Can't open iTunes Store features tab on iPad mini. Message given is: 'Your request produced an error. (newNullResponse)."

I can't open iTunes Store features tab on iPad mini. Message given is: 'Your request produced an error. (newNullResponse)." 
How do I resolve this problem?

Try restarting your iPad or testing on another Wi-Fi network.
If that doesn't do it, try the troubleshooting steps in this iTunes Store doc. The same steps should help with App Store problems.
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

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    iTunes stores the music in a library..
    http://support.apple.com/kb/HT1660
    Accessing files in libraries especially covered by digital rights is something Apple specialises in making obscure.
    http://osxdaily.com/2013/02/16/itunes-library-location/

  • On App Store, it states "ERROR Your request produced a error [newNullResponse]. RESPOND ASAP!!!!!

    So I restored my Ipod Touch and when I go to the App Store The catergories section and the Top 25 category says "ERROR Your request produced a error [newNullResponse]". I don't know what to do in order to solve this. I can still download Apps by searching or by going in the Featured section. But my OCD makes me want to figure out a solution. Please fellow Applers, help me solve this. RESPOND ASAP.
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    Zach Strum
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    P.O BOX 567 WestChancer St.

    Try restarting your iPad or testing on another Wi-Fi network.
    If that doesn't do it, try the troubleshooting steps in this iTunes Store doc. The same steps should help with App Store problems.
    iTunes: Advanced iTunes Store troubleshooting

  • HT1933 I follow these steps but it redirects to me to itunes and says "Your request produced an error [newNullResponse] please help an expensive app was purchased and wasnt supposed too!

    I follow these steps but it redirects to me to itunes and says "Your request produced an error [newNullResponse] please help an expensive app was purchased and wasnt supposed too! I really need help asap

    Use this Link to Contact iTunes Customer Service and request assistance...
    Apple  Support  iTunes Store  Contact Us

  • After updating IOS 7 i can't open Itunes Store on my Iphone anymore

    After updating IOS 7 i can't open Itunes Store anymore.

    Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
    Tried all these tricks w/o success:
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    - Change system language
    - Disable all iCloud syncs
    - Disable all automated downloads from app store and iTunes store
    Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
    Next I will try is to sync with MacBook.
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  • I can´t open itunes stores in my ipod touch

    I can´t open itunes stores in my ipod touch

    Vague.
    What have you tried?
    What happens?
    Error message?
    Any info?

  • I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i ve upgraded and woun't me bypass and get songs. what do I do?

    I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i<ve upgraded and woun't me bypass and get songs. what do I do?

    I didn't realize I had to delete everything and sync again.  WHEW!  Thank you so much.  That worked.

  • Hv first version of iPad , it's upgraded upto 5.0. Now I hv iPad 2. Both Hv iCloud, but my songs from old iPad r not getting shifted in my iPad 2. Can't open iTunes Store in both devices. Help.

    Hi! I hv both 1st ipad&amp; ipad2. I hv some music in my 1st iPad, that is not transferred in my new ipad2 via iCloud. Can' t open iTunes stores.

    Just think of the third problem.  I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now).  I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.

  • I can't open Itunes store anymore

    Hi,
    At first, excuse my french !
    I can't open Itunes Store.
    I Updated my Iphone with the latest IOS 7 and now when I want to start Itunes I can't.
    I touch the Icon but nothing happens.
    Would you please help me ?
    Best regards

    Hello Calapachaeu,
    Thank you for providing so much detail about the issue you are experiencing with the iTunes Store after upgrading to iOS 7.
    The first thing I recommend is quitting and relaunching the applications on your iPhone:
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    You can find the full article here:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If you are still seeing the same issue after quitting and relaunching the iTunes Store app, I recommend restarting your phone and then resetting if it's still not working:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    You can find the full article here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Can't open itunes store under windows 7?

    can't open itunes store under windows 7

    Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

  • Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5. which is the way to solve this problem?

    Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
    which is the way to solve this problem?

    You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?

  • Why I can't open iTunes store on my  iPad?

    Hi,
    Can't open iTunes store / apps store on my iPad from few days
    What should I do ?
    Help me !!

    Have you rebooted your iPad? Hold down the home and power button. After a while a screen will appear asking you to slide to power off. Don't do this. Instead keep holding the home and power buttons. The screen will go black and the machine reboot.
    Let me know if that works.

  • I can't open iTunes on my pc in windows. I keep getting a Problem event: BEX error.

    can't open iTunes on my pc in windows. I keep getting a Problem event: BEX error.  How can i fix this?  need very detailed step by step instructions on how to fix. thx

    Check out this discussion link:
    https://discussions.apple.com/thread/2777410?threadID=2777410&tstart=15

  • Can't open iTunes. When I attempt, the following message appears: You are attempting to add a new iTunes U collection but iTunes U is disabled. Would you like to enable iTunes U?

    I Can't open iTunes. When I attempt, the following message appears: You are attempting to add a new iTunes U collection but iTunes U is disabled. Would you like to enable iTunes U?  If I click either yes or no, the same box just reopens.  As far as I know, I have not done anything with iTunes U.  The software is up to date and I have also reinstalled itunes.  Any ideas?

    Since this problem, I was able to reinstall again and reboot, and then 'stop' while the library was being opened (that was another window that I could not close, that would come up before the error message, this time I chose to stop it).  Now only music I have purchased appears, none of my other >1,000 albums I manually added via my CD collection.  About 10% are in different music folders (I don't know why they aren't in the same one), but the other 90% are missing.  Any ideas??

  • I can't open my tooncamera app in my iPad mini. I already deleted and dowloaded it again. What should I do?

    I can't open my tooncamera app in my iPad mini. I already deleted and dowloaded it again. What should I do?

    Hello Neigilray,
    It sounds like you have removed and re downloaded it from the App Store, but when you tap the app icon it still will not launch. If you haven't already, I would delete the app just 1 more time then restart the iPad Mini:
    Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
    After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/ht1430
    Then install the app again and re test it. if the issue persists, I would next back up your phone to your iTunes library and restore it then test it out again:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

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