Can't open links in Firefox

Links no longer open in Thunderbird. I click on link and address shows in bottom of window but nothing happens. Using Chrome browser. Problem occurred just a few days ago. No changes made and everything worked fine until a few days ago.

Hi!
Please explain what you are trying to do. Is your question with browsing with Firefox or clicking on links in Thunderbird and wanting them to open with Firefox instead of Chrome? Please elaborate on your issue.
Thanks!

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[Solved] Thunderbird can't open link in Firefox after update

Today there were updates for Thunderbird and Firefox (and a few other). After that Thunderbird can't open links with Firefox. If I click on a link nothing happen. I started Thunderbird from terminal, and when I clicked on a link I got this message:
** (thunderbird-bin:6130): WARNING **: Could not launch default application for URI: Failed to execute child process "/usr/lib/firefox-7.0/firefox" (No such file or directory)
I checked /usr/lib and the folder for Firefox was directly under it, no folder "firefox-version" in between. I guess one must change the path somewhere for Thunderbird to find Firefox. Where to change that? I have looked both in the menus in Thunderbird, and in the Thunderbird folders in my home and in /usr/lib, but I don't see the path to Firefox anywhere.
Last edited by Lennie (2011-11-10 08:51:39)

Lennie wrote:I checked /usr/lib and the folder for Firefox was directly under it, no folder "firefox-version" in between.
That's right: http://mailman.archlinux.org/pipermail/ … 22051.html
Unfortunately I have no idea what needs fixing. Have you tried to reboot?

I can't open links in firefox. I must drag them to the tool bar or right click and open in a new page

I am running Vista and installed a new version of firefox yesterday plus I messed around with trying to block some obnoxious advertising pop up windows. Now I can't open links and must drag them to the browser bar or right click and "open in a new window". How do I fix this? I tried to restart Firefox but it didn't help. thanks!

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to open a new window and see if that window works.
You can check for problems with the localstore.rdf file.
*http://kb.mozillazine.org/Corrupt_localstore.rdf

Can't open links in Firefox by clicking URL in Thunderbird

This has started happening since the last Firefox upgrade (to 14.0.1). It affects two machines - one running Windows 7, the other XP. The symptoms are identical.
Firefox is the default browser on both machines. I'm using only a default profile on each machine. I've checked that there are no stray "no-remote" switches in the command line or environment variables and I've tried deleting "parent.lock". The fact that it has happened to two separate installations, as a result of the upgrade, and the fact that all other functions of Firefox work as expected, makes me doubt that it's a profile corruption. I have also tried opening Firefox in Safe Mode but the behaviour is the same.
Here's what happened/happens:
Previously, if I had opened Firefox in the normal way from the start menu and then clicked on a link in an email in Thunderbird, the link would open in a new tab in the running copy of Firefox. I could do this with multiple links, each opening a new tab.
Now, if I do this I get the "Firefox is already running" error box.
If I close Firefox the click on a link in an email in Thunderbird, it will start Firefox as expected, and open the link. But if I then click on a second link, I get the error message.
If I click on URLs in other applications (for instance Pidgin instant messenger), the links open in new tabs in the running Firefox in the usual way, so the problem seems to be specific to links opened in Thunderbird.
As an experiment, I rolled my FF installation back to 13.0.1 on the XP machines. Everything then worked as before, and as expected, so this is clearly to do with the upgrade.

Hi tlaclair, when I click that link, here is what I see (observed using the Fiddler2 program, which intercepts web traffic between your browser and websites):
(1) The server at link.p0.com sets 1 cookie and redirects to http://t.mookie1.com/t/v1/event?migClientId=181&migAction=email-click&migSource=mig&migDest=http%3a%2f%2forder.dominos.com
(2) Firefox follows the redirect and the server at t.mookie1.com sets 3 cookies and redirects to http://order.dominos.com
(3) Firefox follows the redirect and the server at order.dominos.com redirects to a secure session ([https://order.dominos.com/])
These kinds of redirects are completely standard; if you set Firefox to warn you about redirects, then a bar usually appear below the address where you can click an Allow button to continue. You can check whether you have this feature turned on here:
orange Firefox button ''or'' classic Tools menu > Options > Advanced > General
If Firefox isn't blocking the redirect, it's possible that one of your add-ons is doing it. A standard diagnostic for interference by add-ons is to try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
Help > Restart with Add-ons Disabled
In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."
If the link works correctly, this points to one of your add-ons or custom settings as the problem.
Any change?

Can't open links in Firefox or Safari

In the past few months, I have lost the ability to click on some links in Safari and Firefox--all I get is a blank page. Today I tried Internet Explorer and had no problem. My older Mac has no problem with Safari or Firefox, but the Macbook (10.6.8) gives me a black or white blank page. Worked with the good people at Apple for over two hours yesterday to no avail--really don't want to do a clean system install. Any ideas?

I am also having the issue where I cannot click on many links (primarily in facebook, but other sites as well). The problem only occurs sometimes, but basically I'm having to click a link upwards of 5 times before it'll actually go, if it goes at all. I like safari because of the trackpad gestures, but I'm typically a chrome user. Any idea why I'm having such difficulty clicking links in safari? Is this a recognized issue somewhere that someone else has come across?

Can't open links in Skype, WLM nor saved HTML (Firefox won't respond)

"I can't open links in Skype chat windows when having a Firefox session running in the background, it just flashes the window borders. If i close Firefox and leftclick on the links Firefox automatically opens the link but not while having a session running in the background. Strange thing while having clicked the link and started a new Firefox session it opens the tabs as usual while clicking the links the next few times but closing Firefox again and restarting it and then click on links in Skype window, it doesn't respond. I have to bring the context menu and then choose copy adress."
I see there is no answer for the problem that guy have had and I have the same problem - links from skype and from windows live mail won't open and there's more - FF doesn't open html files that are saved to pc, even thou I just saved em, but when I click on em happens nothing and when I rightclick and choose open with FF happens nothing.
It worked for couple of weeks with no problem and suddenly today links just make skype flash exactly as in christianhbergs description and in windows live mail they are becoming purple but firefox doesn't react.
as soon as I make IE as my default - links are working, but not with firefox.
So I assume the problem is in firefox (not in skype or WLM nor in Win8)
(running Win8 and FF25.0)
And none of the solutions you gave us in https://support.mozilla.org/en-US/questions/961242#answer-497345 work.

Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you!
Curtis

Today I think firefox automatically installed a new version and after that it said my adobe flash was old so I had to update that. Now I can't open links in a new window.

Today I think firefox automatically installed a new version and after that it said my adobe flash was old so I had to update that. Now I can't open links in a new window.

Firefox doesn't install new versions of plugins, but Flash may update itself automatically. 
You are still one version behind on Flash, current is Flash 10.1 r85 
If the Flash player didn't update properly then you need to download the full version and run the installer as Administrator (right-click: Run as ...)
Flash Global Notifications Settings Panel: 
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.html
You are more versions behind on Java updates with having Java 6 U11, current is 6 U22.
*Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

How to enable private mode from commandline, with an URL. I am a software dev and I wish to have my application open links in Firefox. Using ShellExecute(), i c

How to enable private mode from commandline, with an URL.
I am a software dev and I wish to have my application open links in Firefox.
Using ShellExecute(), i can do with with commandlines like:
firefox.exe http://support.mozilla.org
But I also want the option to open the link in private mode.
I am able to start firefox in private mode by doing this:
firefox.exe -private
However, if I add a link to the command line
firefox.exe -private http://support.mozilla.org
I get strange results.
If firefox is not running, it launches 2 copies of the application.
One that opens in private mode and the other opens in normal mode and goes to the URL specified.
If firefox is already running, it just opens the URL in a new tab.
No private mode instance is launched.
Am I using the command-line syntax incorrectly?

It will never work if Firefox is already running as Firefox will use the already opened Firefox instance. 
In that case only using a separate profile will work.
You can try to specify the -url switch as well.
*firefox.exe -private -url http://support.mozilla.org
You can also look at the -new-tab switch.
*firefox.exe -private -new-tab http://support.mozilla.org
*https://developer.mozilla.org/en/Command_Line_Options

Can't open links/drop screens.

There are a number of sites that I can't open links, or drop screens on. Bodybuilding.com, and watchseries.it are two examples. BB.com I tried to sign up for a competition, and it did not register the submit button at all. Watchseries I tried to click show all links, and it wouldn't. It will however allow me to click other links. I tried removing Firefox, and reinstalling it to no avail.

Hi JZeroX ,
Sorry to bother you after your Firefox problem has been resolved, but I am wondering if you would be able to help us.
Could you first of all search on the computer for all copies of the following files.
# nptnt2.dll
# libinject2.dll,
# libredir2.dll
The first file does appear to have been on your computer. Possibly you will also have the other two.
Search Tips
* These instructions may help http://kb.mozillazine.org/Show_hidden_files_and_folders
* Also note Windows often hides the last part of at least some file names you may need to set Windows to show the full file name. The part of the file name after the last dot is often referred to as the file extension. See http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7
''guigs2'' from the Firefox HelpDesk will probably be following up on this post, but being paid staff is only available in working hours.
For now please try to find the files but do not take any other action, as you appear to have the file disabled, and we an not be certain yet that it is a bad copy.
Perhaps you could post back to say whether you are able to search for these files and whether or not you have found them.
Thanks in advance, John
'''Background Information'''
You seem to have a file installed that apparently is malware and Firefox engineers are trying to get hold of a copy of the file. They can study it to confirm it is bad,then pass the information on to the sites that detect malware.
Briefly you kindly provided troubleshooting information you posted this question
* https://support.mozilla.org/en-US/questions/1005843
* The information may be viewed using the link labelled ''More System Details'' at the top right of the question.
* That includes shown as a Modified Preference '''dom.ipc.plugins.enabled.nptnt2.dll:''' ''False''
We are very interested in the file ''nptn2.dll'' some of those are apparently bad files that cause problems.
There is more information in a contributors thread started by staff member Cheng Wang.
* ''Higher crash rates in 30? '' [/forums/contributors/710406]

How can I open Pandora via Firefox?

OS 10.5.8, Firefox 3.6.13. Always opened Pandora Radio via Firefox until last week, when it opens to a page that says, "Oh man. Our servers must be down or something." I am able to open Pandora via Safari. How can I open Pandora via Firefox?

The more usual method may be to leave a Firefox window open and use tabbed browsing, rather than leaving just the History Library running whilst Firfox is otherwise not in use.
* see http://kb.mozillazine.org/Moving_your_profile_folder#Create_a_new_profile_and_migrate_your_old_data -- ^-- clickable link -- (blue) --
Also maybe you may consider working from Bookmarks rather than history, and note that Firefox may be set to start with the previous tabs reopening
*[[How do I use bookmarks?]] (that is low in the search order for some reason)
*[[session restore]]

Can't open links in pdf file 9.3.2

I have installed Reader 9.3.2 and all of the sudden I can't open links within a pdf file. I get a block message and it doesn't give me the option to choose Allow. When I go to Edit > Preferences > Trust Manager > Settings everything is grayed out. I had to revert back to 9.3.1 for it to work again. Does anyone know the fix for this. Our 9.3.2 install was streamlined into a 9.3.0 msi package and then installed through a GPO.

same problem here.. but I figured it out.. Believe it or not, if you just wait 5-10min it will come up. I also "End-Task" on some exe that start or had "3D"in the name and after that adobe would come up fast when opening pdf's. Think you need to disable some of the internet related items under preferences.

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

I have a big crossbar mark over my FF4 icon after I've installed and replaced FF3. When I try to open the software, I get "You can't open the application "Firefox" because it is not supported on this architecture." What's up with that?

I have a big crossbar mark over my FF4 icon after I've installed and replaced FF3. When I try to open the software, I get "You can't open the application "Firefox" because it is not supported on this architecture." What's up with that?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Can't open the application "Firefox.app" because it is not supported by this architecture. I'm using mac os 10.5.8

Been using Firefox (many years) version 3.16.. Received invitation to download Firefox version 4 for Mac this morning and did so (regretably losing 3.16 version) because now the new version 4 won't open. I just keep getting the error message "You can't open the application "Firefox.app" because it is not supported by this architecture." I'm using the latest Mac OS 10.5.8. The processor is 1.8 GHz Power PC G5.
I trashed the first download and downloaded a 2nd Firefox version 4 and had the same results.

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

Message: You can't open the application Firefox because it may be damaged or incomplete

I've been using Firefox for a long time. Today I decided to change the settings to delete my history when I closed the window. Now when I try to open up Firefox I get a continuous pinwheel. I deleted Firefox from my computer and reinstalled, but it still won't work. There's now a grey icon titled Firefox with a square and a circle and line through it. When I try to delete this icon, it won't let me, saying Firefox is still running. When I try to open the icon, I get the following message: "You can't open this application Firefox because it may be damaged or incomplete."
Any suggestions on what to do?

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 27: http://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Can't open links in Firefox

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