Can't open Microsoft Office, Netscape, FileChute...
Leopard worked fine (kind of) until yesterday when I noticed I couldn't open Word, Excel, PowerPoint. Called Apple and was referred to Microsoft. Called Microsoft and went through all the troubleshooting and determined (correctly) that it was an Apple issue. Now it appears even more likely because loads of other programs (like Netscape) now also won't open. The icons bounce once or twice and the following message appears: The application Netscape quit unexpectedly. Mac OS X and other applications are not affected. Click relaunch to launch the application again. (which brings up nothing)
The error report I get is shown in its entirety below.
Any ideas? Seems like anything a little older...maybe to do with Rosetta. Haven't changed anything except the software update for GarageBand and Quicktime before this began to occur.
RSW
Process: mozilla-bin [22070]
Path: /Applications/Netscape.app/Contents/MacOS/mozilla-bin
Identifier: com.netscape.mozilla
Version: ??? (???)
Code Type: PPC (Translated)
Parent Process: launchd [85]
Date/Time: 2007-12-17 13:17:33.406 -0500
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000024
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb822c10e vfree + 3431
1 translate 0xb822c6ff malloc + 29
2 translate 0xb8283ba3 0xb8000000 + 2636707
3 translate 0xb8283ebb 0xb8000000 + 2637499
4 ??? 0x8fe12db6 0 + 2413899190
5 ??? 0x8fe0e623 0 + 2413880867
6 ??? 0x8fe0e709 0 + 2413881097
7 ??? 0x8fe040c2 0 + 2413838530
8 ??? 0x8fe07b1f 0 + 2413853471
9 ??? 0x8fe01872 0 + 2413828210
10 ??? 0x8fe01037 0 + 2413826103
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb822bc1b ecx: 0x00000000 edx: 0x00000000
edi: 0xb836d240 esi: 0xbffffdbc ebp: 0xbfffe388 esp: 0xbfffe2f0
ss: 0x0000001f efl: 0x00010246 eip: 0xb822c10e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000024
Binary Images:
0xb8000000 - 0xb82da2cf translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
NO CRASH REPORTProcess: mozilla-bin [22070]
Path: /Applications/Netscape.app/Contents/MacOS/mozilla-bin
Identifier: com.netscape.mozilla
Version: ??? (???)
Code Type: PPC (Translated)
Parent Process: launchd [85]
Date/Time: 2007-12-17 13:17:33.406 -0500
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000024
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb822c10e vfree + 3431
1 translate 0xb822c6ff malloc + 29
2 translate 0xb8283ba3 0xb8000000 + 2636707
3 translate 0xb8283ebb 0xb8000000 + 2637499
4 ??? 0x8fe12db6 0 + 2413899190
5 ??? 0x8fe0e623 0 + 2413880867
6 ??? 0x8fe0e709 0 + 2413881097
7 ??? 0x8fe040c2 0 + 2413838530
8 ??? 0x8fe07b1f 0 + 2413853471
9 ??? 0x8fe01872 0 + 2413828210
10 ??? 0x8fe01037 0 + 2413826103
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb822bc1b ecx: 0x00000000 edx: 0x00000000
edi: 0xb836d240 esi: 0xbffffdbc ebp: 0xbfffe388 esp: 0xbfffe2f0
ss: 0x0000001f efl: 0x00010246 eip: 0xb822c10e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000024
Binary Images:
0xb8000000 - 0xb82da2cf translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
NO CRASH REPORT
Build Info:
Unknown-131030~0
This indicates you had a bad install. You need to completely remove Office and reinstall using your new CD Key. See instructions here. Do not do the simple remove, Use the COMPLETELY REMOVE ALL FILES steps.
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office.
You don't purchase a PIN. A PIN is generated when you install Office. You need a CD Key. If you bought Office365, you activate online.
I have issues with the Microsoft User Data - are there supposed to be two? and where exactly do they belon. They are in the Documents file at the moment.
Unless you used Outlook or Entourage you can delete both Microsoft User Data folders. When you install Office it will create a new one. Only Outlook & Entourage used this folder for data. W,E,P stores it's data in the User's Library/Application Support/Microsoft folder now.
For help with removing dulicatate fonts installed by Office see:
Office 2011 Font Management with Mavericks
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How can i open microsoft office word documents on my ipad 4 and edit it.
How can i open microsoft office word documents on my ipad 4 and edit it. How to transfer my scaned documents on it
There are a number of apps that are compatible with Office documents. Apple makes iOS versions of their own iWork apps (Pages, Keynote, Numbers) that are available free if you purchase a new iOS device and that can be purchased separately for older devices. There are also 3rd party combined suites that cost less than the separate Apple apps. Ones often recommended include Documents 2 Go, Quickoffice and Office2 HD.
If you can accept needing a network connection whenever you want to use the apps and have an Office 365 subscription, Microsoft has just released their Office Mobile app, though it has significant limitations. Or a server-based solution such as CloudOn might be an option for you.
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I recently got a new MacBook Pro Running on OSX Mavericks and used Time Machine to move my documents and applications. However Microsoft Office Student/ Home applications did not work and requested a product key. I did not have the product key for it as I had installed Microsoft a long time ago, so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office. Everything installed fine, however when I go to open it it failed to open.
I need to activate my Microsoft Office within 15 days apparently and this is done when the application is launched. However none of the Microsoft Office applications do Launch (not Word, Powerpoint, Excel or Outlook).
Whenever I tried to open one of the named above the Microsoft Error Reporting App would pop up and list the errors. I was advised on other support pages to disenable this app so I have done that but now Word is now giving its own error message saying:
Process:
Microsoft Word [1380]
Path:
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:
com.microsoft.Word
Version:
14.3.9 (14.3.9)
Build Info:
Unknown-131030~0
Code Type:
X86 (Native)
Parent Process: launchd [152]
Responsible:
Microsoft Word [1380]
I don't know or understand what is stopping me from launching my Misrosoft Office. I am wondering if others have encountered similar problems with OSX Mavericks and the Microsoft Office 2011? Does anyone have any ideas of how I can get it to launch?
I need to get hold of my Word and Powerpoint Documents ASAP.Build Info:
Unknown-131030~0
This indicates you had a bad install. You need to completely remove Office and reinstall using your new CD Key. See instructions here. Do not do the simple remove, Use the COMPLETELY REMOVE ALL FILES steps.
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office.
You don't purchase a PIN. A PIN is generated when you install Office. You need a CD Key. If you bought Office365, you activate online.
I have issues with the Microsoft User Data - are there supposed to be two? and where exactly do they belon. They are in the Documents file at the moment.
Unless you used Outlook or Entourage you can delete both Microsoft User Data folders. When you install Office it will create a new one. Only Outlook & Entourage used this folder for data. W,E,P stores it's data in the User's Library/Application Support/Microsoft folder now.
For help with removing dulicatate fonts installed by Office see:
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I have a new MacBook Pro and need to know what I need to do to open Microsoft Office files?
Use a product such as OpenOffice, LibreOffice, Google Docs, iWork, or Microsoft Office 2008 or newer. In the case of Word documents, you can also use TextEdit.
(82026) -
How can i use microsoft office on the mAC - what app do i purchase? help?!!
how can i use microsoft office on the mAC - what app do i purchase? help?!!
What aspect of Microsoft Office? Office is a suite of programs... Word, Excel, Powerpoint, etc.
You've got several potential options. Libre Office and Open Office (both googleable) are 'open source,' free, downloadable programmes that will open most MS Office programmes and perform many of the functions of MS Office. Might be an idea to have a look round for reviews (etc) first, to see if they sound like they'll match your needs.
If you're keen to use the App Store, there's Apple's own suite of programmes: Pages, Numbers and Keynote. They're a word processor, spreadsheet programme, and presentation-type programme with similar functions to Word, Excel and Powerpoint respectively. They're pretty good for most functions, and are better integrated with Macs than MS programmes. They're excellent programmes for what they do, and relatively cheap (about £14 each?).
But if you're heavily reliant on MS, want ALL the bells and whistles of MS, or need to regularly transfer files between MS programmes on other computers and your laptop / desktop computer, then they might not be the best of ideas. Keynote - IME - can have some difficulties in transferring formatting to Powerpoint.
Finally, there's MS Office Mac 2011. You can't download MS Office from the App Store, but can order the CDs from most online stores (including Apple's own store). It might be worth price hunting - if you're a student, you can usually find the programmes relatively cheap (£38 at the moment on Software4Students, though you'll need to belong to an academic institution / have a UK .ac email address). Apple's own prices on MS software are unlikely to be the best prices out there (though the product will be identical).
MS Office includes Word, Excel and Powerpoint in the basic version. The slightly more expensive version (which, I think, is the £38 one on S4S) includes Outlook. Which - IME - is far more of a nuisance than Apple's native Mail programme.
(I should probably add - I'm an academic. I own both Apple's own programmes, and MS Office 2011. I tend to use the MS programmes more, if only because they're the ones that other people tend to use, and transferring between Apple and MS programmes is a minor inconvenience. Pages also lacks Garamond, my favourite work font. The Apple progs are, however, far more beautifully integrated, and would be MORE than good enough for most users...) -
How can I open Microsoft Word files on my iMac?
How can I open Microsoft Word files on my iMac?
You can even use the Pages app that is installed on your computer. Finally you can buy a license of Office for Mac and have Word, Excel, PowerPoint and if you want Outlook too.
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Making iWork the default apps for opening Microsoft Office documents
Is there a way to make Pages, Numbers and Keynote the default apps for opening Microsoft Office documents, such that if I double-click a Word document it launches Pages and opens, etc.? I know I can do it by double-clicking the Office document and dragging it to the appropriate iWork app in the dock, but it would be nice to have it happen by default. That way I can put Office in my rearview mirror!
Fantastic - worked exactly as advertized. Thank you both!! Office is now a distant memory (except when I have to save in MS formats to send files to the unfortunate masses).
Best regards,
John McMahon -
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I would appreciate any recommendations.Hope this is one of those "better late than never" scenarios.
The problem sounded familiar, and it's one that's been around for a long, long time. I don't think it's a Razr problem, or a Droid problem, but it is about email clients. I've had similar issues with email on computers.
The problem starts with Outlook's RTF format. It saves the document's formatting info (bold, underline, etc.) and other info in the winmail.dat file, and some email clients simply can't decode it.
The sender can change the format of what they're sending, though, and I believe that the most recent versions of Outlook can change those format setttings on a person-by-person basis (don't want to start a rumor here because I could be wrong about that).
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How can I download Microsoft office excel for my MacBook Pro for free?
You can't. Excel is a commercial product sold by Microsoft in an Office "package" and not as a stand-alone product.
If you need to be able to open and save Excel documents on your Mac, however, you could try the free LibreOffice.
Clinton -
How can I open Microsoft doc attached to my iPad email
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The document should open as an email attachment in the mail app. Did you tap on the icon in order to open the file?
However, if you want to save or edit the document, then you will need a Word compatible app on the iPad. pages, Documents To Go, quick Office Pro ... And others are available in the app store.
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Can't Open Microsoft Word 2011 on my Mac it crashes
I am hoping someone can help me. I can not open microsoft word 2011 on my mac book air (maverick operating system).
The problem actually did not happen until apple care helped me get rid of some malaware on my mac.
However as I google the problem and it seems to be something happening to a lot of people. I went thorough many forums and tried everything suggested (ie http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macexcel/microsoft-excel-has-encountered-a-problem-and/222d7f46-a092-4d8d-8f9d-e48c8a1a90ec?tab=MoreHelp)
I also restored the fonts and used another account user and it still does not work.
Does anyone have a suggestion. I am about to give up and use pages because I do not know what to do, I am stumped.
ThanksHello,
This forum is for general questions and feedback related to Word for Windows, it's better to post your question to the forum for Mac as our MVP suggested:
http://answers.microsoft.com/en-us/mac/forum/macword?tab=Threads
The reason why we recommend posting appropriately is you will get the most
qualifiedpool
of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Can you put Microsoft Office & Quickbooks on a mac
Yes, there is a version of MS Office for Macs.
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I just updated my IOS to 7.1 and now I can't open Microsoft attachments - I used to always do it. Help - I use my iPad for work and now can't see any attachments. I've tried opening straight into other apps and just get error messages, and I the mail preview there is just a grey screen telling me the file name and size. It worked fine until I did the IOS upgrade
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
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I am unable to open Microsoft office at all. I restored my system yesterday and it worked. shut down and logged on today the same issue. I show that an update was done last night so I am checking here first b/f I call microsoft.
How is this related to Firefox, or any Mozilla product?
It sounds like what you need to do is repair your Microsoft Office installation, then check Windows Update for any updates again.
* http://office.microsoft.com/en-us/access-help/repair-office-programs-HA010357402.aspx -
Can I load Microsoft Office Word 2011 for MAC on an IPAD 2? If yes, then how? I have the software and one more load opportunity left.
Reason that I ask is that I'm worried that I will not be able to read or work word or excel docs that people send me.No. Office 2011 for Mac is coded to run with OS X. In order to work on the iPad the app must be coded for iOS instead.
If you look in the iTunes App Store, you will find that there are many apps that allow you to work with Office files on an iPad.
Allan
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