files\Microsoft Office\Office15\VISLIB.dll
    52d5c490-09de-11e4-8280-7c7a912946d5
    Log Name:      Application
    Source:        Application Error
    Date:          7/12/2014 12:05:21 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Ativ9
    Description:
    Faulting application name: VISIO.EXE, version: 15.0.4420.1017, time stamp: 0x506742a9
    Faulting module name: VISLIB.dll, version: 15.0.4420.1017, time stamp: 0x506741bc
    Exception code: 0xc0000005
    Fault offset: 0x000000000010a887
    Faulting process id: 0x1924
    Faulting application start time: 0x01cf9deb115a039d
    Faulting application path: C:\Program Files\Microsoft Office\Office15\VISIO.EXE
    Faulting module path: C:\Program Files\Microsoft Office\Office15\VISLIB.dll
    Report Id: 52d5c490-09de-11e4-8280-7c7a912946d5
    Faulting package full name: 
    Faulting package-relative application ID: 
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-07-12T16:05:21.000000000Z" />
        <EventRecordID>10610</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Ativ9</Computer>
        <Security />
      </System>
      <EventData>
        <Data>VISIO.EXE</Data>
        <Data>15.0.4420.1017</Data>
        <Data>506742a9</Data>
        <Data>VISLIB.dll</Data>
        <Data>15.0.4420.1017</Data>
        <Data>506741bc</Data>
        <Data>c0000005</Data>
        <Data>000000000010a887</Data>
        <Data>1924</Data>
        <Data>01cf9deb115a039d</Data>
        <Data>C:\Program Files\Microsoft Office\Office15\VISIO.EXE</Data>
        <Data>C:\Program Files\Microsoft Office\Office15\VISLIB.dll</Data>
        <Data>52d5c490-09de-11e4-8280-7c7a912946d5</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>

  • Premiere CC Can't Open Projects or Create New Ones - Crashes

    Hello all,
    Launched Premiere CC couple minutes ago (the same machine I use to work with for some months) and all the sudden it crashes every time I try to open a project, or create a new one.
    This is the error it shows: http://postimg.org/image/u262vwnu5/
    Nothing new was installed in this machine - it's a "editing only machine", an Asus laptop.
    Anyway for me to track the crash and send/show anyone a report?
    Thanks.

    You have to delete your presets under.
    C:\Users\YOURNAME\Documents\Adobe\Premiere Pro\8.0\Profile-YOURNAME
    Here delete the .prfpset - file. Be sure to copy the file if you want to go back. This is a much discussed issue of premiere in this forum, for further detail just search for the error-message.

  • Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0

    Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0........please help......
    Thanks

    Personally, I would not recommend deleting/removing the iWorks 09 folder for several reasons: one is that the new versions have had several functionalities removed and until you decide that you can work with the new one and do not miss any features the older version had, I would leave the old one in place. Personally, I will not be using the new versions.
    The second reason is that you can accomplish what you want using a different approach: simply open a Get Info window of your document and choose which version of Pages you want this to open in - you can also stipulate that all docs like this are opened with whichever particular version.
    FWIW: Once you have edited an old document in the new Pages version, you can no longer open it in the older version. However, you can still export it to the old version.

  • Can't open existing/create new files after reinstall

    I had the trial version installed to test the software and everything was running fine until I started having some issues with my computer. So I ended up reinstalling the trial version and now I can't open existing XLF files or create new ones. Both the "new" and "open" icons are now grayed out.

    Hi,
    Issuess if Opne and new are grayed out..
    Make sure you take a fresh copy of Xcelisu and reinstall the entire application again.
    If any other issuess please let me know i am happy to help you...

  • Can't open / create new files.

    something wired have happened. My Photoshop dose not response to any of the actions I'm doing.
    it's opening, and everything seems to be fine.  until I'm clicking on some action - it let me choose the action.. but after the click - nothing happens,
    cant open files, can't create new files.. (I have windows 7 64 bit.. and never had a problem like this before )

    Hi,
    Issuess if Opne and new are grayed out..
    Make sure you take a fresh copy of Xcelisu and reinstall the entire application again.
    If any other issuess please let me know i am happy to help you...

  • After updating photoshop CS5 to 12.0.4 x32 (windows) I cannot open my documents/files or create new

    I had the problem before. Reinstalled Photoshop CS5 and updated again.
    Clicking a file starts Photoshop but does not open the file.
    If I click "new" to make a new file, nothing happens.
    Help....!!!!!!

    Hi PE
    Yes, but nothing happened.
    I was instructed to press some key during startup of Photoshop, and it should reset the program.
    However, it did not work.
    Br
    Lars Hansson
    Den 29/10/2013 kl. 11.49 skrev PECourtejoie <[email protected]>:
    Re: After updating photoshop CS5 to 12.0.4 x32 (windows) I cannot open my documents/files or create new
    created by PECourtejoie in Photoshop General Discussion - View the full discussion
    Hansson, did you get a window asking you if you wanted to reset your preferences.
    Maggedotno, is it the english version? Do you have third party plug-ins? Can you post the contents of help>system info?
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5796463#5796463
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5796463#5796463
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5796463#5796463. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Photoshop General Discussion at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Photoshop CS6 cannot open or create new file.  This happened after running CCleaner

    Photoshop CS6 cannot open or create new file.  This happened after running CCleaner

    Hi, I've been asked to join this discussion. CCleaner is a nice tool, but if you used the Registry Cleaner that came with it, it might have done something to Photoshop's registry entries. There is that danger in using them.
    One thing CCleaner does is leave a backup of the registry, or you can use Windows System Restore to go to that point before you ran the Cleaner. Let's go with System Restore. Review the instructions.
    System Restore - Microsoft Windows
    If you suspect a virus, I'd like to direct you here http://bleepingcomputer.com/
    That would be the "Am I infected?" forum.
    They have the tools, you run them, and copy and paste the logs that are generated. They are very good at this, but it is super important you follow directions and don't leave until the process is completed.
    Gene

  • Indesign CS4 won't open or create new files. Why???

    I'm using Indesign CS4 and all of a sudden it won't open old files or creat new ones. I've restarted
    my machine and program and it still won't do anything. Any ideas?

    What sort of recent changes have you made on the system?
    What happens when you try to open files or create new ones? What OS? IS ID patched to 6.0.6?
    Have you tried trashing the prefs? See Replace Your Preferences

  • Recently updated Mac OS 10.5.8 to 10.6.8 and and can not open exisiting Illustrator5 files or save new files.

    I recently updated my MacBook Pro OS from 10.5.8 to 10.6.8 and can not open existing Illustrator5 files or save new files can someone help?

    I think you have a corrupted upgrade. Do you have a backup of your old system?
    Here's what you should do for now:
    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

Maybe you are looking for