Can't open mail it says connection to server failed
Why is it that I can't get mail from my iPad it always says that connection to server failed and all I have for mailboxes is inbox and VIP and my inbox has 27 messages wich I can't read or delete because no connection to server always pops up? Help!!!
Try deleting and reinstalling your Mail account.
Similar Messages
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can't check my mail on the phone. Connection to server failed.Need to make sure correct password is there. I've changed passwords??????
Hello catrongeorgia13,
Thank you for the details of the issue you are experiencing with your email account on your iPhone. I recommend the following article to troubleshoot this issue:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have to verify my iCloud email but every time I choose 'check mail' it says Connection to server failed cannot check mail. I have a iPhone 5c
Hi Calinalina,
Thanks for visiting Apple Support Communities.
You can use the steps in this article to troubleshoot iCloud mail on your iPhone:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
All the best,
Jeremy -
New 5s keeps saying "connection to server failed " and won't restore - ideas how to fix? Thx
New 5s keeps saying "connection to server failed " and won't restore - ideas how to fix?
Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
Cheers, Tom -
Why does iPad and 4s iPhone say connection to server failed. I have been getting mail until this started popping up going to beat with sledgehammer
Hi -I was having the above problems on both my ipad and iphone, and I trawled the internet for hours and hours trying to find a solution to this.....tried resetting both devices,signing back in to the mail app, and did a full reset of both iphone and ipad., I removed the email account from both devices too.. I knew that the problem occurred after receiving an email- as it happened whilst opening the email- you might not have realised that's what it was at the time?.... I tried deleting the email from both phone and ipad, and hotmail was working fine on a webpage,it was JUST the mail app that was giving the error messages..... I was receiving the above message and ' cannot send mail- an error occurred while sending this message' and ' cannot get mail- the connection to the server has failed' then I suddenly realised that even though I had deleted the mail from both ipad and iphone the message was still in trash, so I emptied trash and made sure the mail was completely removed from my hotmail account ANYWHERE and then the problem disappeared.....I think an email I received was maybe corrupt- I hope this at least helps someone and saves you the hassle it caused me!
Good luck!! -
I am unable to receive or send email from my IPAD. The error message says "Connection to server failed". Help!! geandreamer44
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
If nothing above helped, restart your router.
No data is lost due to a reset. -
I'm new to iPad. Somehow my system says "connection to server failed. How do I fix this. Thanks
Try this:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
I can't get email on my iPad or iPhone says connection to server failed
My iPad and iPhone can't get mail, it says can't connect to server
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Has any one experienced not being able to send mail and only receiving some? I get the message " can not get mail. No connection to the server! " Yet I get some mail but can not send out any. My iPad is only 1 month old! It worked perfectly for about 10 days.
Thx
AgnesHey agnesfromcopenhagen k,
Thanks for the question. I understand you are experiencing issues with Mail on your iPad. The following resource provides some troubleshooting steps. What kind of account are you using? Some internet providers require that you be connected to your home Wi-Fi (or for work accounts, inside your corporate Wi-Fi/firewall). Also, some email accounts require two-step authentication. For more information, see this resource:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks,
Matt M. -
when i try to get into my email on my iphone5 i et a window that says connection to sever failed. have nt had this problem since i d/l ios7. anyone have any ideas how to correct this problem
Go into Settings>Mail, Contacts, Calendars>your account>Outgoing mail ServerSMTP>Primary Server then turn Server ON and fill in both User Name +Passwordunder Outgoing Mail Server.
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Email app says connection to server failed
Email app says connection to server failed
I had the same message. and remembered I had changed my yahoo password. Try going into settings/mail/password and make sure you have the most current password in there...
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I cannot get emails on Ipod - says connection to server failed
My I pod says I cannot get email messages as "connection to server failed" what do I do
What email provider?
Yahoo?
Does Safari work?
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
iOS: Unable to send or receive email -
TS3899 Is there a reason for Yahoo mail to keep saying connection to server failed
Is there a reason why my Ipad keeps saying the connection to the server failed using my mail app but
i can gain entry to my account using Google then Yahoo mail.Other than yahoo being a general pain in the behind?
It's been buggy at best for quite a while now. I have noticed that it doesn't like some connections, for example my mail simply will not download if I'm on certain AT&T hotspots via the mail app, but works just fine if I access it via safari.
I also had periods of time just this AM when my PC wouldn't even access my mail. IMHO, Yahoo has upgraded their mail to nice pretty barely function.
If it persists too long you can try to uninstall/reinstall your mail account in the mail app (Under settings, mail, contacts and calendar). Or it may simply be your connection or hotspot and it will resolve once you use a different connection.
I believe yahoo mail also has an app but I have no experience with how well it may/may not work -
HT1694 my phone is saying connection to server failed?
help
Hotmail is having issues syncing mail to mobile devices at this point in time. Check for updates here: https://status.live.com/detail/outlook
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When sending emails it says connection to server lost can anyone help
I have an iPad which is not sending emails, it says connection to server failed, anyone got a clue please
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.htmlhttp://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.htmlhttp://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom
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