Can't open iTunes - error messages

Hi,
It's impossible to open iTunes. There are 2 error messages.
Can't find the open point ?fastFree@***@@YAXPAX@Z in JavaScriptCore.dll
AND
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 127).
I deleted all Apple applications, earase program folders and reinstalled iTunes. Always impossible to open iTunes.
Same error messages.
Last 64 bits iTunes version
Windows 7 Pro 64 bits
Thanks for your help.

I am having the same problem.  Here are the multiple things I have tried (from searching through multiple ASC threads and Apple's own website):
I reinstalled iTunes over the old files. 
I completely uninstalled and reinstalled iTunes.
I completely uninstalled all of iTunes components - iTunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile, Bonjour, and Apple Application Support - individually and in that order and then reinstalled iTunes. 
I deleted and reinstalled Java. 
I deleted two different SC Info.dll files located within the Apple Computer program files.
I created a new user and tried to open it. 
Ran two different antivirus programs which are up-to-date and they didn't flag anything.
Does anyone know of another solution?!
By the way, the specfic file actally has W T F as the ***... I'm not sure if Serge didn't write those characters so that his thread wouldn't get flagged? ?fastFree@***@@YAXPAX@Z

Similar Messages

  • I can't open itunes - error message - created by earlier version of itunes

    Hi,
    My sister used my itunes to set up her new ipod nano but now when I click on the itunes icon on my laptop I get an error message that says it can't open because it was created by an earlier version of itunes. I think she upgraded itunes when she registered her ipod. Any idea how I can now get itunes to open?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Can't open itunes- error message 13014.

    I am not able to open Itunes and I am receiving error message 13014. What does that mean and how can I fix it.

    the suggestions in this thread may be helpful.
    JGG

  • I can't open iTunes - error 13014

    I recently installed a 2TB external hard drive and iPhoto Library Manager on my MacBook Pro (MacOS 10.7.3), and now get the error message: can't open iTuns (error 13014).
    Any suggestions would be appreciated. I have tried to reboot, but to no avail.
    Thank you.
    MichaelT

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
    Does iTunes launch properly now?
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
    Re: I recently updated to vista service pack 2 and I updated to itunes

  • I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

    I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Can't open file , error message 1310 & 2203

    can't open file , error message 1310 & 2203

    reproduce is easy. anytime i click to open an attachment or a pdf file.
    it won't open.  comes up with notice that adobe acrobat has stopped
    working and the program will close.  I can go to READER AND OPEN THE
    FILE BUT NOT FROM ACROBAT X PRO.   RATHER SILLY.
    ERROR MESSAGES ATTACHED
    THANKS FOR THE ASSIST
    Dan Valentine, GRI, e-PRO, MA min
    Broker-Owner
    Valentine Sales & Management
    "Building & Maintaining Rental Portfolios"
    "One-Stop-Shop: AcquireRehabLeaseManagementStrategic Disposition"
    www.ValentineTeam.com
    www.ValentinePropertyManagement.com
    www.InvestAZRentals.com
    12031 N. Cave Creek Rd.
    Phoenix, AZ 85020
    Cell-Text 602-377-0621
    Office- 602-866-0150
    Fax-602-926-8260
    [email protected]

  • TS1717 i can't open iTunes. error 1712. please help

    i can't open iTunes. error 1712. please help

    http://www.ehmac.ca/all-ios-iphone-ipad-ipod-touch-apple-tv-itunes/98949-itunes- will-not-open-1712-a.html
    This happened to me too. The secret was: it's already opened. But the application is not responding. I right-mouse clicked the icon on my dock and Force Quit it. Reopened it and done.

  • CAN'T OPEN iTunes, get message "can't open Error (-50)?

    Can't open iTunes, get error message (-50)?

    The 50 when launching iTunes can indicate a damaged Apple Application Support. So first I'd try a Repair install of your Apple Application Support.
    Restart the PC. In your Add or Remove Programs control panel, select Apple Application Support, click "Change" and then click "Repair".
    Does the repair install go through okay? If so, does itunes launch without the (-50)?

  • ITunes 7.7 - Can't open! Error message - PLEASE HELP!

    Hi, I've recently updated to iTunes 7.7 and now I can't open iTunes. I've tried reinstalling itunes, quicktime and even did a system restore, but still couldn't get iTunes to work. Btw, I'm running XP pro w/ SP3. The error message I get is this:
    And when I click the "Click Here" link, i get this:
    Please help!!

    when I tried to open quick time i got a rundll error - an exception occurred while trying to run
    In that case the QuickTime problem is likely causing the iTune problem. So we'd better try swapping out your existing QuickTime.
    Head into your Add/Remove programs. uninstall QuickTime.
    Next, we’ll manually remove any leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
    7. Restart your computer.
    Now download and save a copy of the latest standalone QuickTime installer to your hard drive. (We'll run the install from there rather than online.)
    Latest Quicktime Installers … get the one that doesn’t mention iTunes
    Switch off antivirus and antispyware applications prior to the install. Start the install by doubleclicking the QuickTimeInstaller.exe.
    If that install goes through okay, restart the PC and try launching iTunes again. Does your iTunes launch properly now?
    (If you get an error message on the QuickTime uninstall or standalone reinstall, let us know what it says. Include error message numbers if you're getting any.)

  • Can't open iTunes - Error 7

    Hello, for some reason i can't open itunes since the last update. each time it says: "The program can't start because AVFoundationCF.dll is missing from your computer." and afterwards - "iTunes was not installed correctly. please reinstall itunes. Error 7 (Windows error 126)".
    I have seen some older discussions regarding this issue, but none of them helped me.
    I tried installing Microsoft.NET frameworks 4
    I tried downloading AVFoundationCF.dll
    I tried re-installing itunes and all apple software.
    after some re-installing the error message changed to "The procedure entry point kFigFormatReaderLoaderParameter_ChapterCount could not be located in the dynamic library MediaToolbox.dll." and then the same error message.
    it just never ends... please help! (i'm using windows 7)
    Oh, and will installing an older version of itunes help? if so, where can i get it?

    hey guys... was having the same issue. i did what this site said, went to the unistall part on windows 7, right clicked on Apple Application Support, clicked Repair, and my itunes is working again! Hope this helps
    http://techlikes.com/2011/10/26/solved-itunes-error-7-avfoundationcf-dll-couldnt -be-found.html

  • Can't open iMovie - error message won't go away

    The error message reads "The movie File "Pierce Struts" cannot be found. Without this file, the movie cannot play properly."
    And then I either click Cancel or Search.
    I've tried everything and can't get this error message to stop. It won't let me open iMovie. Help.

    reproduce is easy. anytime i click to open an attachment or a pdf file.
    it won't open.  comes up with notice that adobe acrobat has stopped
    working and the program will close.  I can go to READER AND OPEN THE
    FILE BUT NOT FROM ACROBAT X PRO.   RATHER SILLY.
    ERROR MESSAGES ATTACHED
    THANKS FOR THE ASSIST
    Dan Valentine, GRI, e-PRO, MA min
    Broker-Owner
    Valentine Sales & Management
    "Building & Maintaining Rental Portfolios"
    "One-Stop-Shop: AcquireRehabLeaseManagementStrategic Disposition"
    www.ValentineTeam.com
    www.ValentinePropertyManagement.com
    www.InvestAZRentals.com
    12031 N. Cave Creek Rd.
    Phoenix, AZ 85020
    Cell-Text 602-377-0621
    Office- 602-866-0150
    Fax-602-926-8260
    [email protected]

  • I can´t open iTunes - error AVFoundationCF.dll

    I can't open iTunes on my PC. What should I do? - error AVFoundationCF.dll

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
    Does iTunes launch properly now?
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
    Re: I recently updated to vista service pack 2 and I updated to itunes

  • Can't install itunes - error message  "the folder "itunes" cannot be found

    Help. I just bought a new Iphone and can't get itunes to load. I had itunes on my computer for several years for my nano - haven't synced up in about a year. Went to open it and got the following error message
    The folder "itunes" cannot be found or created and is required. The default location for this folder is inside Mu Music folder"
    I have uninstalled everything - quicktime, apple mobile, every single file. I have rebooted, run searches to make sure there were no files at all left - did it through control panel, search etc., rebooted and downloaded it again (this make about 5 times now) and still get that same message that the folder cannot be found. Help! I just blew about $400 in the Apple store!
    Can anyone help me?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Can not open project - error message

    I have a project that is approximately 100 slides (55KB), which I saved yesterday before shutting down my machine.  When I tried to open it today, I get this error message .
    Basically it is saying that it can't open the project because:
         -The file is already open (which it's not)
         -The file is damaged, for examples it was sent as an email attach and not correctly decoded (didn't send it as an attachment)
         -The hard disk doesn't have sufficient available space (tried moving some things off my desktop to free up space, also tried putting the project on a network with available space and opening from there)
         -The system has insufficient resources, close all other applications (tried closing everything else, still didn't open)
    Has anyone ever gotten this message?  If so, is there a way to resolve it and get the project to open?  Any suggestions would be greatly appreciated so I don't have to recreate all these slides.
    Thank you,
    Amanda

    Hi there
    If at all possible you need to keep your project on the local C drive. There are a great many hazards lurking about when you decide to place the project on a network drive and make edits to it as it is on the network. Many things can go so wrong.
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Can't Install iTunes : Error Message "Installer has insufficient Privileges to modify this File" Running Windows Vista

    Hello!
    I am currently having issues installing iTunes on BOTH of my computers. One running Vista, the other, Windows 7.
    (Not the same issues)
    I used to have iTunes on my Vista (32bit), but when asked to update the software (The update prior to the newest one), I was not able to.
    I dont exactly remember the error message.
    Yesterday, I tried to install it again when I realized there was a new update.
    I am receiving an error message while trying to install the software that says :
    "The Installer has insufficient privileges to modify this file: c:\program files\ common files \ apple \ apple application support \ webkit. resources \ inspector \ images \ warnings errors.png
    I have tried almost everything I knew to do.
    Downloaded itunes setup, extracted the files and tried to install them all separately.
    Then I had issues UNinstalling Apple Support and Mobile devices!
    Tried something with the registry (not too sure what. I read it on this website)
    Tried to Force Uninstall EVERY bit of apple on the computer then try again, and to no avail.
    I am a bit discouraged, because I have been trying for so long with both computers.
    I even called applecare for help with Windows 7 computer. Spoke to one representative who forwarded me to another who could not help.
    (Windows 7 itunes WILL install, but when I plug up my phone says I am not running 64bit itunes, which I am, and to reinstall. Then I was missing the Mobile device and would not let me separately install.)
    I am a bit frustrated, and I'd appreciate all of the help I can get.
    Thank You all in advance.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

Maybe you are looking for