Can't open iTunes without inserting iPhone
My icon for iTunes does not show up properly, and when I click on it a message shows up that says, "This action is only valid for products that are currently installed." The only way I can open iTunes is to plug in my iPhone and let it open automatically. Is there anything I can do to fix this problem?
Thanks!!
Hi, kjett1.
I would start with closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included a screenshot on how to process an application close. Test the results after processing these steps.
iOS: Force an app to close
I would also recommend making sure restrictions are not enabled.
iOS: Understanding Restrictions (Parental Controls)
http://support.apple.com/kb/HT4213
If you are unable to connect to the App Store but the application launches, see the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Jason H.
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