Can't open iTunes store after reformatting, what to do?

I just reformatted my macbook. I'm now trying to purchase a program but I keep getting an error saying iTunes can't connect to the iTunes store. I am hooked up to the internet though. Does anybody know what to do about this?

iTunes 7 will not work with the iTunes Store, and hasn't been able to for a long time. You can try iTunes 9.2.1, the last version that would run on Mac OS X 10.4:
http://support.apple.com/kb/DL1056
but it would be best to upgrade to Mac OS X 10.5 or 10.6, since it's probable that eventually the iTunes Store will no longer support iTunes 9.2.1, assuming it still does now.
Regards.

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After updating IOS 7 i can't open Itunes Store on my Iphone anymore

After updating IOS 7 i can't open Itunes Store anymore.

Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
Tried all these tricks w/o success:
- Log off and on again on iTunes account
- Change system language
- Disable all iCloud syncs
- Disable all automated downloads from app store and iTunes store
Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
Next I will try is to sync with MacBook.
Anyone solved it already pls post !

I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i ve upgraded and woun't me bypass and get songs. what do I do?

I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i<ve upgraded and woun't me bypass and get songs. what do I do?

I didn't realize I had to delete everything and sync again. WHEW! Thank you so much. That worked.

IPad 2 can't open App Store after updated to iOS 7, what should I do now?

iPad 2 can't open App Store after updated to iOS 7, what should I do now? I've been updates to iOS 7.0.4 but it still not working!

Same as you would do with any battery issue before you updated: restore the phone as NEW, not using backup at all.

Why I can't open iTunes store on my iPad?

Hi,
Can't open iTunes store / apps store on my iPad from few days
What should I do ?
Help me !!

Have you rebooted your iPad? Hold down the home and power button. After a while a screen will appear asking you to slide to power off. Don't do this. Instead keep holding the home and power buttons. The screen will go black and the machine reboot.
Let me know if that works.

I can´t open itunes stores in my ipod touch

I can´t open itunes stores in my ipod touch

Vague.
What have you tried?
What happens?
Error message?
Any info?

Hv first version of iPad , it's upgraded upto 5.0. Now I hv iPad 2. Both Hv iCloud, but my songs from old iPad r not getting shifted in my iPad 2. Can't open iTunes Store in both devices. Help.

Hi! I hv both 1st ipad& ipad2. I hv some music in my 1st iPad, that is not transferred in my new ipad2 via iCloud. Can' t open iTunes stores.

Just think of the third problem. I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now). I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.

I can't open Itunes store anymore

Hi,
At first, excuse my french !
I can't open Itunes Store.
I Updated my Iphone with the latest IOS 7 and now when I want to start Itunes I can't.
I touch the Icon but nothing happens.
Would you please help me ?
Best regards

Hello Calapachaeu,
Thank you for providing so much detail about the issue you are experiencing with the iTunes Store after upgrading to iOS 7.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the iTunes Store app, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M.

Can't open itunes store under windows 7?

can't open itunes store under windows 7

Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

Can't open iTunes Store features tab on iPad mini. Message given is: 'Your request produced an error. (newNullResponse)."

I can't open iTunes Store features tab on iPad mini. Message given is: 'Your request produced an error. (newNullResponse)."
How do I resolve this problem?

Try restarting your iPad or testing on another Wi-Fi network.
If that doesn't do it, try the troubleshooting steps in this iTunes Store doc. The same steps should help with App Store problems.
iTunes: Advanced iTunes Store troubleshooting

Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5. which is the way to solve this problem?

Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
which is the way to solve this problem?

You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?

Device: iPad 2. Problem: since iOS 7.0.2 upgrade I can't open iTunes Store. I've done hard reset to no avail. Everything else works fine! What's the safe fix?

Is anyone having trouble opening ITunes Store on IPad 2 (or other apple devices) since the latest upgrade? Mine worked for about five minutes after upgrade, and then it would not open up any longer giving me the message: "CANNOT CONNECT TO STORE"I, but I can connect to the Apps store. I synced my devices. I have latest soft wear updates on my PC and IPad. Everything worked fine before upgrade. I did a hard reset. My wifi connection was checked and rechecked. I had enough storage at the time of the upgrade. I'm not computer savvy, so please speak computer for dummies language should you be so kind to respond. Thank you in advance.

Hello LDinaz,
Thank you for the details of the issue you are experiencing with the iTunes Store on your iPad 2. For the issue you are experiencing, I recommend signing out and back into the iTunes Store on your iPad 2:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
The last step states to sign in with another account, but for the situation you described, I recommend just signing in with your same Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the issue persists after signing out and back in, I recommend following the iOS steps in the section titled "Isolate the issue: (Mac OS X, Windows, iOS)" in the following article (you can skip any steps you have already taken):
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

Can not open Itunes store

I can not open the store to purchase music. I have the updated I tunes and it still will not work. The firewall is disabled. I can not even get it to open my account. The loading bar starts out good and then just stops halfway. It does this for music search too.
This is crazy. I have cash in the account to buy music and can't even get to it. I ran the diagnostics and it came up clean.
Help Someone!!!!!!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I try to update mt Itunes to 11.1.5 and it stops and i can not open itunes store without itunes crashing.

I can not update ITunes to 11.1.5 becasue it stops when it's almost done. Then I can not open the store and Itunes crashes and it tells me to update and ITunes closes. I'm nt very happy.

Many thanks, that's perfect.
Errors occurred while installing the update. If the probalem persists choose Tools > Download Only and try installing manually.
With that one, first try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

When i open my computer this appears "c:\Programdata\AppleVerifierPolicy.dll the specific module caould not be found" i think this may be the reason why i can not open itunes store

when i open my computer this appears "c:\Programdata\AppleVerifierPolicy.dll the specific module caould not be found" i think this may be the reason why i can not open itunes store

With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Restart the programme all should be well
In case that your OS is (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "SQLite3.dll"
3. Now paste it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Restart the programme, it should not display that message, it should be clear.
Good Luck

Can't open iTunes store after reformatting, what to do?

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