Can't Open JPGs Sent as Attachment​s

I am using the Verizon webmail for e-mail.  I can download attachments in e-mails, such as zip files.  If the attachment is a JPG, however, the download starts but does not finish.  I get a few kB of the JPG, but then the kB/sec meter trails down to 0.  It does this whether I use Internet Explorer or Chrome, and I reset both of my browsers to defaults this morning.
Right now, I have to forward e-mails with JPG attachments to my free yahoo account.  It is very annoying to need a free e-mail service to see JPG attachments, because the e-mail service I pay for has a problem.
Does anyone know how to fix this problem?

This is not normal!! Can you please try with a soft reset of your device...pull the battary out for 30sec.
tanzim                                                                                  
If your query is resolved then please click on “Accept as Solution”
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