Can't open Mail or Finder windows after 10.10.2 update
I have just updated to 10.10.2, and now cannot open any Finder windows, or the main Mail window. I have tried restarting the Mac, but no joy. What steps can I take to rectify this issue?
Thanks,
Nick
1. From the application's menu bar, select
Window ▹ Zoom
Some applications don't have this menu command.
2. If an external display is connected and turned off, either turn it on or disconnect it.
3. Open Mission Control. Close all desktops except Desktop 1 by positioning the cursor over each one and then clicking the X button in the top left corner. In Desktop 1, move the missing window, if need be, so that it won't be hidden behind the Dock.
4. Open the Displays pane in System Preferences. If there is an Arrangement tab, select it and then uncheck the box marked
Mirror Displays
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Can't open any Office 2011 apps after 10.8.4 update
Hello there,
I used Office 2011 (word specifically) just two days ago. Today, all of my Microsoft Office apps are producing an error message upon trying to open. I have attached the error report below.
I do have time machine backups, however, when holding the Command key and R upon restart, nothing happens. I recently got a new external hard drive and I can see the backups are on their, but cannot restore to 10.8.3 because I can't seem to get the restore menu to come up. I also tried to reboot in safe mode to see if the apps would open and the answer is NO. I get the same error message. I went to Microsoft and noted they had an update to install, I downloaded it, however when it goes through it's validation it says cannot install this update because there is no version of this software found. Quite clearly it's on there.
Here is my error report
Process: Microsoft Word [350]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.2 (14.3.2)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [138]
User ID: 501
Date/Time: 2013-07-19 21:49:59.668 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 136731 sec
Crashes Since Last Report: 68
Per-App Interval Since Last Report: 249 sec
Per-App Crashes Since Last Report: 26
Anonymous UUID: 941DA814-61AF-9810-7251-79FF82ABBDBC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
VM_ALLOCATE 0000000000001000-00000000000a3000 [ 648K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.mcp 0x022c3c45 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 313
1 com.microsoft.mcp 0x022c3b46 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 58
2 com.microsoft.mcp 0x022c3990 McpGetLayerState + 706
3 com.microsoft.mcp 0x022c3788 McpGetLayerState + 186
4 com.microsoft.mcp 0x022c313f McpCreateNewWindowWithLayout + 88
5 com.microsoft.wlmuser 0x04cce657 WLM_CallHookById + 419
6 com.microsoft.wlmuser 0x04ccd75a CreateWindowExA + 2149
7 com.microsoft.wlmuser 0x04ccdd07 CreateWindowExA + 3602
8 com.microsoft.wlmuser 0x04ccd868 CreateWindowExA + 2419
9 com.microsoft.wlmuser 0x04ccd591 CreateWindowExA + 1692
10 com.microsoft.wlmuser 0x04ccced8 CreateWindowExCF + 268
11 com.microsoft.wlmuser 0x04ccbb3f SetKeyboardState + 1718
12 com.microsoft.wlmuser 0x04cc9c8a WlmUser_FrameworkInit + 746
13 com.microsoft.wlmuser 0x04cc99d7 WlmUser_FrameworkInit + 55
14 com.microsoft.wlmuser 0x04cd44cb _WlmStartup + 86
15 com.microsoft.Word 0x000a57fb 0xa3000 + 10235
16 com.microsoft.Word 0x000a546b 0xa3000 + 9323
17 com.microsoft.Word 0x000a5367 0xa3000 + 9063
18 com.microsoft.Word 0x000a5346 0xa3000 + 9030
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9367a9ae kevent + 10
1 libdispatch.dylib 0x9a2fdc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9a2fd7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93679c72 __semwait_signal + 10
1 libsystem_c.dylib 0x9988ea55 nanosleep$UNIX2003 + 189
2 com.apple.Foundation 0x9755a935 +[NSThread sleepForTimeInterval:] + 151
3 com.microsoft.mcp 0x022c84d8 RegisterWindowForMouseMoveEvents + 1011
4 com.apple.Foundation 0x97559448 -[NSThread main] + 45
5 com.apple.Foundation 0x975593cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x998045b7 _pthread_start + 344
7 libsystem_c.dylib 0x997eed4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x022c3c08 ecx: 0x025100c4 edx: 0x02510f74
edi: 0x022c3e6e esi: 0xbff5d2a8 ebp: 0xbff5d228 esp: 0xbff5d1f0
ss: 0x00000023 efl: 0x00010202 eip: 0x022c3c45 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Binary Images:
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0x95c2e000 - 0x95c32fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95c36000 - 0x95c53fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x95c63000 - 0x95c6dfff com.apple.DisplayServicesFW (2.7.2 - 357) <5042CDAE-5580-3204-B675-745DA083E7AA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x95c70000 - 0x95c7cffe libkxld.dylib (2050.24.15) <BEC097B0-9D9A-3484-99DB-0F537E71963E> /usr/lib/system/libkxld.dylib
0x95c7d000 - 0x95f3dff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95f3e000 - 0x95f3efff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x96732000 - 0x96732fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x96733000 - 0x9678eff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <3C43A555-0A22-3D7C-A3FB-CFADDDA43E9B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9678f000 - 0x9679bff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9679c000 - 0x96890ff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x96891000 - 0x968ebffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x968ec000 - 0x96936ff7 com.apple.framework.CoreWLAN (3.3 - 330.15) <74C4B50F-7016-341F-8261-D379B8F0CC97> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x96937000 - 0x969b2ff3 com.apple.CorePDF (2.2 - 2.2) <5A52A1CF-4801-3E6C-BF6E-E5E75A8DBD8F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x969b3000 - 0x969b6ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x969b7000 - 0x969bbffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x96a5e000 - 0x96a6cff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x96a93000 - 0x96ab5fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x96ac1000 - 0x96af8ffa com.apple.LDAPFramework (2.4.28 - 194.5) <23668AB5-68EA-37D2-978E-C9EF22BF8C0C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x96af9000 - 0x96afffff com.apple.phonenumbers (1.1 - 47) <DD22B3D1-DA4B-3794-9D73-E90D49A1F88E> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x96b00000 - 0x96b6fffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x96ba1000 - 0x96bfbff3 com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <6313E06F-37FD-3606-BF2F-87D8598A9983> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x96bfc000 - 0x96c15ffb com.apple.frameworks.preferencepanes (15.1 - 15.1) <D788C8BE-5A13-3EA3-93FA-9B5CEEFE249B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x96c16000 - 0x96c19ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x96c1a000 - 0x96cb5fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x96cb6000 - 0x96e72ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x96e73000 - 0x96e75ffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x96e76000 - 0x96ed8fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x96ed9000 - 0x97291ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97292000 - 0x972d1ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x972d2000 - 0x972dbfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x972dc000 - 0x97301ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97302000 - 0x9736afe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9736b000 - 0x973adfff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x973ae000 - 0x973aefff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x973af000 - 0x973c6fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x973c7000 - 0x973c8fff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x9740f000 - 0x9745dff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9745e000 - 0x974b5ff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x974b6000 - 0x974baff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x974bb000 - 0x977dbff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x977dc000 - 0x97874fff com.apple.CoreServices.OSServices (557.6 - 557.6) <8DEEED08-A4B3-3B08-8C2A-BDDBF005B43F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97875000 - 0x97af1ff7 com.apple.QuickTime (7.7.1 - 2599.31) <3839E1F3-7948-3E68-9AE1-A0CEE8C59212> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97af2000 - 0x97b56ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x97e07000 - 0x97e08fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x97e09000 - 0x97eddff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x97ede000 - 0x97ef7fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97ef8000 - 0x97f01ffe com.apple.aps.framework (3.0 - 3.0) <26A02202-9CCA-37A5-AD26-234F55D51471> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x97f02000 - 0x97f5bfff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x97f5c000 - 0x97f60fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x97f61000 - 0x97fa3ffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x97fa4000 - 0x980b1ff3 com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x980b2000 - 0x980b5ff3 com.apple.AppleSystemInfo (2.0 - 2) <4639D755-8A68-31C9-95C4-7E7F70C233FA> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x980b6000 - 0x980dbff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x980dc000 - 0x980e5ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x980e6000 - 0x9812aff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98139000 - 0x98164ff9 com.apple.framework.Apple80211 (8.4 - 840.22.1) <DBC31BEB-B771-315F-852D-66ADC3BD75A1> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98165000 - 0x981fcff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x981fd000 - 0x98201ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98202000 - 0x9846fffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x98470000 - 0x984a5ff7 com.apple.framework.internetaccounts (2.1 - 210) <553BF1E7-B26F-3BE7-BAA9-D80E53E73B0D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x984a6000 - 0x984cbffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x984cc000 - 0x984fdfff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x984fe000 - 0x98558fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x98559000 - 0x9857dfff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9857e000 - 0x9913aff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9913b000 - 0x99183ff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9927f000 - 0x99282ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9928d000 - 0x992f1ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x992f2000 - 0x992f9ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x992fa000 - 0x99304fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x99305000 - 0x9934aff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9934b000 - 0x9978dfff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9978e000 - 0x99795fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x99796000 - 0x997e5ff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x997e6000 - 0x997edfff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x997ee000 - 0x998abfeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x998ac000 - 0x998adfff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x998ae000 - 0x99916ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99a28000 - 0x99a35ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x99a36000 - 0x99a3afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x99a3b000 - 0x99aeaff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x99aeb000 - 0x99b14ff7 libRIP.A.dylib (332) <521E60A6-A768-3CB8-B10D-D10EECD68A94> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x99b15000 - 0x9a1a1ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9a1a2000 - 0x9a208fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9a209000 - 0x9a20afff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x9a20b000 - 0x9a21eff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9a21f000 - 0x9a22afff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9a2c9000 - 0x9a2defff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9a2df000 - 0x9a2dfffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9a2e0000 - 0x9a2e2fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9a2e3000 - 0x9a2f8fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9a2f9000 - 0x9a30bff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x9a688000 - 0x9a68efff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 193
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=279.9M resident=100.7M(36%) swapped_out_or_unallocated=179.2M(64%)
Writable regions: Total=119.4M written=4816K(4%) resident=8192K(7%) swapped_out=0K(0%) unallocated=111.4M(93%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.2M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 280K
CG image 14.1M
CG shared images 1184K
CoreServices 1464K
MALLOC 41.9M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=35 3972K
Stack 66.5M
VM_ALLOCATE 16.7M
__DATA 14.0M
__DATA/__OBJC 300K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 47.8M
__OBJC 3252K
__OBJC/__DATA 76K
__PAGEZERO 4K
__TEXT 232.1M
__UNICODE 544K
mapped file 71.7M
shared memory 308K
=========== =======
TOTAL 548.7M
TOTAL, minus reserved VM space 548.7M
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Backup+ Desk, 0x0bc2 (Seagate LLC), 0xa0a4, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Ask on the Microsoft forums, as it's their software you're having problems with:
http://answers.microsoft.com/en-us/mac -
Can't open mail or safari after update
I updated my software when the notice came up and after shutting down and restarting, I can't open mail or safari or itunes. The icons bounce as if starting and then nothing. Can anyone help me with this? I know very little about computers. I am writing this on a PC. (Yikes)
Hi cantfindwan, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward. -
I can't open mail on Hotmail from Firefox. I can from Safari. I can open the Hotmail account page and it is complete w/ my new messages, but when I go to open them I get this messeage..."Please refresh your browser window. When you access your Windows Live Hotmail account from more than one computer, we ask you to sign in again to help keep your account private and secure. " when I sign in again there is no change. in English
== URL of affected sites ==
http://http://sn135w.snt135.mail.live.com/default.aspx?n=2087215863
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies -
Can't open mail "icon" in control panel office 2013 windows 8.1 (fully patched)
I can't open mail "icon" in control panel office 2013 Home and business & windows 8.1 (fully patched), nothing happens just a short slowdown then this error.
Have **replicated** the error on **three different PC's** including 2 x fresh install VM's using 2 x different install CD's
I have also deleted the mail profile and try again and try to repair office. Have also tried Try to run the command "Control mlcfg32.cpl" and "Control
mlcfg64.cpl" this does nothing
win 8.1 64bit office 32 bit (have tried both 32 and 64)
This is the event log error
Faulting application name: rundll32.exe, version: 6.3.9600.16384, time stamp: 0x52158827
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3e015
Exception code: 0xc06d007e
Fault offset: 0x00012eec
Faulting process id: 0xc6c
Faulting application start time: 0x01cf3de09eb3ddf7
Faulting application path: C:\Windows\SysWOW64\rundll32.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: e0176a9d-a9d3-11e3-8250-00155d003a04
Faulting package full name:
Faulting package-relative application ID:
Thanks in advanceHi,
I check this issue in my environment, but cannot repro this issue.
Please check the following path to click the right cpl file:
C:\Program Files (x86)\Microsoft Office\Office15\MLCFG32.CPL
If that works, you need check this registry path to see if it points a right path to the .cpl file:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Control Panel\Cpls
If you have any feedback on our support, please click
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Alex Zhao
TechNet Community Support -
Can't open mail after installing update with 10.6.8 says my mail is out of date
Please help - new to Macs and I installed automatic update of 10.6.8 - 4 days ago and now I can't open up mail - it says "You can't use this version of Mail with this version of Mac OS X. You tried to open Mail version 4.5 (1084/1085) in Applications/ Mail.
So I went to Applications, says this message again. So I used my discs that came with the computer adn installed again Applications - no luck.
I had luckily backed up 2 days before this update - so went to Time Machine - did restore - now good still - can't open mail. CLick on Iconand get same messgae .
Please help. Thank yourainbowmum wrote:
Thank you for the very clear basic instructions—helpful for a newbie.…Also my first screen shot !! I see that it does not have .App next to it
Most likely because you have Finder's preferences->Advanced->Show all filename extensions unchecked. Check it, log out, and back in and all the apps should display the .app extension.
Now, back to your problem. If you installed the Security Update 2012-004, it failed to update Mail to 4.6; thus, your problem. Manually DL it from http://support.apple.com/kb/DL1586 and reinstall it. -
How can I automatically open Mail.app message attachments after downloading
The subject says it all, I think.
My wish #1
Automatically Opening Mail.app message attachments after downloading
My Wish #2
At least having the Finder automatically default to the folder I just downloaded to after completing the download.
Is this an option in Leopard, at least?Very clever. But unfortunately that doesn't seem to work in Tiger.
Then again, I stil presume that when you do that, a ile is still downloaded and appears somewhere on your hard drive. If you "save as" the file opened by preview, you probably still need to go back to the place where the file was saved and delete it.
Then again again, if Preview is peeking into a Word or Excel attachment, it may not actually be "downloading it" first?? Strange. If it was a jpg file attachment, on the other hand, it seems more likely that some sort of file would be downloaded to the hard drive as a result of that drag and drop of the paper clip.
I did find that drag and drop capability interesting, though. Even in Tiger.
Oh well. I have to start looking at scripts.
When I downloaded that Automator application that was supposed to "close all open applications", I was surprised that it didn't work. Says it works with TIger. ???
http://www.apple.com/downloads/macosx/automator/
Was I supposed to import it into Automator as an "action" and save it as an Automator application and then open Automator and click "run" for that action each time I wanted to use it? Seams a bit cumbersome. -
Mail automatically opens a new compose window after sending mail
Just recently, my Mail program has started opening a new compose window after I send an email. It's accompanied by the "you did something wrong" tone that my computer makes if you (for instance) hit some incorrect combination of keys. I've tried to fix this in preferences, but I don't see any item that controls this. Any ideas would be greatly appreciated, as this is a waste of time to have to cancel out of the unwanted new compose message, and confirm that, indeed, I want to cancel and not save it.
Thanks!
2006 G5 Mac OS X (10.4.9)Is Outbox visible in the mailbox list? If so, get rid of any stray messages that may be there.
-
How can I restore the "All my files" shortcut in the finder window after deleting it
Hello all!
How can I restore the "All my files" shortcut in the finder window after deleting it?Finder > Preferences > Sidebar
Put a checkmark in the box beside "All My Files". -
I can't open mail/ message "can't use this version of Mail wigh this version of Mac OS X" this change occurred after a security update. tried to open in application with same responce.
Mac OS X v10.6: "You can't use this version of Mail…" alert after installing Security Update 2012-004
-
I cannot open my photos in finder...
because I can't open them in finder, I can't open them with any other program.
Any ideas as to why, or how I can fix this?
Thank you!Kelsey
With iPhoto 7 (iLife 08) the old iPhoto Library Folder is now a Unix Style Package File. The change was made to the format of the iPhoto library because many users were inadvertently corrupting their library by browsing through it with other software or making changes in it themselves.
There is no version of iPhoto were it was recommended that you access the files via the Finder. On the contrary, each version has recommended that users do not access the iPhoto Library Folder. There are no user serviceable parts there.
There are many, many ways to access your files in iPhoto:
For 10.5 users: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Apple-Click for selecting multiple pics.
Uploaded with plasq's Skitch!
To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
This is also true for emailing with Web-based services. If you're using Gmail you can use THIS
If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto. With 10.5 you can access the Library from the New Message Window in Mail:
Uploaded with plasq's Skitch!
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
Or, if you want to access the files with iPhoto not running, then create a Media Browser using Automator (takes about 10 seconds) or use THIS
Other options include:
1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.
Any of these are a:faster and b: safer than rooting through the Finder.
Remember: It is strongly advised that you do not move, change or in anyway alter things in the iPhoto Library Folder as this can cause the application to fail and even lead to data loss
Regards
TD
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