Can't open ipad in itunes on my computer, need help

Hi everyone, whenever I try to select my ipad while in itunes on my macbook, i get a popup that says "we could not complete your itunes store request. An unknown error occurred (-9807)". Can anyone tell how to fix this.

Please search using the search function on the right. Search the iPad forum for:
9807
You will find three previous threads with that same error number.

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HT4061 How do I unlock my iPad? Unable to get serial number since I can't open iPad to get serial number to get help fixing problem.

How do I unlock my iPad? Unable to get serial number since I can't open iPad to get serial number to get help fixing problem.

What do you need the serial number for to unlock the iPad? If the iPad is locked because you forgot the Passcode, you have to restore the device.
What are you trying to unlock?
Your serial number is written on the back of the iPad and on the box that the iPad came in.

Can't open/save pictures as PNG anymore! NEED HELP!

Hello!
Since yesterday I have the problem, that I can't open/save pictures as PNG any more, the option is completely gone.
When I try to open one, it says "not the right kind of document".
I don't know what I've done, I just wanted to install filters and I've put them in the Plug-ins/Filters folder.
But they didn't work so I've put them out again.
I already deleted my preferences and I am desperate, I don't know what to do anymore.
I have Photoshop CS5.
Thanks for the possbile help I could get.

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Plug-ins that failed to load: NONE
Flash: 0
Installed TWAIN devices: NONE
I tried to install the additional plugins you know see in this list. But they don't work or at least I don't know where to find them.
Maybe I did something wrong and made something to my PNG because of the installation of the other plugins.

HT4137 Hi, Ipod is disabled for three days can't sync to i tunes or the computer need help!

Hi, my ipod is disabled for three days i cant sync it to itunes or the computer password was forgotten and put it wrong to many times

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Need help asap. Can't open project in PP CS6 Debug Event, Need help asap. Can't open project in PP CS6 Debug Event

I sat up all night, last night, editing a movie for a school project which is due Friday. I am extremely busy, and as i opened the file this morning to show the progress to a partner, Premiere, told me "Premiere pro has encountered an error" - "[c:\Mightykilt64\shared\adobe\mediacore\mediafoundation\api\inc\keyfra" - I click continue, and it says "The project could not be loaded, it may be damaged or contain outdated elements"
I am so frustrated as i'm super busy, and on top of that i'm no computer genious, i really really hope someone can help, i need it asap! I use windows 8 btw..

Gaps can be very small, and almost impossible to actually see.
First, I zoom in on the Timeline, to the Frame-level, and step through the Timeline, or play it, looking for a flash of black.
Next, I will hit Home, to get to the beginning of the Timeline, and then use the PageUP/PageDN keys to step through, Clip by Clip. I watch the CTI (Current Time Indicator w/ the red Edit Line) carefully. It should smoothly jump from Clip to Clip. With a tiny gap, say 1 Frame, the CTI will "hiccup," or "bounce." That is where the Gap is. How one fixes it will depend on where the gap is, and what one wants. Say that it's between two stills, I would then drag the Head of one, or the Tail of the other, to fill that gap. If it's between Video Clips, other choices might work best.
PrE has a "Close Gaps" function, but if one has Audio that covers that gap, it will not work.
One trick, that can get you to Transcoding is to add Transparent Video. Drag that to Video Track above all of your existing Video Clips, and extend it to "cover" the entire Timeline. The limitation of this method is that if there is a gap, there will be a black flash in the Video. If only 1 Frame, that might go undetected.
Usually, when one gets the ":Failure to Return Frame," there is a % of the Timeline, also listed. One can do the math to locate that on the Timeline. As PrE does a two-pass Transcode, then 100% of the Transcode is through two passes. The full Duration of the Timeline is at 50%, as that is the end of the first pass. That can be a bit confusing, as a glitch at 75% would mean that half-way through the second pass, there was an issue detected. Usually, if there is a glitch, it will be discovered in the first pass.
Good luck,
Hunt

I want to shoot a movie on my iPhone and edit it on my iPad using the iMovie app. How can this be done via iTunes on my computer?

I want to shoot a movie on my iPhone and edit it on my iPad using the iMovie app. How can this be done via iTunes on my computer?

You can't drag video into the filesharing pane of iTunes, you can only transfer projects.
Videos need to come in via the photos tab of iTunes.
The easiest way to get videos from the iPhone to the iPad is via the project export import.
Projects can be exported from the iPhone, then imported to the iPad like this:
iPhone Send a project or trailer to iTunes
If the marquee screen isn’t showing, tap the My Projects button .
Scroll to center the project or trailer you want to share.
Tap the Share button at the bottom of the screen, and then tap iTunes; tap OK when iMovie indicates that export is complete.
Connect your device to your computer, and then open iTunes on your computer.After a moment, your device appears in iTunes, below Devices on the left.
Select the device, and then click Apps at the top of the iTunes window.
Select iMovie in the Apps list below File Sharing. (You may need to scroll to see it.)
In the iMovie Documents pane, select the file you just shared, and then click the “Save to” button; save the file to your computer in a place where you can find it easily.You can also save the file by dragging it to the desired location on your computer.
Disconnect the device from your computer.
iPad Import a project or trailer from iTunes
Connect your device to your computer, and open iTunes on your computer.After a moment, your device appears in iTunes, below Devices on the left.
Select the device, and click Apps at the top of the iTunes window.
Select iMovie in the Apps list below File Sharing. (You may need to scroll to see it.)
Click Add below the iMovie Documents pane; in the window that appears, navigate to the file you want to add.
Select the file, and then click Open to copy the file to your device.The file appears in the iMovie Documents pane when copying is complete.
Open iMovie on your device; if the marquee screen isn’t showing, tap the My Projects button in the upper-left corner above the viewer.
Tap the Import button at the bottom of the screen, and then tap the name of the project you want to import.When the import is complete, the project opens and can be edited like any other project.

Can my husband use my iTunes on my computer with his iPad?

Can my husband use my iTunes on my computer with his new (not setup yet) iPad, get the digital downloaded movies (that come with DVDs and had to download them to iTunes) but NOT have to use MY apple ID and password? We want him to have his own apple ID, password, credit card info, account, etc. but share the same iTunes....is this possible if so, how do we set it up? Thanks for any help.

Open itunes, connect ipad, select what you want, sync.
On the ipad, go ot settings, sign out of your account and into his.
Click Support at the top of this page, then click manuals

Can't update iPad since iTunes uses drive C. Solutions?

Can't update iPad since iTunes uses drive C. Solutions?
Yeah, I've seen this topic:
http://apple.stackexchange.com/questions/27446/i-do-not-have-enough-free-space-o n-the-c-drive-of-my-windows-computer-to-run-t
But which one is 100% working solution?
Thanks.

Relocate iOS device backups
Assuming you're running Windows Vista or later you can use the following steps:
Open a command prompt by hitting the start button and typing CMD<Enter> in the search box that opens up.
To move the current backup folder from C: to D: type in this command (on one line) and press <Enter>
Move "C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup" "D:\Backup"
Where <User> is your Windows user name.
To make iTunes look for the data in the new location type in this command (on one line) and press <Enter>
MkLink /J "C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup" "D:\Backup"
If your target drive has a different letter or you already have a folder called "Backup" then edit "D:\Backup" accordingly in both commands.
In some cases (perhaps depending on what builds of iTunes were installed in the past) it seems the folder is in the \Local\ branch of AppData rather than \Roaming\ in which case edit to suit.
If you're still running Windows XP you can use Junction (cmd line tool) or NTFSLink (shell ext). In both cases you move the existing folder to a new location, create an empty folder where the old one used to be, then use the tools to get the operating system to link the two together and silently redirect any file operation on the old location through to the new one.
Note that while this method works for iOS device backups it cannot be used to redirect sections of the media library.
If your iTunes library is on the C:\ drive with the media folder held elsewhere then see also make a split library portable.
tt2

D/l iOS 7 and didn't get pass code Can't open iPad

Can't open iPad. Downloaded ios7 and didn't get pass code. What do I do?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT201253 I cannot sync my 5S with ITunes. I can sync my iPad with same cord and computer

I recently sent my 5S through the washing machine and got a replacement 5S. I am running Windows 7. I was able to "restore" it from iTunes without any issues other than I hadn't back up in a month. Now when I try to sync with iTunes it gets to step 5 of 5 and I get a "windows message that iTunes has encountered a problem and needs to shut down". I can sync my iPad using the same cord, computer, and program with no issues. I went through Apple support and uninstalled and reinstalled iTunes under their guidance. I was then transferred to another level of tech support and got cut off. I have not heard back and have tried to reopen the case without success so I am hoping someone has a way to resolve this issue so I can back up my phone. Thanks

I had the same problem and this worked...
http://topsearchforyou.com/2011/09/22/this-ipod-cannot-be-used-because-the-apple -mobile-device-service-is-not-started/

Can I open iPad keynote and iPad pages on a PC Microsoft word and a PC Microsoft PowerPoint? also the other way around?

Can I open iPad keynote and iPad pages on a PC Microsoft word and a PC Microsoft PowerPoint? also the other way around?

Yes. You can export iPad Pages and Keynote files as Word and PowerPoint files and you can upload/transfer/email Word and PowerPoint files to the iPad and work on them in Pages and Keynote.
Be advised that there will be some degree of formatting issues and also that the iOS versions of Pges and Keynote do not the full functionality of Word and PowerPoint on a computer.

"You can't open the application iTunes because it is not supported on this type of Mac"

Yesterday, Software Updater has installed something which required me to "close iTunes in order to complete the installation" - I can only assume it was an iTunes (or related) update?
Now when I try to open iTunes, a window appears, stating: "you can't open the application iTunes because it is not supported on this type of Mac".
I have a Macbook (late 08) and am running 10.6.8
I'm conscientious about keeping my software & apps up to date, so it should only be something very recent & I assume fairly minor...
Any ideas??

To anyone else who may have experienced this problem (I doubt that I'd be the only one):
Over the past couple of days I have left my Macbook sitting idle for extended periods, put it to sleep, & also shut it down.
This morning I tried to reinstall the same download that didn't work a couple of days ago & it has been recognised, installed & seems to run just fine - playing right now I'm happy to say!
I suggest you try doing the same: ie. leave your machine sitting idle till it sleeps & shut it down, before you try the reinstall.

I am trying to open up my iTunes from my Mac. It says "You can't open the application iTunes because it is not supported on this type of Mac." What do I do?

I am trying to open up my iTunes from my iMac. It says "You can't open the application iTunes because it is not supported on this type of Mac." What do I do? I've already force closed all other apps.

Well, obviously the problem isn't with the other apps, it's with the type of Mac you have. What type of Mac do you have?

Can't open the application "iTunes" because it may be damaged or incomplete

Out of the blue today, iTunes showed up with a gray X over the icon in the dock, and when I try to open it, I am told, "You can't open the application "itunes" because it may be damaged or incomplete. I've looked around for ways to reinstall or repair itunes, but only come up with solutions for PC, but nothing for mac. Thank you!

Perhaps try updating to version 11.1.5.5, using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/

I can not open iphoto and itune anymore

anyone knows why i can not open iphoto and itune anymore/

I have rerun the applications install dvd, but it has not corrected the fault. When I try to open iphoto's I have an error message that says You can’t open your current photo library using this version of iPhoto.
Peter,
the version you installed from the DVD is probably older than the version you used last with your library, so you need to update to the last version you used.
I have tried to update to the latest iphoto 11 but it wont download. Any answers please.
Where are you trying to download from? When you upgrade a version that is installed from the DVD, you need to update from the Software Update menu entry in the Apple-menu.
Also, iPhoto has to be called simply "iPhoto", not iPhoto '11 or something similar and to be installed in the Applications folder. Otherwise it will not be recognised by the updater.
Regards
Léonie

Can't open ipad in itunes on my computer, need help

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