Can't open iSync Palm Conduit

I'm trying to synchronize my new Palm Z22 with iCal and Address book. Michael Lafferty solved my original problem of not getting iSync. I have downloaded iSync Palm Conduit and it appears as a "pkg" and was said to be installed successfully. However, it doesn't show up as a usable program and iSync doesn't detect my Palm device.
iMacG5   Mac OS X (10.3.9)  

It isn't a program - it's a conduit. The process of running the installer placed a copy of the iSync Palm Conduit—which appears simply as Apple in the Finder, or iSync Conduit in the HotSync conduit list—in your active Conduits folder.
And, your device will not show up in iSync until you add it using the HotSync Manager or the HotSync menu option of the Palm Desktop to configure it, by selecting the conduit and checking the box labeled Enable iSync for this Palm device.

Similar Messages

  • ISync Palm Conduit with third party conduits?

    Although we use the iSync Palm conduit to sync our Address Book data to our Palm devices, we use Meeting Maker as our calendar application. This has been fine under Panther...we would turn off calendar syncing in the iSync conduit and the respective data would synchronize properly. But under Tiger, the Palm conduit installed by iSync checks to see if there are third party conduits installed and if so, insists on disabling them. We can manually move the Meeting Maker conduits back into the Conduits directory, but anytime iSync is opened, it gives an alert that conflicting conduits need to be moved. This is most frustrating, especially considering that the whole process ran perfectly under Panther. Is there any fix or hack that can prevent the problem under iSync in Tiger?

    Actually, there is a simple fix. Although this step was not necessary under Mac OS X releases prior to Mac OS X 10.4, you now must uncheck the Calendar option in iSync, quit the program, then toss this iSync preference file:
    com.apple.isync.plist
    You will find that file here:
    Macintosh HD:Users:<username>:Library:Preferences
    When you next launch iSync, that preference file will be recreated, but you will now be able to synchronize your contact data with the Address Book using iSync and your calendaring data with Meeting Maker.

  • ISync palm conduit does not allow Mac overwrite palm, or does it?

    A HUGE problem I am seeing with iSync is there is no way to force it to set one device to overwrite a flawed one.
    I had my Palm loose its data. No problem thiis had happened once before and i set my palm desktop hotsync to have Mac overwrite Palm.
    This time the iSync conduit does not allow that, it doesn't allow anything! so I tried it and wow, it synced the palm as NEWER data and wiped out my address book and calander, NOW that was useful.
    I restored from a .Mac backup and tossed the palm aside.
    Now my wife has lost her palm data and we need to figure out how to put her Palm desktop data onto her palm, but I'm afraid to use isync but it won't let her use the old PalmDesktop asddress and calander conduits
    What should we do now?
    How can I get rid of iSync and use the Palm Hotsync
    OR
    How can I set a direction in iSync, none of the menus show anything like this.
    At this point I would have to say iSync and other devices that have had Dataloss *****
    any help is appreciated
    Bruce

    Welcome to Apple Discussions.
    There is no explicit directional control for data flow in iSync under most circumstances, and this is clearly a shortcoming of the program itself and of the iSync Palm Conduit. This limitation can be overcome, but you need a thorough understanding of what your options are, and what your responsibilities should be to avoid data loss.
    In general terms, iSync works to 'equalize' data sets on each device in your pool, by taking additions, changes and deletions made on any device and transferring these additions, changes and deletions to all other devices during the synchronization process. Understanding that, you can see that if you reset your Palm device in a manner which removes your calendaring, tasks and contact data, then a synchronization will remove the matching records from both iCal and the Address Book.
    To avoid data loss following such a substantial change on any device in your pool, you should back up your iCal and Address Book data using the backup feature built into each application prior to initiating the next synchronization. That way, should the data be removed during an event, it can be immediately restored to the state it was just prior to that synchronization event.
    You can overwrite your Palm device to avoid this sort of problem only when iSync 'believes' that you are performing a first-time synchronization. That situation can be triggered by either…
    • first removing your device from iSync, then choosing to Enable Palm OS Syncing… again, or by
    • opening the iSync Preferences… dialog and pressing the Reset Sync History… button under the Advanced section
    When you next try to synchronize, you will be asked if you want to Merge or Replace data: choose Replace to overwrite the data on your handheld device.
    Admittedly, this application is very poorly documented, and - at times - clearly unreliable. It's easy to understand why you would not have been aware of the catastrophic loss of data that loomed before you as you prepared to synchronize your data, believing that it would be restored to your Palm device.
    You can certainly stop using iSync and return to the Palm Desktop, but that precludes synchronizing your data with iCal and the Address Book, so that option is not as nearly attractive as it might seem at first glance.
    PowerBook G4 12 867 MHz 640 meg 40 gig SuperDrive   Mac OS X (10.4.3)   What problem? I use the The Missing Sync for Palm OS

  • ISync palm conduit in 10.5 - won't work under user imported from 10.4?

    My Palm m500 was syncing fine with my PowerBook G4 running Mac OS 10.4
    I recently got a spiffy new MacBook Pro (Penryn) with 10.5, and although the Palm does communicate and sync via Palm Desktop, it no longer syncs via iSync with iCal & Address Book. I keep getting the following in the hotsync log:
    < snip >
    OK Install
    iSync Conduit starting 3/13/08 10:38:34 PM
    iSync Conduit: received NULL message, disconnecting...
    OK iSync Conduit
    </ snip >
    ==========
    Other info:
    I imported the user info for my main user from the old 10.4 installation using Migration Assistant.
    • Deleted old Palm HotSync & Desktop files from the username:Library:Application Support, as palm preference files from username:Library:Preferences
    • Copied the old user folder to an alternate location, and removed the Palm folder from username:Documents:
    • Re-installed Palm Desktop 4.2.1 under main user (authorized as an "administrator" temporarily)
    • Sync worked (no data on Palm Desktop, but everything backed up ok), HotSync even recovers and creates a new user based on the data on the device, and even backs up all the programs.
    • Enabled Palm Os Syncing from within iSync (works fine, so long as the account being used has read/write permissions to HD:Library:Application Support:Palm HotSync:Conduits)
    • "Enable iSync for this palm device" from the iSync conduit within HotSync Manager.
    During a sync, iSync kicks in and "connects", but can't get past AddressBook syncing, and never actually sends info to the Palm device. Presumably, this is where the "NULL message" is received and syncing stops. When I specify "Erase data on device then sync" in iSync (for first syncronization), it does indeed erase address book data on the device, but never sends anything to replace it, but also does not touch the calendar data on the palm device.
    Furthermore, I tried the same procedure when logged in as another administrator account (what is normally the main administrator account on this computer), and synced first without iSync, then enabling "iSync for this Palm device". Under this other account, the syncing works. I can add events to iCal, and contacts to address book, and they are transferred sucessfully and synced with the palm device. But it still does not work when logged in as the main user (even when administrator privileges are enabled, which I normally don't want), which actually has all my iCal and Address book data (which syncs successfully through .Mac with my computer at work).
    There should be plenty of free space on the device for all my calendar & contact data (3MB).
    Given that syncing DOES work for one administrator user (which was never before set-up for this), but not for the user that was imported from 10.4 and was syncing successfully before, I have a suspicion that there's either some leftover files that I missed, or a permissions conflict within the user's home folder that I am missing. Has anyone else been able to resolve this issue, or have any suggestions based on this information?
    Much appreciated.

    Experimentation reveals that:
    • replacing the old addressbook data with blank allows syncing to work without problems.
    • having multiple groups causes the same error: BUT only on the first sync (set to “Erase data on device then sync”, but also if set to “merge”). Adding groups after a successful initial sync did not interfere with further syncs.
    • deleting groups from existing AddressBook data does allow a successful first sync.
    • but adding them back in again breaks the sync.
    Having no groups would seem to allow a successful sync.
    see http://discussions.apple.com/thread.jspa?messageID=6805570&#6805570
    I don’t want to have to limit myself to this. I do use groups rather a lot and it would be frustrating to have to give up using them just so I can sync my Palm in Leopard.
    The following does NOT solve the problem:
    1. Move old Address Book data to a backup location (after exporting AddressBook library)
    2. do a first sync
    3. re-import full Address Book data from archive
    4. continue with regular syncs.
    • only sync one Group still leads to the same error.
    • iSync 2 doesn’t run under Leopard (error message along the lines of “You can’t use this software with this version of Mac OS”).
    • I also tried to use the previous iSync palm conduit (v3.0.2 instead of v3.1.0), but got the same errors.
    For now, I removed all the groups and synced my contacts to my Palm, but I then turned off syncing for contacts within iSync, so I could recover all my Address Book Groups. Fortunately, I need to update Calendar information more often than contact info, and I won’t be able to change contact info on the Palm device. When I do want to do a periodic update to my Palm device, I will have to:
    1. Backup my address book
    2. Delete all groups (but not the contacts within them, which stay in the library itself)
    3. Turn contact syncing on in iSync
    4. Sync the Palm device
    5. Turn contact syncing OFF in iSync
    6. Recover my Address Book Library & groups from backup
    Not as simple as I would expect from Apple software ... I hope this issue gets fixed in iSync 3 (Leopard).

  • ISync Palm Conduit cannot be configured with the HotSync Manager UPDATE

    First, I apologize for the SPAM-like posting of the material below in the existing threads regarding this issue. It is—unfortunately—the most effective way to garner the attention of earlier posters and gather this information.
    Apple continues to investigate the issue, and needs this information to isolate and identify the problem. It is characterized by the apparently successful installation of the bundled iSync Palm Conduit using the Enable Palm OS Syncing… option in iSync 2.4 with either Mac OS X 10.4.9 or 10.4.10, but with the result that this conduit—normally visible in and configurable with the HotSync Manager—cannot be seen and therefore not configured.
    In order to help Apple software engineers isolate and identify this issue—if you are affected by this specific issue—can you please provide the precise build number for the operating system on the machine that exhibit this problem?
    To do so, select About This Mac from the Apple menu, and—beneath the Mac OS X label—press the Version 10.4.9 or Version 10.4.10 label. That value will change to something like 8P1xxx. Please respond to this message with that build number, the version of Mac OS X 10.4.x you have installed, and the last three digits of your machine serial number.
    Thank you in advance for providing this information.

    First, I apologize for the SPAM-like posting of the material below in the existing threads regarding this issue. It is—unfortunately—the most effective way to garner the attention of earlier posters and gather this information.
    Apple continues to investigate the issue, and needs this information to isolate and identify the problem. It is characterized by the apparently successful installation of the bundled iSync Palm Conduit using the Enable Palm OS Syncing… option in iSync 2.4 with either Mac OS X 10.4.9 or 10.4.10, but with the result that this conduit—normally visible in and configurable with the HotSync Manager—cannot be seen and therefore not configured.
    In order to help Apple software engineers isolate and identify this issue—if you are affected by this specific issue—can you please provide the precise build number for the operating system on the machine that exhibit this problem?
    To do so, select About This Mac from the Apple menu, and—beneath the Mac OS X label—press the Version 10.4.9 or Version 10.4.10 label. That value will change to something like 8P1xxx. Please respond to this message with that build number, the version of Mac OS X 10.4.x you have installed, and the last three digits of your machine serial number.
    Thank you in advance for providing this information.

  • Installing iSync Palm Conduit

    Using an iMac G5 with 10.4.3
    I tried to install iSyncPalm.dmg and got the message: iSync Palm Conduites cannot be installed on this computer.
    iSync Palm Conduit requries iSync to be insatlled first. Problem is that iSync is installed and is visible in the menu at the top right of the computer. How do fix this problem?

    The iSync Palm Conduit package you downloaded - version 1.2 - cannot be installed on a machine running iSync 2 or later. That conduit is intended for use only with iSync 1.5 or earlier.
    iSync 2 and later for use with Mac OS X 10.4 and later has the conduit 'built-in' and it is installed when you setup up iSync to synchronize a Palm device. To do so…
    • launch iSync
    • select the option to Enable Palm OS Syncing… from the Devices menu
    • follow the instructions which appear in the dialog box
    You do not add a Palm device to iSync using the Add Device… option as with other devices. It is added - and the iSync Palm Conduit installed and activated - as a result of the steps I outlined above.
    Make sure that before you do this, you have installed or updated the Palm Desktop to version 4.2.1 release D if your Palm device is supported by this package. More information is available here:
    http://www.palm.com/us/support/macintosh/macdesk421revd.html

  • Can't Open New Palm Desktop On My PC

    I downloaded the new update for the Palm Desktop for Vista users. It worked fine since I downloaded it, except for a WI-FI problem that I'm still trying to correct. Just yesterday, I cannot open Palm Desktop. When I try to open it on my PC, I get the following message, "Palm Desktop by Access  application has stopped working". This happened after I installed some music from my PC to my T/X. I don't think I did anything else. I can still Hotsync, I just can't open Palm Desktop. I thought of re-installing Pal Desktop, I even down loaded the ZIP installation file, but I thought better and will wait to see if anyone has any advice.
    John
    Post relates to: Palm TX

    I solved my own problem. Not sure exactly which step did it, but it worked. By reading all of the Help Forums along with the Windows Vista Problem Report and Solutions, I was able to determine that it was the date book causing the Palm Desktop to not open. So I followed what I read in the Help Forums for several other problems. That is, in my PC, I went to documents/Palm OS Desktop/(my device name) and there, I renamed the backup and the datebook. I then deleted the entire Palm Desktop from my computer. Then I re-installed Palm Desktop by Access from a fresh download. Before running Hotsync, I changed the datebook setting to "Desktop overwrites handheld". I then Hotsync'ed. Then I re-installed Holli-dates. My TX worked and I was also now able to open Palm Desktop. I did lose the few dates in my date book that I had saved but it is no big deal since I got the TX for Christmas and didn't have much loaded anyhow. After Hotsync'ing  a couple of more times, I went back to my Docuements/Palm OS Desktop/(my device name) on my PC and deleted the renamed backup and datebook. Everything is working fine now.
    John

  • ISync Palm Conduit

    Hello,
    I have a "Palm Tungsten T3". I want to form "iSync", so I give
    him "to activate synchronization with device OS",the problem is in which NEVER conduit in the Hotsync settles to manager. I already have to re-instal the system but it continues happening.
    That I can do so that my "palm" and iCalendar or iBook, communicates?
    I have "tiger" 10.4.11/iSync 2.4/Pal Desktop 4.2.1.
    Thank you

    Hello,
    I have a "Palm Tungsten T3". I want to form "iSync", so I give
    him "to activate synchronization with device OS",the problem is in which NEVER conduit in the Hotsync settles to manager. I already have to re-instal the system but it continues happening.
    That I can do so that my "palm" and iCalendar or iBook, communicates?
    I have "tiger" 10.4.11/iSync 2.4/Pal Desktop 4.2.1.
    Thank you

  • I can not open isync

    When I go to the system preferences and .mac I am unable to open the sync tab. This has been happening for a few months.
    Now, when I try to sync my iPhone (since the upgrade yesterday to itunes) I get a message saying that my sync is disabled. When I try to turn it on, it says that my computer can not sync. Then it goes ahead and syncs. However, my contacts are no longer syncing.
    Any thoughts? Thanks, Emily.

    You should ask in the .Mac Sync forum, as your question relates to that not iSync.
    iSync is an application in your Applications folder. It is not accessed by clicking the .Mac system preferences pane. Also, iSync is for syncing Contacts and Calendars to mobile phones and PDAs.
    You should never install iSync 1.5 on a Mac OS X 10.4.x system - it is for Mac OS X 10.3.9 only.
    Finally, iSync has nothing to do with .Mac Syncing.

  • Download iSync 1.2 Palm Conduit but can not use synchronize my Palm

    I bought iPod Touch (32G) and I want to use only this device from now on, but I have problems to find a suitable way to synchronize all my contacts and calendar information from my old Palm V into the iMac address book and iCal and finally into my new iPod Touch.
    What I tried to do until now was, that I download 'iSync 1.2 Palm Conduit' and I want to install but the system told me „iSync Palm Conduit“ can not be installed on this computer, for this version of "iSync Palm Conduit" you have firstly to install iSync 1.2!
    On my iMac programs I found "iSync" program version 3.0.2. so I tried to find the version 1.2. in the Apple-world but I had no success to find this version.
    Please can somebody help me out to solve this problem and to find a suitable way to synchronize my Palm information to my iMac and iPod Touch? Also answers in German language are welcome! Thank you in advance and have a great day!

    I want to replace my palm V and I want to use iCal and the Mac address book and my new iPod touch in future, so that means I intend to invoke a one-time unidirectional transfer of contact information to the Address Book and iCal to support future synchronization of an iPod Touch via iTunes?
    No further sync operation with Palm devices required. I do not intend to continue to synchronize my Palm V in the future with the Palm Desktop or the Address Book and iCal using iSync and the iSync Palm Conduit! As far as I understand in case I want to use iSync I needs to have in general a Bluetooth device to perform the sync operation, so and my old Palm V do not have this function!
    As newcomer in the Mac-World I have firstly no idea about MobileMe, so I do not intend at the moment to synchronize contact, event and task data with the MobileMe environment!
    And finally I deleted the Palm Desktop already because I made some thing wrong.
    You can help me now and let me know how I get my contacts to the MAc address book and my calender information to iCal?
    Thank you in advance and kind regards.

  • Can't sync/can't load Palm conduit. Why?

    Well I'm in a bind.
    My Palm desktop and User Data were corrupted and/or deleted. All of the data survive on the 500-series handheld only, and I need to back them up.
    Unfortunately the latest Palm Desktop software download is faulty when loaded on OS 10.3.9 The Hotsync function is kaput -- something about a shared library error.(Discussions of this abound on this and other sites).
    I thought I'd try iSynch for the first time, just to back up the data SOMEwhere. I'd use MissingSynch, but I fear overwriting all of my handheld data.
    When I try to load the iSync Palm Conduit the installer says that it is unable to load it onto my Mac-- despite the fact that I have the appropriate iCal, iSynch, etc.
    Suggestions? What gives?

    This is actually the most commonly encountered configuration problem with the Palm Desktop and Mac OS X. It's a Palm permissions folder problem, not an issue with the HotSync Manager per se, and is usually the result of a decision by a user to install Mac OS X 10.4.x using the archive and install option.
    In your case, before proceed to correct the issue, you should upgrade the current installation of the Palm Desktop to 4.2.1 revision D, available here:
    http://www.palm.com/us/support/macintosh/macdesk421revd.html
    That package will support your m500 handheld organizer. Once you've reinstalled the Palm Desktop, pick one of these two approaches to correct the problem with your configuration:
    Take a look at the permissions of the folders listed below by selecting each folder, one at a time, and—either using the I key sequence or the Get Info option in the File menu of the Finder—opening the information box for the folder. Your permissions for the folders listed below should appear as described below the pathname to that folder:
    For the Macintosh HD:Applications:Palm folder:
    Ownership & Permissions
    You can: Read & Write
    Details
    Owner: <shortusername>
    Access: Read & Write
    Group: admin
    Access: Read & Write
    Others: Read only
    For the Macintosh HD:Library:Application Support:Palm Desktop folder:
    Ownership & Permissions
    You can: Read & Write
    Details
    Owner: <shortusername>
    Access: Read & Write
    Group: admin
    Access: Read & Write
    Others: Read only
    For the Macintosh HD:Library:Application Support:Palm HotSync folder:
    Ownership & Permissions
    You can: Read & Write
    Details
    Owner: <shortusername>
    Access: Read & Write
    Group: admin
    Access: Read & Write
    Others: Read only
    You can either reset those values manually, [then restart and recheck them to be sure that they are set correctly] or use the Terminal application by typing these strings listed below this example—substituting your short user name—as shown below:
    sample: "sudo chown -R <shortusername>:admin /Applications/Palm"
    actual: "sudo chown -R michaellafferty:admin /Applications/Palm"
    …where michaellafferty is the <shortusername> in my case. Be sure to pay attention to the spaces in each string, and the direction of the / or \ [forward and back slash] characters.
    Here are the appropriate Terminal entries. Each is is shown bulleted below, but actually begins with the term sudo:
    • sudo chown -R <shortusername>:admin /Applications/Palm
    [NOTE: at this point, you'll be asked to enter your login password]
    • sudo chmod -R 775 /Applications/Palm
    • sudo chown -R <shortusername>:admin /Library/Application\ Support/Palm\ HotSync/
    • sudo chmod -R 775 /Library/Application\ Support/Palm\ HotSync/
    • sudo chown -R <shortusername>:admin /Library/Application\ Support/Palm\ Desktop/
    • sudo chmod -R 775 /Library/Application\ Support/Palm\ Desktop/
    Again, pay particular attention to the spaces and to the \ characters, as both are critical to the syntax of these commands. Remember to place your actual shortusername in the string where the <shortusername> placeholder is shown, as in the sample above. [Do not include the < and > characters around your actual shortusername.]
    As a Palm user, don't elect to archive and install Mac OS X unless there is no other method to do so which insures that your applications and data are preserved.

  • Isync and Palm conduit conflicts

    I use iCal for my calendar and Address Book to maintain my contact info, but I prefer the Palm to-do list over iCal's - is it possible for me to sync this combination of applications? I was once able to do this (by moving conduits disabled by iSync back into my Palm HotSync conduits folder), but this is no longer working. The (apparently) relevant portion of my HotSync Log shows:
    Loading “Apple”
    Conduit “iSync Conduit” version 3.0.0
    Sync type is Fast
    iSync Conduit starting 7/6/07 12:12:47 PM
    User jkotzen configured for Palm To Do List conduit and corresponding iSync data class, skipping iSync to avoid conflicting modifications 7/6/07 12:12:47 PM
    iSync Conduit: Sending Error Response 6: User jkotzen configured for Palm To Do List conduit and corresponding iSync data class 7/6/07 12:12:48 PM
    iSync Conduit: received NULL message, disconnecting... 7/6/07 12:12:48 PM
    OK iSync Conduit
    I'm using :
    - iSync v2.4 & Mac OS X v10.4.9 on a PowerBook G4,
    - Palm Desktop v4.2.2, and
    - a Palm Treo 680
    Any advice?
    thank you!

    It is actually possible to do what you want, but an an additional step is required since the release of Mac OS X 10.4.
    A quick review…
    What you want to do essentially violates the unwritten 'rule of conduits' which states that you cannot simultaneously synchronize a given data type with more than one conduit. iSync will synchronize contact, event and task data only with the Address Book and iCal. In general, if you wish to synchronize such data with the Palm Desktop, you must cease using iSync and revert to the Palm Desktop.
    It is possible, however, to configure your machine to synchronize contacts with the Palm Desktop and events and tasks with iCal, or—as you wish—contacts with the Address Book and events and tasks with iCal.
    In order to do so, launch iSync and select your Palm device in the main window. In the drop-down pane which appears, be sure that you disable event and task synchronization by deselecting the Calendars category, but leave the Contacts category enabled. Then quit iSync, and remove the com.apple.isync.plist file from this folder:
    Macintosh HD:Users:<username>:Library:Preferences
    Do not remove the co-located com.apple.isync.registry.plist file.
    [Don't launch iSync again until you have completed the steps outlined below.]
    Make sure that these conduits are in the active Conduits folder:
    • Calendar Conduit
    • Datebook Conduit
    • Tasks Conduit
    • ToDo Conduit
    NOTE: While this has nothing to do with your issue—if you have not already done so—move the Memo Conduit and Memos Conduit back into the active folder [from which the iSync Palm Conduit installation process previously removed them] to restore memo synchronization to the Palm Desktop.
    In addition, the iSync Palm Conduit should be in the active Conduits folder.
    These conduits should not be, and instead should be stored in the Disabled Conduits folder:
    • Address Conduit
    • Contacts Conduit
    Once these conduits are arranged in the active and disabled folders, you may launch iSync and it will synchronize your contacts with the Address Book, and your events and tasks will be synchronized with the Palm Desktop instead of with iCal.

  • ISync/Palm Zire 21 question

    Please forgive me if this has been answered. I searched the board and don't see my question answered.
    Palm Zire 21: for the first 3 days, everything was fine except everytime I did an iSync, I had to reset the Palm (change the date, fix the time, etc.). I do not use, and hope I don't need to use, the Palm Desktop software.
    I have Hot Sync 3.2 (Enabled) and iSync 2.3 (Palm Sync Enabled).
    In an attempt to fix this/start from scratch, I got the following message: "In order for iSync to work properly with your Palm OS device, the following HotSync conduits need to be disabled.
    Address
    Calendar
    Contacts
    Datebook
    etc.
    After hitting "OK", those conduits no longer show up in the HotSync>Conduit Settings window (they are all in the Disabled Conduits folder now)
    Now iCal and To Do lists sync just fine, but no addresses show up in Palm AND I have to RESET every single time.
    Can you please help me understand why this would be so? What is markspace.com and do I need to get the "missing sync" there?
    Thank you Thank you Thank you in advance.
    iMac   Mac OS X (10.4.7)  
    iMac   Mac OS X (10.4.7)  
    iMac   Mac OS X (10.4.7)  

    Something clearly isn't right. Likely several things, actually.
    The contents of your active Conduits folder show no conduit conflicts. A couple of thoughts, though…
    You should move the Memo, Memos, Note Pad, Photos and Voice Memo temporarily to the Disabled Conduits folder to eliminate the possibility that any of these (maybe extraneous) Palm conduits are the root of the reset problem. The result will be that your Palm memos will no longer synchronize with the Palm Desktop, but that can be restored by moving the later Memos conduit back into the active folder. If the reset problem is no longer apparent when these conduits are not active, then one issue may be resolved.
    Open the HotSync Manager application on your Macintosh and check to see that the following conditions are true:
    • HotSync is set to Enabled in the HotSync Controls tab, and
    • USB is checked in the Connection Settings tab
    What does your HotSync log—as opposed to the iSync log—say about these events?
    Have you configured the synchronization parameters for your device in iSync by pressing the device icon labeled with your HotSync name to drop down a pane in which you select various contact and calendaring options? Are both Contacts and Calendars enabled?
    When you say, "… the only thing that's now uploading to my Palm is my To Do list" are you sure that in fact, it is to do and not memo information that is being transfered? I ask, because with the iSync Palm Conduit, to do or task data is synchronized by it with iCal, whereas there is no provision in iSync to synchronize memos. And, if iCal task data works, one has to wonder why event data does not synchronize…

  • ISync, Palm Treo 650, and my sanity

    Just bought a Palm Treo 650 this evening and I'm having the hardest time.
    Been trying to iSync via USB with mixed luck. I installed the software that came with the phone, made sure my HotSync settings were correct, and hit the Hotsync button on the USB cable.
    Nothing happened for several tries. Was as if the cable was broken as the Palm just couldn't contact the computer and would eventually time out.
    Then when I used the AC adapter along with the USB I got a different result. The Palm and Mac were now talking. But it did give me errors regarding the conduits being in conflict. So I changed the settings on some of the conduits and I finally got a successful sync.
    Well semi-successful. Some of the stuff didn't seem to be syncing. Like some of my iCal entries. So I found an article showing how to drag some of the conduits to the Disabled folder. Which I did. And now ever since I cannot seem to get the the Palm and Mac to talk again. I get the "Connecting with the desktop using Cradle/Cable" for a while and then the "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again."
    Anyone know where I'm going wrong? Would really appreciate some help/advice.

    Welcome to Apple Discussions.
    There are apparently several issues in play here. So long as you are willing to live the the limitations of the iSync Palm Conduit and synchronize via only one path—either USB or Bluetooth, but not selectively moving back and forth between the two—you can configure iSync to synchronize contact data with the Address Book and calendaring and task data with iCal.
    With the exception of non-conflicting conduits like Memos, you will be unable to synchronize at all with the Palm Desktop. [Palm conduits which conflict with iSync are those used by various models to synchronize contacts—Address Conduit and Contact Conduit—those used to synchronize calendars—Calendars Conduit and Datebook Conduit—and those used to synchronize tasks—Tasks Conduit and ToDo Conduit.]
    Unless you thoroughly understand how this technology works, it's not a great idea to 'experiment' by moving conduits manually. A properly configured Conduits folder for iSync users should contain at least…
    • Apple [the Finder name of the iSync Palm Conduit]
    • Backup
    • Install
    • Memos Conduit [only if you want to continue to synchronize memos to the Palm Desktop]
    • any non-conflicting third-party or additional conduits you want to use
    Other conduits should reside in the Disabled Conduits folder.
    You add a Palm device, either via USB or Bluetooth, using the Enable Palm OS Syncing… option under the Devices menu of iSync. You set the synchronization parameters for your device in the drop-down configuration pane exposed when you press the Tungsten icon in the main window of iSync.
    You did the right thing by installing the Palm Desktop software using the bundled CD-ROM that shipped with your Treo 650. But, you should have upgraded that application by applying the Palm Desktop 4.2.1 revision D, available here:
    http://www.palm.com/us/support/macintosh/macdesk421revd.html
    If you elect to upgrade your copy, just run that installer. Do not attempt to remove any existing components of the Palm Desktop. And keep in mind that though you may not choose to use it at all, its HotSync Manager and Transport Monitor components are critical to the operation of iSync.

  • ISync & Palm Treo failure

    Hi folks,
    Was a fairly happy user of iBook g4 OS 10.3.9 and Palm Treo 650 until sync'ing failed sometime last month. I had been using iSync to sync PDA contacts with Address Book, PDA calendar with iCal, and PDA Tasks with iCal as well (didn't realize that Memos sync with nothing, they are lost forever apparently). In late February I downloaded the Palm daylite savings time patch, seemingly successfully. Gotta wonder whether DST or the patch caused all this, huh? Anyway, I suffered a complete failure of my Palm Treo during a hotsync in March. It got stuck in a hotsync-reset loop. I had to do a hard reset. Of course, that wiped out everything on it. I tried to do a hotsync to reload everything, but hotsync process fails midway through. So I restored my Palm with BackupPro (I made backups way too infrequently, last one was months ago). Been reloading software (mostly medical stuff) ever since and slowly getting it to work.
    BUT, it is still crashing during hotsync unless I deactivate the iSync conduit. Specifically, the iBook and Treo sync the install files successfully, then it starts iSync stuff, successfully sync's the AddressBook-Contacts, then tries to sync the calendar-iCal stuff. It tries, it tries, it waits, then the Treo resets itself while the iBook keeps trying to reset. When I finally cancel the failed hotsync, I get this error report in the hotsync log:
    iSync Conduit starting 4/12/07 10:51:14 PM
    Setting Hello Response, type is PalmSyncTypeFast, language is 0 (BladeLanguageEnglish) 4/12/07 10:51:25 PM
    Warning: couldn't get record 338 for database DatebookDB, skipping the rest of the database 4/12/07 10:56:21 PM
    Warning: SyncPurgeDeletedRecs returned 268461072 for database DatebookDB 4/12/07 10:57:22 PM
    Warning: SyncResetSyncFlags returned 268461072 for database DatebookDB 4/12/07 10:57:22 PM
    Warning: SyncCloseDB returned 268461072 for database DatebookDB 4/12/07 10:57:22 PM
    OK iSync Conduit
    HotSync Canceled 4/12/07 10:57:22 PM
    I tried another hotsync, here's the log, this time from iSync itself:
    11:13:15 PM Connecting to Josh's Palm
    11:13:15 PM Synchronizing contacts
    11:13:15 PM Getting changes from Address Book
    11:13:16 PM contacts: 1 modified
    11:13:16 PM Getting changes from Josh's Palm
    11:13:21 PM Filtering contacts on Josh's Palm
    11:13:21 PM Completed synchronizing contacts
    11:13:22 PM Synchronizing calendars and To Do items
    11:13:23 PM Error An internal error occurred. Please try syncing again.
    11:13:23 PM Error Assertion Failed!
    11:13:23 PM Error Expression: fdoRet != fdoedatabase
    11:13:23 PM Error File: Source/SyncEngine/FDODriver.cpp
    11:13:23 PM Error Line: 411
    11:13:23 PM Error INTERNAL ERROR: unhandled error (Assertion failure: File Source/SyncEngine/FDODriver.cpp, Line 411: fdoRet != fdoedatabase).
    11:13:25 PM Synchronization complete
    Can anyone suggest what is going wrong? I have some pretty important data trapped now in iCal calendar and To-Do list while my Treo's calendar and tasks remain empty. I am using OS 10.3.9, iSync 1.5, iSync Palm conduit package 1.2 (if I'm listing that last item correctly).
    iBook g4/933 Mac OS X (10.3.9) Cingular Treo 650 with Palm Desktop 4.2.1 and latest firmware/software

    With regard to memos: when the iSync Palm Conduit is installed, the script deactivates the Memo Conduit and Memos Conduit. You can reactivate them by dragging them from the Disabled Conduits folder back into the active Conduits Folder. Both are found here:
    Macintosh HD:Library:Application Support:Palm HotSync
    The installation process does not delete them from the Palm Desktop. They remain there, but are not updated unless and until you reactivate the conduits.
    With regard to the iSync error: Warning: couldn't get record 338 for database DatebookDB, skipping the rest of the database
    That error indicates that the corrupted record resides on your Palm device, and not in iCal. To correct that problem, you should remove your device from iSync, add it back again using the Enable Palm OS Syncing… option and choose to Replace the records on your Palm device, rather than Merge items with them.

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