Can't open mail on my ipad.
I use mail on my mac. Have synced to my ipad. Can't open mail on my ipad. Can someone tell me what I am doing wrong?
Hi joyce940,
Welcome to the Support Communities! The articles below will help you troubleshoot the issue you are having with the Mail app on your iPad.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
- Judy
Similar Messages
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I can't open mail, all I get is a white page with the 5 icons at the top right, the flag, folder etc. then the white pages disappears. I have rebooted, reset my iPad, still can't get mail to open. HELP anyone....tnx
Hello tomzmem,
Welcome to the Apple Support Communities!
This situation does sound very frustrating. I know that you have tried some great troubleshooting steps already and the issue remains unresolved. Have you forced the Mail application to close and then opened it back fresh? If not, this is the next troubleshooting step I would suggest. Please let me know if the issue remains unresolved.
Force an app to close in iOS - Apple Support
Have a great day,
Joe -
My folders that my message rules on iCloud divert emails to don't update when I open Mail on my iPad or iPhone. Only the inbox does. I have to click on each folder individually for it to update. A real pain as I have about 30 folders. Is there a way around this ? The folders update on my mac fine when i check mail without having to select each one of them. Can the iPad and iPhone do the same thing?
My Mac has 4 mail accounts coming into it, but you are correct, one of them is a POP account, (and unfortunately it is the main @ account, and is the one associated with my apple id, since we've had it for years). I couldn't figure out how to replace this with the Imap version, short of deleting that account entirely.
Is this what I have to do?
Thanks for your help! -
I can't open attachments on my iPad 2t and I can't open jpgs, PDFs, docs. or movie files now.
Obviously, you are talking about the mail app, so force close the mail app and reset your iPad. If that fails, reset all settings.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
When you reset all settings, you will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings. -
I can't open safari in my ipad 2, can someone please help me?
I can't open safari in my ipad 2, can someone please help me how to solve this problem?
If you have iOS6: Double click your home button. The app icons will line up on the bottom of the screen. Scroll sideways if needed to see the mail app. Hold your finger down on it until they all start to wiggle. Tap on the red circle to close the app. Single tap the home button to exit the mode.
If you have iOS7, double click your home button. You'll see the app icons and a preview window for the app. Scroll sideways if needed to access the mail app. Flick the preview window up and off the screen. Single tap the home button or tap on the home page preview to exit the mode
See if Safari will open after that. -
HELP! Can't open mail settings!
Can't open mail or mail settings....just goes to Home Screen!
Try giving your iPad a reset. HOld down the sleep and home keys until you see the silver apple. Let it reboot and try again.
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For my Mac Pro, after I downloaded the new Mavericks OS, I downloaded the new pages. However, I still can't open iCloud pages from iPad. Says that I need a new version of Pages on my Mac.
Please help.It appears that you are launching the old version, probably using an icon in your Dock. That icon is an alias & is not updated. You will need to go to your Applications folder & find the new Pages 5 icon & double-click it. Once it is launched, you can right-click on the icon & choose Options > keep in Dock from the contextual menu.
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-The application Mail quit unexpectedly. Mac OS X and other applications are not affected. Click Relaunch to launch the application again. Click Report to see more details or send a report to Apple.
The above error message appears after I attempt to open the Mail application. Recently the Mail icon was a question mark, however it was found but still clicking on it I can not open Mail. After attempting to click Relaunch twice in a row, during a third time the follow error message appears:
-Do you want to resent application settings for Mail? The application quit unexpectedly after itwas relaunched. Resetting the application settings may fix the problem. You will be givethe opportunity to restore your original settings when you quit the applications.
When I click Reset and Relaunch I am brought back the error mentioned I previously encountered first, ergo the whole problem beings again, and the same thing happens again when I click Relaunch.
When I click Ignore or Do Not Relaunch the application quits, of course. When I click Report the application sends a 'report' page.
Somebody please help me get my mail working again. Thank you.Really? Nobody has any idea?
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I can't open mail on Hotmail from Firefox. I can from Safari. I can open the Hotmail account page and it is complete w/ my new messages, but when I go to open them I get this messeage..."Please refresh your browser window. When you access your Windows Live Hotmail account from more than one computer, we ask you to sign in again to help keep your account private and secure. " when I sign in again there is no change. in English
== URL of affected sites ==
http://http://sn135w.snt135.mail.live.com/default.aspx?n=2087215863
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies -
On 10.4.11 iMac Mac Mail I get this message: "Mail cannot update your mailboxes because your home directory is full. You must free up space in your home folder before using Mail. Delete unneeded documents or move documents to another volume." I can't open mail to do this. I have reinstalled software but no effect. How do I get into Mail to delete?
Found this on the "more like this" Worked like a charm!
With the Mail.app quit and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Go to Home > Library > Mail > Envelope Index. Move the Envelope Index file to the Desktop.
Launch Mail and you will be prompted to import mailboxes. Select OK and allow the import process to complete.
After confirming all mailboxes were successfully imported and available, you can delete the copy of the Mail folder and old Envelope Index file from the Desktop and this should resolve the problem. -
I just installed the latest software update and now I can't open Mail 4.5. This is a Mini 2,1 using OSX 10.6.8.
Try re-installing the big 10.6.8 Combo...
http://support.apple.com/kb/DL1399
Repair Permissions afterwords, reboot. -
Can any one please advise how to fix this problem when i open preferances and go to mail so i can change passwords and so on this is what i get (You can’t open Mail, Contacts & Calendars preferences because it doesn’t work on an Intel-based Mac.) i have to access this to be able to change my emails any help would be appricated thanks.
OS X Mavericks installed?
Backup and Reinstall OS X.
Reinstall Mavericks
http://support.apple.com/kb/PH13871 -
Can't open mail "icon" in control panel office 2013 windows 8.1 (fully patched)
I can't open mail "icon" in control panel office 2013 Home and business & windows 8.1 (fully patched), nothing happens just a short slowdown then this error.
Have **replicated** the error on **three different PC's** including 2 x fresh install VM's using 2 x different install CD's
I have also deleted the mail profile and try again and try to repair office. Have also tried Try to run the command "Control mlcfg32.cpl" and "Control
mlcfg64.cpl" this does nothing
win 8.1 64bit office 32 bit (have tried both 32 and 64)
This is the event log error
Faulting application name: rundll32.exe, version: 6.3.9600.16384, time stamp: 0x52158827
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3e015
Exception code: 0xc06d007e
Fault offset: 0x00012eec
Faulting process id: 0xc6c
Faulting application start time: 0x01cf3de09eb3ddf7
Faulting application path: C:\Windows\SysWOW64\rundll32.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: e0176a9d-a9d3-11e3-8250-00155d003a04
Faulting package full name:
Faulting package-relative application ID:
Thanks in advanceHi,
I check this issue in my environment, but cannot repro this issue.
Please check the following path to click the right cpl file:
C:\Program Files (x86)\Microsoft Office\Office15\MLCFG32.CPL
If that works, you need check this registry path to see if it points a right path to the .cpl file:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Control Panel\Cpls
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Alex Zhao
TechNet Community Support -
Can't open mail after installing update with 10.6.8 says my mail is out of date
Please help - new to Macs and I installed automatic update of 10.6.8 - 4 days ago and now I can't open up mail - it says "You can't use this version of Mail with this version of Mac OS X. You tried to open Mail version 4.5 (1084/1085) in Applications/ Mail.
So I went to Applications, says this message again. So I used my discs that came with the computer adn installed again Applications - no luck.
I had luckily backed up 2 days before this update - so went to Time Machine - did restore - now good still - can't open mail. CLick on Iconand get same messgae .
Please help. Thank yourainbowmum wrote:
Thank you for the very clear basic instructions—helpful for a newbie.…Also my first screen shot !! I see that it does not have .App next to it
Most likely because you have Finder's preferences->Advanced->Show all filename extensions unchecked. Check it, log out, and back in and all the apps should display the .app extension.
Now, back to your problem. If you installed the Security Update 2012-004, it failed to update Mail to 4.6; thus, your problem. Manually DL it from http://support.apple.com/kb/DL1586 and reinstall it. -
I updated my Mac to Mavericks and after that, I can't open the Mail, Contacts and Calendar preferences.
Every time I try, I get the following message:
"You can’t open Mail, Contacts & Calendars preferences because it doesn’t work on an Intel-based Mac."
I tried this workaround from the Mountain Lion thread (https://discussions.apple.com/message/21303574#21303574) but it didn't worked.
Further I deleted all files in the Library Preferences folder, but it didn't helped also.
Can anyone help me please?Hi Michael,
I had the same problem. And I found a fix.
I noticed that on a different system running Mavericks without any problems, the preference pane isn't called 'Mail, Contacts & Calendars' anymore, it's now called 'Internet accounts'. The fact that it's still called by the old name on your system, means it somehow wasn't replaced while updating to Mavericks.
So the cure is pretty easy:
On a different Mavericks system, go to /System/Library/PreferencePanes/ and copy the file InternetAccounts.prefPane. Take it to the system you're trying to fix, and paste the prefPane file in the same directory. Reboot, and it should all work fine. At least it did in my case.
Cheers
Niels
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