Can't open InDesign CC file says need version 10.1. InDesign App says it's to date.

Adobe App Manager tells me I am up to date.

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  • I' can't open images or files with trial version of Photoshop cc

    I' can't open images or files with trial version of Photoshop cc. Photoshop starts, it seems ok, but don't work.
    Illustrator cc works very well. Why?

    1. I open Photoshop cc Trial version
    2. I click "continues with the trial version" (in italian version)
    3. File>Open> psd (cs5) or jpeg files
    I can't even open a new document. (File>New> etc..)
    All files can be opened by Paint, Ilustrator etcc.  Only Photoshop doesn't work.
    I just see this

  • I can't open a jpg file says file may be damaged?

    I can't seem to open a jpg file emailed to me.  This person has emailed them before and I could open them, now I can't.  I get the message that it could be damaged or to use a different file format.  Nothing seems to work.

    Ask the sender originating these jpegs to zip them and then send you the zipped file.
    Then, upon receipt, open the zipped file and see if those jpegs are readable.
    MtD

  • Can you open an FCP file in older versions?

    I have a G4 with FCP 4 HD. And I also have, or now "had" a G5 with FCP 5 something on it. The G5 logic board i think just died on me because it currently does not boot up.
    Am I able to open an FCP file in an older version?

    The G4 is currently running OS 10.3.9.
    I have an OS 10.4 installation disc but the G4 does not load it, it stops shortly after the installation process begins and I don't know why it won't install.
    I do not have the FCP 5 discs. And do not believe it would even work on OS10.3, or would it?

  • Can't open Dawsonera protected file on latest version of Adobe

    Everytime I try it says 'An error occurred while performing the operation. Contact and administrator if the problem persists' I tried uninstalling it and reinstalling it but to no avail. Please help as I need to look at this ebook for coursework.

    Perhaps your question is more related with the Digital Editions forum?
    http://forums.adobe.com/community/adobe_digital_editions

  • I upgraded to Mavericks.  I just spent an hour in Pages.  Now I can't open my documents, it says I need to upgrade to a newer version.  It looks like the new 5.0 when I typed but it's saying I'm running 4.3.  the App store says I've already upgraded.  Hel

    I upgraded to Mavericks.  I just spent an hour in Pages.  Now I can't open my documents, it says I need to upgrade to a newer version.  It looks like the new 5.0 when I typed but it's saying I'm running 4.3.  the App store says I've already upgraded.  HelP

    Actually, there seems to be a bit of a bug.  Encountered this with a couple of files my wife made.  The files were set to "open with" the new Keynote, but clicking the file brought up this error.  Right-clicking and selecting "open with..." worked correctly.  I can only assume the OS was attempting to open the file with Keynote '09 despite the file property setting.
    Probably requires a Launch Services DB reset (although I haven't actually tried it on my wife's MBA yet...since she's still "working on stuff".  So I can't confirm if it will solve the problem).
    /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.fram ework/Support/lsregister -kill -r -domain local -domain system -domain user ; killall Dock

  • HT202358 can't open my iPhoto it says i need the upgrader did that and it still won't open.

    can't open my iPhoto it says i need the upgrader did that and it still won't open.

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • InDesign CS5 (Mac OS 10.6) can not open its own file

    I need guidance to open an artwork file that in one hour I have to send to the print shop. InDesign refuses to open its own file.
    Any clue? Adobe, please help.

    Re: InDesign CS5 (Mac OS 10.6) can not open its own file
    Bob and Peter
    Thank your for helping us out. It was really necessary to ask a coworker to open the file and export it in InDesign markup language.
    Three hours later than expected, but it's done!
    We are stuck here. I'm a Master Collection user of CS5, using only Dreamweaver, Illustrator, Photoshop, InDesign, Bridge and Acrobat Pro. (I don't know why I bought the Master's). My coleague former Window user, got a Mac in May and downloaded the trial version of Design Studio Standard Collection of CS5.5. Before expiring, we purchased its license and filled it in the active trial version.
    A couple of months ago we noticed that were missed Plug Ins on his version and contacted Adobe who instructed us to download the whole files again. We never did because it is a pain to get rid of the missing parts of a pre installed trial version etc.
    I will ask Adobe to send a CD disk for his version.
    Regards,
    Junia

  • How can I open quarkxpress 8 files with indesign?

    Hi, prior to purchasing CC a sales person whom I spoke with using online chat confirmed that InDesign would open QuarkXpress files and a plugin was already in the application.
    I can't open any quark files from InDesign. Can this be done without purchasing a third party plug-in?
    Thanks in advance

    InDesign can natively open Quark 4.x and 3.x files only. To open anything
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  • How can I open a cc2014 file in my cs6 version of Indesign ?

    How can I open a cc2014 file in my cs6 version of Indesign ?
    I have several files that has been saved in a cc2014 version and I can't open them in my CS6 version of Indesign.
    I don t have access to anyone who have the cc 2014 version to convert the file.
    How can I do it from my cs6 version?
    THANKS!

    You can't do it from CS6.
    You have to export to IDML from InDesign CC2014 (or whatever the version it was created in) and then open the IDML in the earlier versoin of InDesign.
    All explained in the FAQ on the main forum page.

  • Can I open a psd file in InDesign, if so how?

    Can I open a psd file in InDesign, if so how?

    You can Place a PSD in ID. You cannot open a PSD in ID.

  • HT6012 Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud?  When I try to open it, it says can't open because the file was iMovie 9.0.9.  I just want to get it on Theater so I can watch on Apple TV and have in

    Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud?  When I try to open it, it says can't open because the file was iMovie 9.0.9.  I just want to get it on Theater so I can watch on Apple TV and have in iCloud

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • I have Photoshop CS 5.5 version, but I've just changed my camera and I can't open my raw files. I need for my new camera Photoshop CC and Camera Raw 8.7 version. How can I do to update the old version? Thank you

    I have Photoshop CS 5.5 version, but I've just changed my camera and I can't open my raw files. I need for my new camera Photoshop CC and Camera Raw 8.7 version. How can I do to update the old version? Thank you

    Thank you for your valuable advice. I've solved the problem right now.
    Thanks
    2015-03-16 15:06 GMT+01:00 c.pfaffenbichler <[email protected]>:
        I have Photoshop CS 5.5 version, but I've just changed my camera and
    I can't open my raw files. I need for my new camera Photoshop CC and Camera
    Raw 8.7 version. How can I do to update the old version? Thank you
    created by c.pfaffenbichler
    <https://forums.adobe.com/people/c.pfaffenbichler> in *Photoshop General
    Discussion* - View the full discussion
    <https://forums.adobe.com/message/7302535#7302535>

  • After the recent update on my Ipad Mini. It crashes frequently. The latest is that during saving, it crashed. Now I can't open my project file. It says, Not a valid Adobe Photoshop Touch file. What happened?!!

    After the recent update on my Ipad Mini. It crashes frequently. The latest is that during saving, it crashed. Now I can't open my project file. It says, Not a valid Adobe Photoshop Touch file. What happened?!!

    Sufficient free storage.... tried the reboot and install... Just received an iOS update I'll install tonight and do another reboot...see what happens. Going to have to start saving double..

  • I loaded adobe reader and I can not open a pdf file.  It keeps telling me I need adobe acrobat.

    I loaded adobe reader and I can not open a pdf file.  It keeps telling me I need adobe acrobat.

    What is your operating system?
    You don't need Acrobat to view PDF files; can you post a screenshot of that message?
    Also, is this a local or online PDF?  If online, in what browser?

  • I can't open the psd file I did yesterday! It says that the file is not compatible with this version of photoshop.

    I can't open the psd file I did yesterday! It says that the file is not compatible with this version of photoshop. I worked in a CS6 version but also tried opening in a CC but nothing happens. Help
    more info:
    Photoshop never crashed or anything.
    I was working in my school's mac but running windows, and the file was being saved in the school's network not on the computer. I thought it had been saved and I also copy and pasted the file in my hard drive to guarantee a copy but none of the are opening.
    The file size was appox. 1giga
    Thanks a lot

    The problem was saving over the network. Working across a network is not supported.
    This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
    If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
    See: 
    http://kb2.adobe.com/cps/406/kb406793.html
      Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
        Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work.  It should.
        Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
      If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
    When problems arise, a lot of valuable work can be lost.

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