Can't open InDesign on my mac.

When I try to open the program, In Design, adobe cloud opens a window saying I need to renew my subscription, but I already did, so I don't know what I need to do to open up InDesign.

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Hello I have a problem since my installation of the Yosemite update on my Mac I can longer open Indesign CS6

Hello
Hello I have a problem since my installation of the Yosemite update on my Mac I can longer open Indesign CS6.
I have a problem since my installation of the Yosemite update on my Mac I can more open Indesign yet I have installed JavaForOSX2014-001 but it has changed nothing someone could help me?

Please do not post the same question multiple times. If someone can help you, they will, but you need to be patient -- we're all just volunteers, users like yourself. I'm going to delete your other posts.

InCopy CS5 can't open InDesign, InCopy CC can

I have CS5 to CC installed on my machine (MAC). Using indesign CS5 to create a layout then export all stories for inCopy. InCopy CS5 cannot open the indd. CC can... I can open the individual .icml files though. If I use InCopy CC, I can check in > edit > check out and save. InDesign CS5 will be able to re-open. A bit confuse now on why InCopy CS5 can't open InDesign files anymore. Event files created pre CC update. Attached are the errors I get when trying to open with InC CS5. Any insight would be appreciated! Thanks.

I know. That's why I don't understand. I really used CS5 to work with InCopy CS5. Even try older files that were saved prior to CC-CS6 update and I get the same error. Didn't have InCopy CS5. Install the demo version. Can it be the issue?

IPhoto 08 Version 7.1.5 with 510 gb in a single library. I move it to a hd but can't open in a new mac iphoto version 8. It rebuilds and then stops. What to do?

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Select your My Book Studio for Mac icon on your Desktop and type Command + i to bring up its Info pane. Check the formatting. It should look like this:
If it's not formatted as such you'll need to reformat it after backing up what's on there now.
OT

I can't open Itunes on my mac. error 130001. how to fix?

I can't open Itunes on my mac. error 130001. how to fix?

Hi gingerjacker,
Welcome to the Support Communities!
Did you restart your Mac and try again? Sounds simple, but it's a good first step when troubleshooting.
If the issue persists you may need to delete iTunes from the Applications folder and download a fresh copy. This does not affect your iTunes library, which is in a different location.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Cheers,
- Judy

Why every time I try to open InDesign CC on Mac OS Maverick I get a "heap corruption detected free list canary is damaged" message and the application crashes?

Why every time I try to open InDesign CC on Mac OS Maverick I get a "heap corruption detected free list canary is damaged" message and the application crashes?
PL

I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

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I can't open InDesign (CS4 Design Standard) after installing, says: "Error: 5" <--- What does this meen?

do this, Configuration error 16 | CC, CS
and then reinstall

I can't open InDesign 7.5 in OS 10.9.4.

I can't open InDesign 7.5 in OS 10.9.4. Are they incompatible?

It should be. What happens when you try?
Did you copy or migrate your InDesign files to a new computer? That won't work. You would need to remove all the CS files with the Adobe Cleaner tool, then reinstall from a clean installed copy.

Can I open bkf with my mac? I have my old file with bkf format how can I open it with my new Mac Pro?

Can I open bkf with my Mac Pro? I have my old files with bkf format how can I open it?

That is a Windows Backup file. I seriously doubt that there will be any way to read that on a Mac. Do you have a Windows machine that you can use to open those files and save the contents in a more friendly format?

CAN'T open any applications after mac os update 10.4.11

CAN'T open any applications after mac os update 10.4.11 help

General advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
The 10.4.11 Combo Updater for PPC Macs is here: http://support.apple.com/kb/DL170
And for Intel Macs here: http://support.apple.com/kb/DL172
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.4.11 update here: http://support.apple.com/kb/TA24901?viewlocale=en_US
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was [i]not[/i] a beta. If Safari 3.1.2 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
[b][i]Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on.[/b][/i] Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

Can I download InDesign on my Mac OS 10.6.8 & 2.4 GHz Intel Core duo processor?

Can I download InDesign on my Mac OS 10.6.8 & 2.4 GHz Intel Core duo processor?

From the Creative Cloud FAQ:
To take advantage of all the great features in the new Creative Cloud desktop apps, customers should upgrade to a newer version of Mac OS X. Some of the new CC apps do not support v10.6 and will not install. Minimum system requirements for each Creative Cloud app can be found on the tech specs page on Adobe.com.

Can't open mail in my MAC

I can't open my mail on mac, support to my

Ok I try it but my mail no run
you see that
rocess:         Mail [553]
Path:            /Applications/Mail.app/Contents/MacOS/Mail
Identifier:      com.apple.mail
Version:         7.3 (1878.6)
Build Info:      Mail-1878006000000000~1
Code Type:       X86-64 (Native)
Parent Process: launchd [183]
Responsible:     Mail [553]
User ID:         501
Date/Time:       2014-07-07 13:06:03.775 +0700
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: D3FDE2FC-D4E4-F101-2503-10DCE7C342EC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff54d0ffb0
VM Regions Near 0x7fff54d0ffb0:
    MALLOC_TINY            00007ff2f8800000-00007ff2f8a00000 [ 2048K] rw-/rwx SM=PRV
--> STACK GUARD            00007fff51510000-00007fff54d10000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
    Stack                  00007fff54d10000-00007fff55510000 [ 8192K] rw-/rwx SM=COW thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation       0x00007fff9657bac4 __CFStringChangeSizeMultiple + 20
1   com.apple.CoreFoundation       0x00007fff965a76d5 __CFStringAppendBytes + 549
2   com.apple.CoreFoundation       0x00007fff965a6160 __CFStringAppendFormatCore + 8480
3   com.apple.CoreFoundation       0x00007fff965d4263 _CFStringCreateWithFormatAndArgumentsAux + 115
4   com.apple.Foundation           0x00007fff9ab5012f -[NSPlaceholderString initWithFormat:locale:arguments:] + 132
5   com.apple.Foundation           0x00007fff9ab5398c +[NSString stringWithFormat:] + 170
6   com.apple.Mail.framework       0x00007fff908bbfcb +[MFMailbox _smartMailboxWithIdentifier:inArray:] + 201
7   com.apple.Mail.framework       0x00007fff908bd433 +[MFMailbox mailboxWithPersistentIdentifier:] + 139
8   com.apple.Mail.framework       0x00007fff907e00a2 -[MFCriterion(MFLibraryAdditions) convertToGmailLabelCriterionIfNeeded] + 101
9   com.apple.Mail.framework       0x00007fff907dbc52 -[MFCriterion spotlightQueryString] + 299
10 com.apple.Mail.framework       0x00007fff907ddc1c -[MFCriterion _spotlightQueryStringForCompoundCriterion] + 242
11 com.apple.Mail.framework

Can't open Mail on my Mac Air

i can't open Mail on my mac. I already tried to open using Applications still won't open. Clicked quit and rebuild nothing happened. I have updated my software.

To ask a simple question, have you gone into the "Mail" App on your computer and completely set up your Mail account and set the required Account and Mail Servers info provided by your ISP?
Hope this helps

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Hi there 70gull,
At this point, you may want to try reinstalling OS X as your next troublehsooting step. Take a look at the article below for more information.
OS X Mavericks: Reinstall OS X
-Griff W.

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have received a .m4a audio file but can't open it on my MAC or ipad . My get info suggests its MPEG-4 audo file .
<E-mail Edited by Host>

Try VLC media player it seems to play almost anything.
http://www.videolan.org/vlc/

Can't open InDesign on my mac.

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