Can't open itunes because of quicktime error message
hi
when i try opening itunes i get a message saying it can't run because it detects an error with quicktime. it says click "help". then i get something saying, "http status-message kb/304424". it also says description requested response not available. does anyone know how i can fix this?
thank you
iTunes depends on a good QuickTime install, because it uses QT codecs for video and audio.
Does QT open OK? If not, uninstall it using Control Panel > ADd/Delete Programs. Then install the standalone version. More detail:
http://support.apple.com/kb/TS1371
Similar Messages
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Can't open iTunes anymore. Get error message
I recently got an iTouch. Also recently got a new computer. I downloaded iTunes onto new computer (Windows Vista) and it worked just fine. iTouch worked too. However, one day I went to open iTunes and it didn't open. I got an error message that said: iTunes application could not be opened. Unknown error occurred (13014). I've tried uninstalling and reinstalling several times but still get the same error message. Can anyone help me?
Hey there,
The page below might be able to help you out. Some say that by restarting your computer fixes the problem. You probably have already attempted this, but maybe try one or two more times. No harm done there. Hope this helps.
http://support.apple.com/kb/TS2380
B-rock -
I'd really like to be able to open iTunes and update my iPhone5 and iPad2 to IOS7. grr
In my case its a new computer the old one was stolen and the time machine disk did not work for a restore but did for copying the info to the new mac
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I can't open ITunes, I have an error message that says MSVCR80.dll is not found. Is anyone able to help solve this issue for me. I have tried to unistall and reinstall ITunes twice but continue to get the same error message.
A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time? -
Can't open iTunes, keeps getting this error "iTunes.exe - Unable to locate component. This application has failed to start because MSVCR80,dll was not found"
Solving MSVCR80 issue and Windows iTunes install issues.
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When trying to open ITunes, I got an error message of msvcr80.dll can not be found.
Assuming that it was an iTunes file, I reinstalled iTunes.
Trying to open again, I got an error message of an appication is trying to open a library file incorrectly.
How do I resolve this problem.
Neither my PC with Vista nor my my laptop with windows 7 will work?
ThanksHello Msvcr80.dll,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario -
I can't open Itunes on my mac. error 130001. how to fix?
I can't open Itunes on my mac. error 130001. how to fix?
Hi gingerjacker,
Welcome to the Support Communities!
Did you restart your Mac and try again? Sounds simple, but it's a good first step when troubleshooting.
If the issue persists you may need to delete iTunes from the Applications folder and download a fresh copy. This does not affect your iTunes library, which is in a different location.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Cheers,
- Judy -
Hi,
I tried to download Itunes update 11.1.4 to my windows xp desktop computer. Somehow, It was not succesful. Now , I cannot open Itunes. It gives error message of R6034-runtime error. How can I resolve it?Click here and follow the instructions.
(99025) -
I can't open itune because the file"ituned library.itl"can't read because it was created by a newer version of itune?how can i fix it
Update your iTunes version.
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I have a new Mac and I migrated mi old one to this. I can not open iTunes because a message stating "iTunes Library.itl" can not be opened because it was created in more recent version of iTunes. There is not a new version to download. How can I fix this?
Go to iTunes > about iTunes. What version are you running? If necessary, hold down the option key while starting iTunes and create a new, test library so it will start.
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How do i restore my iphone when it has been disabled and cannot be restored through itunes because of the error message that says "The iphone software update server could not be contacted
Have you jailbroken this device? This will make the iPhone not talk to the Software Update Server (that signs and accepts software updates) please refer to the following link? Error 3194, Error 17, or "This device isn't eligible for the requested build"
The iPhone will talk to the software update servers, just need to change the host files, it's a simple process, sorry if you were confused about the wording in to top? -
When I open iTunes I get an error message "MSVCR80.DLL missing". I downloaded this .dll and installed in C:\Windows|System32. I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
got notification that new Itunes version is available, once i installed it I'm no longer able to open Itunes, I get the error message, Not installed properly. Reinstall itunes. Error 7(Windows error127), I tried repairing itunes, Apple Aplication support, apple mobile device support, bonjour and I even uninstalled and reinstalled Itunes and still problem exist, any solution?
I have windows 8I got this message today too. I understand that my music is stored on my computer, however I want to be certain that if I re-install iTunes, it won't erase my library....playlists, playcounts, checked songs, etc.
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When I try to open iTunes, I get this error message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I've been able to uninstall all Apple products except iTunes as I get this error message: "The Installer has insufficent privileges to modify this file: C:\Program Files\i Tunes\Acknowledgments.rtf." I've had the iTunes on my laptop for a year and a half with no problems until now.
Any suggestions please?
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Hi, just tried to upgrade to 11.2 but now when I try to open itunes I get an error message saying "the procedure entry point ADiAdID_acquirematchslotifnecessary could not be located in the dynamic link library iAdCore.dll". Any suggestions for a non techy person?
See Troubleshooting issues with iTunes for Windows updates.
Try the repair tip in the third box first.
tt2
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