Can't open iTunes! "DrWatson Fatal Error"

hi. uhh i bought my ipod yesterday morning, its a black 30 gig ipod video. i already had iTunes and quicktime on my computer from my old ipod ( the 20 gig no color all white brick ipod ). when i tried to just plug in my new ipod to my computer and open itunes to see if i could just put my songs onto my new ipod, iTunes wouldnt even start. i uninstalled itunes and updated my ipod and then reinstalled the latest version of itunes downloaded directly off www.apple.com. still, the second i open itunes, it crashes and says DrWatson Fatal Error "Dr. Watson was unable to attach to the process. It is possible the process exited before Dr. Watson could attach to it. Windows 2000 returned error code = 87. The parameter is incorrect." i re-installed itunes and everything that had to do with my ipod including quicktime and restarted my computer and re-installed everything then restarted my computer and then tried it, praying that it would finally work. NOPE, it crashed instantaneously with the same error message. frustrated, i called apple support and spoke with a representative named Kelly. she told me to do everything that i had already done , i obeyed without question. after wasting 20 minutes of my time, we had accomplished nothing. the same error occurred and i was still mad. She later told me to follow the directions on some article under the support page of this website, i read it and followed all of the directions step by step. still. dr watson fatal error. so if anybody has any suggestions on how to fix this pain, please reply to this thread or email me at [email protected] thanks in advance.

hiya!
... good lord, i've seen that before. i call it the "Jack Gilbert special".
it's fairly rare, but there is a virus out there that produces itunes launch failures like that (sometimes without error messages, but at other times with the "itunes has ..." message), and also produces those weird Dr Watson messages.
i don't know which virus it is (nobody ever tells me which virus it is), but the free trial version of Panda antivirus has a good record against it. try googling for the Panda download site.
keep us posted.
love, b

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