Can't open InDesign file in latest version of InDesign

I've received InDesign files from a colleague, and when I open them it says it was created in a newer version of InDesign. We are both on Macs, CC subscription, and we are both up to date on CC (all apps up to date). Why can't I open his files??

You need to download and install InDesign CC. You only CS6 installed.
Easiest way to install InDesign CC is to go to creative.adobe.com and click on download center. Find InDesign CC and download from there.

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Can't open numbers files in latest version

I'm running the latest version of numbers in Mavericks and iOs7. I was able to open a file yesterday, but now get this message "You need a newer version of Numbers to open this spreadsheet." I've double checked and all the versions are the latest. - it's a numbers file now, so I can't open it in excel either.

Hi marion0,
A lot of people don't realize that after they download Numbers 3.0 the old Numbers 2.3 is still on their machine. Numbers 3.0 is in the Applications folder and Numbers 2.3 is in a subfolder within Applications called iWork '09 or similar. The icons are similar and it is very easy to get confused. Here the old version is on top, the new version on the bottom. (They can run at the same time.)
If you had an icon on your dock before downloading Numbers 3.0 then it's probably still pointing to the old version. So if you like clicking on the dock to open an application and then open documents from within the application you need to drag the icon for the new Numbers 3.0 to the dock. Otherwise, you can always right-click on a document in Finder as Badunit suggests and choose which Numbers version you want via Open With.
SG

Can not open itunes after installing latest version update 11.2

Can not open itunes after installing latest version update 11.2

See Troubleshooting issues with iTunes for Windows updates.
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BUG - Edge animate 2014.1 (October) can't open old files (from 2014 version)

In this new version I can’t open old files anymore…
When I open file that created in previous version 92014, for example) new Edge - 2014.1 - want to upgrade the file, but then I receive “an error occurred while upgrading file”…
And there is no way to download old version and to change old files if i need some changes in text, for example...
here is the print-screen:
http://i.imgur.com/xKPKQ6i.png

The patch (EA 2014.1.1) with the fix is live now.
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Can't open firefox since downloading latest version but think it is running somewhere in background. just can't see it.

when I tried to import bookmarks into Google chrome from Firefox, I got message that I had to close Firefox 1st, which implies it did open; however I can't see it anywhere and I attempted many times to open it.

I had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me.

Can't open itunes and downlaod latest version.

I did get a suggestion from....sagarpachorkar, Thanks , but I could not download the lates version of iTunes and I think because I have an old version I could not download. So I have all my songs saved I think so I will delete iTunes and than download the lastes version. My question is when I hook up my ipod will the songs that are already on it be OK? Many Thanks for all the help I hope I get, Cheers Upthefloor24

Upthefloor24 wrote:
the old version is still on my computer and I can't delete it
Use this Apple document as a guide, for removing iTunes and the other Apple software -> Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Some people have had success using the Windows Installer Cleanup utility to remove applications that can't be uninstalled.

Hi. I am working on a Mac OSX 10.10.2 Yosemite. I'm working remotely with a woman who is using indesign CS8.2 I'm still on CS6.8 and can't open her files. I would like to upgrade to the latest version and I'd also like to know why these upgrades are not a

Hi. I am working on a Mac OSX 10.10.2 Yosemite. I'm working remotely with a woman who is using indesign CS8.2 I'm still on CS6.8 and can't open her files. I would like to upgrade to the latest version and I'd also like to know why these upgrades are not automatic as i pay a monthly subscription to the cloud. Thanks.

A Cloud subscription SHOULD always show you the most recent updates, so you may then choose to do the install
CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
-and added step https://forums.adobe.com/thread/1529654
Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788
-and a Java update https://forums.adobe.com/thread/1507936
-update breaks things https://forums.adobe.com/thread/1772260
-http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
-https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.

Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

Even I have the latest version of Adober reader I still can not open pdf file on safari

Even I have the latest version of Adober reader I still can not open pdf file on safari.

Save the file locally, open the Reader application and try to open it from there. If it still doesn't work provide the full details of your OS, Reader version and the exact error message you're getting when you try to open the file.

I installed the InDesign CC Testversion and now i try to open INDD-Files from earlier Version. Always i get the error "This file is made by an earlier Version...." but it´s CC that is the latest Version. What is the problem ? Should i have to convert the

I installed the InDesign CC Testversion and now i try to open INDD-Files from earlier Version. Always i get the error "This file is made by an earlier Version...." but it´s CC that is the latest Version. What is the problem ? Should i have to convert the files ?

Adobe has been using confusing version names for at least five years.
There are now two versions labeled CC, version 9 and version 10 (also known as CC 2014). Version 10 is the latest, and if you attempt to open a version 10 file in Version 9 that is not fully patched you will get an error message telling you that the file cannot be opened. The latest patch for version 9 should use a cloud-based service at Adobe to convert version 10 files to IDML and allow you to open that.
I suspect you may be using an older operating system. Version 10 requires that your system runs at least OS X 10.7 or Windows 7 SP1 and if you are not it will not even be offered to you.

Can't open Indesign file. Error message says I need to upgrade plug-ins?

I created a business card for my husband from my indesign 5.5 version. I haven't upgraded my version since creating the file and for some reason I can't open the file. I get the error message 'Cannot open "Business Card - Ryan.indd". Please upgrade your plug-ins to their latest versions, or upgrade to the latest version of Adobe InDesign.'
When I look at the business card file with finder it says it was created with InDesign 5.5. When I view my InDesign application through my finder applications it says I have InDesign 5.5 so I'm not sure why this error message is saying to upgrade my version of InDesign.

I wish I had a dollar for every person who claimed there was no way a file was saved in a later version only to find out it was.
If you post a link to it someone here will save it back for you.

Can't open .pmd file in Mac Indesign CS4

I am using Indesign CS4 in Mac OS X 10.6.2. I have done all the latest updates to Indesign.
I was trying to open and old .pmd Page Maker file that was created in a Windows version of Page Maker. I am not sure what version they were saved in. The file was created in July of 2006 if that helps.
Is there a way to open this file. I also have a pdf that I created from this file. I have Acrobat CS4 Is there a way to export the pdf back to an Indesign file. Just another thought regarding this file.

I was trying to open and old .pmd Page Maker file that was created in a Windows version of Page Maker. I am not sure what version they were saved in. The file was created in July of 2006 if that helps.
It's been a long time since I was up to speed on PageMaker. The pmd file extension refers to Pagemaker 5, right? InDesign should be able to import the output of PM 6.5 and PM 7, but I've found that the PM6.5 import is usually pretty decent, while for some reason the PM7 import is flaky. This probably is a result of changes in the way the documents were build by the, ah, "designers," and has comparatively little to do with the abilities of ID to open PM files of various versions. PM5, however, can't be imported by InDesign, I think.
What happens when you try to open them? Does InDesign crash, or does it fail without an error message, or ??? More details, please.
Is there a way to open this file. I also have a pdf that I created from this file. I have Acrobat CS4 Is there a way to export the pdf back to an Indesign file. Just another thought regarding this file.
Well, there's always the PDF2ID tool, but since PDF is an uneditable container format, the results of running a PDF through PDF2ID is not reliable. Sometimes you get something very much like the source document, but I've found that most often it is faster to rebuild from scratch. I didn't buy PDF2ID, but that is because my clients' bizarro formatting techniques break on conversion. A very simple document might come back a lot cleaner.

Updated to latest ACR 6.6 but still can't open CR2 files from Canon Rebel XSi

I updated to latest version of Adobe Camera Raw 6.6 but still can't seem to open my CR2 files in Photoshop. Can't open them in Lightroom either, no preview in Bridge or OS.
I'm running OS 10.7.2 and Photshop 12.1 x 64 which is CS5.1 I suppose.
I've downloaded Canon's EOS utility hoping that would somehow do something as well but nothing.
The images were shot on Canon Rebel XSi which is certainly supported by the newest version of ACR. So I have no clue as to what's happening... I previously downloaded these images onto my old laptop about a year ago and everything was fine, however now I'm not even getting a preview in OS. Do I have to revert to an older version of ACR (perhaps the same one I used originally?) to open these files again? These files have been stored on a hard drive, so I'm not downloading them directly from the camera-again, this probably has nothing to do with it but not sure what to do. A lot of the posts I've seen recommend downloading the latest version of ACR to fix the issue, but again I've done that and as a matter of fact the camera (Rebel XSi) has been supported for some time now...
In OS, when the image is selected no preview:
Lightroom error:
Bridge, no preview:
Photoshop error:
Ideas, suggestions?
66 views on this discussion so far and no replies...
Please help.
Thanks in advance,
Arthur

Something appears to be wrong with your files.
Are most of your images approx. 3.7 MB?
This is very small for a 12 MP image.
If you go back to the original file on your laptop, what is the file size?
Also the fact that the Mac OS is not showing the preview is unusual.
Perhaps these files got corrupted when they were moved to your new computer.
Can you open these files OK on your old laptop?
Is the OS showing the previews on your old laptop?
Also compare the file sizes between old and new computer.
Have you tried repairing your permissions?
Try Disk Utility in your Macs Applications - Utilities - Disk Utility to see if this helps.
Good Luck!

Can't open Project files... have latest FCP though

Hello, I have the FCP Suite 2 and it's updated. I got a Project file from a client and when I open it, it says something similar to 'can't open the project with this version of Final Cut'.
If i have the latest version of FCP how could this be? Will FCP open a Final Cut Express file?
Sorry i don't know the exact error message at the moment, I'm trying to figure this out before I get back to my office this evening (where the computer and file is) at which point I have to contact the client and tell him what's up.
And feedback would be great, thanks for your time. Will give better details this evening if needed
-Monty

I installed the update... FCP still launches as 6.0.1 . So I tried downloading the 6.0.2 updater (Pro Applications Update 2008-01), and as I enter my serial to access the file it lead me straight to the Pro Applications Update 2008-02 download which i just tried installing.
Any quick ideas would be great, I've put the client on hold til tomorrow. I did do a search here and though it wasn't clear, it seemed like someone was recommending a complete system re-install. I hope that's not the situation, thanks for your time!
-Monty
PS-If it has to be a new install of everything, exactly what do i need to make FCP update to 6.0.3? Just update FCP through the Software Updater then install the Pro Applications Update 2008-02? Or are there other update I need to get manually, thanks.
Message was edited by: TheMonty

Can I open .pmd files in indesign? And how? Since indesign is a "substitute" for PageMaker it should/must be possible, but I don't know how to do it

Can I open .pmd files in indesign? And how? Since indesign is a "substitute" for PageMaker it should/must be possible, but I don't know how to do it

CS6 was the last version capable of opening Pagemaker files. It's included with Cloud subscriptions, so if you don't have it installed (or an earlier version) you can download it from your cloud subscription.
To open them you use File > Open..., but the quality of conversion can range between nearly perfect and total garbage, depending on the PM file and the status of links (unembed images before trying to convert).

InDesign Crashed and Now Can't Open the File It Crashed On

I had a file open from a G4 server. I left and came back and my computer had gone to sleep losing the connection to the server. InDesign crashed with that file open and now I can't open the file at all I keep getting this error message:
Cannot open the document [document name]. You may not have permission or the document may be open already. For multi-user access, close the file and then lock it using the File > Get Info command in the Finder.
The document is not open, on the server I forced the permissions to be all read and write for everyone, I dumped my InDesign preferences. What else can I do? Has anyone had this problem before? (I am connected to the server now that I'm trying to reopen it.)
When I started InDesign after it crashed, it asked me to recover the file and I tried to but it didn't open anything (I was not connected to the server at that point which may have screwed things up) There are two files in the InDesign Recovery folder one called 'RecoveryData' and one called 'DBTmp239689402256' both of which don't open in indesign.

You may want to back up your work on a regular basis. Check out Retrospect or Retrospect Light. Lots of computers come with the light version so you may already have it.

Can't open InDesign file in latest version of InDesign

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