Can't open my Creative Suite 6 Master Collection

I have Creative Suite 6 Master Collection.   I think I must have trialled Creative Cloud at some point.  Recently, on opening, say, InDesign or Photoshop, I'm getting a menu asking me if I wish to continue with my trial or Licence this software.  I had been able to quit this menu, at which point my file would open.  Not now and on quitting, the whole programme quits.  So I went on to "licence this software" -- which I own.  It appeared to recognise me and asked for my serial number which I entered.  The programme went on to open but both InDesign and Photoshop hang before any files actually opens.  I can't afford Creative Cloud and want to work "offline" (though, of course, having access to the help info about the programmes as usual).  Chat couldn't help with this problem.  PLEASE help!  I'm trying to finish a piece of work today!
Don't know if this is the right community! 
Thanks in anticipation.

uninstall cc (if anything is installed).
and uninstall cs6.
run the cleaner for cc and for cs6, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
then reinstall cs6.
Downloadable installation files available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat:  DC | XI, X | 9,8 | 9 standard
Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements:  13, 12, 11, 10| 9,8,7
Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • Can I install adobe creative suite 5 master collection on windows 8

    can I install adobe creative suite 5 master collection on windows 8

    You should be able to.  Are you having a problem?

  • Can I install Adobe Creative Suite 6 Master Collection in my PC?

    Hi, I'm Kendo from Bangkok,Thailand.
    I'm using Windows 7 Ultimated 64 bit
    -CPU Core 2 Duo 2.93 GHz
    -RAM 4 GB
    -Graphic Card Geforce 9500 GT
    I'm afraid that Adobe Premiere Pro and Adobe After Effect won't smooth as expected because Adobe recommends 8 GB of RAM but I have only 4 GB.
    Are the Premiere Pro and After Effect will run smoothly in my PC? or I must use Adobe Creative Suite 5 Master Collection?
    P.S. I don't want to upgrade RAM to 8 GB.

    Download the CS6 Trial version from the Adobe website and see how it runs on your system.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection
    It's free and fully functional for 30 days. After that you must purchase it or it will stop working.

  • Where can I download Adobe Creative Suite 5 Master Collection?

    My computer was stolen which forced me to have to purchase another one. I am now trying to re-download all of the expensive programs I have purchased through out time & realized the new mac is designed with no optical drive. Nice. The old versions of software are impossible to find downloads of...I need to download Adobe Creative Suite 5 Master Collection. Where do you hide the old downloads?

    http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    Make sure you follow the Very Important Instructions before proceeding to the actual download.
    If you need more help, please ask in the Creative Suite forum!

  • Can't find Adobe Creative Suite 5 Master Collection

    I recently was trying to find my OLD adobe login info. I could not locate it, and therefore made a new one. Now I don't want to buy CS5 again, but I cannot locate the installer. I have the programs installed, but it will give me an error message 'Error: 5'. PLEASE HELP!

    Download CS5 products
    Mylenium

  • Problem of download Adobe Creative Suite 6 Master Collection

    where I can download the Adobe® Creative Suite® 6 Master Collection, I've already bought it yesterday.

    Hi guozi1005
    Download the setup from below location and use it to install the products..
    http://prodesigntools.com/adobe-cs6-direct-download-links.html
    Use the Important instructions on the page to start your download, Use your Serial key to activate them.
    ~Mandy

  • I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do?

    I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do? I'm using a fresh install of windows 8.1

    What exactly means "will not accept"?

  • I purchased Adobe Creative Suite 3 Master Collection Design Across Media Upgrade for Windows at a business closing.  What do I need to find out before I can use it?

    I purchased Adobe Creative Suite 3 Master Collection Design Across Media Upgrade for Windows at a business closing.  What do I need to find out before I can use it?

    I couldn't tell you what you purchased, and it might even be difficult for an Adobe employee to do so.  The business could have a few options as far as what they might have purchased.
    Your best bet, considering what little you paid, will be to hand it over to someone you might sell it to and let them try it out.  If it works, then it works.

  • Hi I have a Creative Suite CS5 Master Collection. I want to upgrade to CSS but when I write all the required fields to obtain the special price, I have an Error Message. Is there a phone where I can have a response?

    Hi I have a Creative Suite CS5 Master Collection. I want to upgrade to CSS but when I write all the required fields to obtain the special price, I have an Error Message. Is there a phone where I can have a response?
    I´m from Mexico
    Thanks a lot

    Under this address, CC has been purchased in July  21st, 2014, that is the reason it is not allowing further purchase as under one Adobe ID, only one subscription of CC( Individual, single app, Team) can be activated & used.
    Regards
    Rajshree

  • We are unable to start your subscription for adobe creative suite 5 master collection subsciption

    When i open after effects up i get this message: We are unable to start your subscription for adobe creative suite 5 master collection subsciption edition.
    Here is also the screen: http://www.shrani.si/?1F/Ia/3Yd3Mu1q/adobe1.png
    Please help!

    There is nothing we can do for you here. This is sales stuff that needs to be handled properly via the sales people - create a support case online or call phone support.
    Mylenium

  • Accidentally uninstalled Photoshop Cs6 from 'Adobe Creative Suite 6 Master Collection'

    Okay, so I was just using Photoshop and then my friend wanted me to try and airdrop it to her since she didn't have photoshop. I tried to airdrop it to her and it failed. Later on, my photopshop icon had an question mark on it and i realized that it won't open. I started to play around and accidentally uninstalled it by going to Applications->Utilities->Adobe Installers and clicked on Adobe Creative Suite 6 Master Collection. After uninstalling it, I thought I could reinstall it again but I can't find any files or whatsoever to install it again.

    Please download and install it from here:
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Regards,
    Ashutosh

  • Using the same serial number on two devices, for Adobe Creative Suite 6 Master Collection

    I already have Adobe Creative Suite 6 Master Collection (student version) installed on my personal home computer, but I'm looking into buying a laptop, will I be able to install the same programs and use the same serial number on my laptop as well as it being on my personal home computer, or would I have to buy separate software for my laptop?

    Fininif you can install Creative Suite 6 on up to two computers for your use.

  • How to install creative suite 5 master collection?

    I am having two files of Adobe Creative Suite 5 Master Collection[Windows] -
    1) Disk1.iso - 7.09 GB [7.09 GB after extraction]
    2) Disk2.iso - 6.10 GB [6.17 GB after extraction]
    NOTE : I am not having the DVDs or CDs of the CS5 master collection. I am just having the files on my hard disk.
    I extracted them with WinRAR. After that I got the extracted files of both disks. I navigated to ..../...../Adobe CS5/Disk1/Adobe CS5/Set-up.exe. The Disk1 is having setup files. The Disk2 is having only a folder named 'payloads' and many folders within that too. But there is a folder with the same name on Disk1. But the 'payload' folder of Disk2 is very larger in size as compared to that of Disk1. And there is no such 'set-up.exe' file on Disk2.
    The setup (on disk1) runs perfectly. I want to install CS5 master collection completely (I mean that including all the softwares like Ps, Pr, In, Ae, etc. and all other contents). But I am wondering that how can I completely install CS5 Master Collection when only contents of one disk is installed. So, I not installed that because I wanted no problems.
    Can anyone tell me that how can I install this software completely? Do I have to copy contents of 'payloads' ( which is on disk2) to the 'payload' folder of Disk1?
    Will I require to first burn the ISO files on two separate DVD and then begin installation process? Is the Disk2 just having waste contents?
    Please tell me the whole installation process after clicking the "install" button.

    Yes, you have to copy the contents of Disk2 to Disk1 contents the way you said. Or you can follow the steps in following kb article to install the software -
    http://kb2.adobe.com/cps/829/cpsid_82945.html

  • I have Creative Suite 3 Master Collection. Am trying to install Photoshop CS4 upgrade. It will not accept any of the serial numbers from my Creative Suite 3 Master Collection. The upgrade is for Photoshop CS 4 only

      Need help installing Photoshop CS4 upgrade. I have Adobe Creative Suite 3 Master Collection installed on my computer. When trying to install Photoshop CS 4 upgrade. I am ask for serial number of Photoshop CW, CS2, & CS3 I put in the serial number from my Creative Suite 3 Master Collection. None of which are accepted. What do I need to do to accomplish upgrade?

    When you purchase a Creative Suite collection, you can't run an upgrade on an individual product within the Suite. You have to upgrade the entire collection.
    You could purchase a copy of Photoshop CS6, or a subscription to Photoshop which can be as little as $9.99 with the Photography plan to the Creative Suite.
    Adobe no longer sells upgrades to CS3 or CS4.

  • I have a question : Someone want sell me Creative Suite 6 MAster Collection, He is gave me the key and want me to fill in the transfer document from adobe? If I accept and pay him for this do I be eligble to use this software in company ? He is offering m

    I have a question : Someone want sell me Creative Suite 6 MAster Collection, He is gave me the key and want me to fill in the transfer document from adobe? If I accept and pay him for this do I be eligble to use this software in company ? He is offering me full version of the product. How Can I check it ?

    There is no reason to do that. You can buy a legitimate copy of the product from Adobe.
    If the price is too good to be true, it's too good to be true. Caveat emptor.

Maybe you are looking for

  • After upgrading to Mavericks (from 10.7.8), I get a popping sound on my speakers even with mute.  Suggestions?

    I've never had an issue with my sound on my MBP 15" 2011 model until I upgraded to Mavericks.  Shortly after I upgraded, I started getting a 'popping' sound coming from the speakers even with the volume muted. I'm trying to figure out what could be c

  • How do I stop Google results from redirecting me back to the main site itself?

    Hi, so today, this morning, when I booted up my laptop (Mac, OS X Mavericks), Safari and Google started freaking out on me. It was the first time anything of the sort has happened to me before, and being the lousy tech person I am, I am freaking out

  • XML-comments not allowed in IDOC_AAE-Adapter?

    Hi, we have a File to IDOC scenario and are using the IDOC_AAE adapter for sending IDOCs to the SAP system. In our mapping we have added some comments into the XML-IDOC-structure. By sending the document to the SAP-system we are getting the following

  • Finder crashes when in Cover Flow

    Hi, every time I open and click on the finder window it crashes. This only happens when I'm in Cover flow. This never happened before. Here's the crash log: Process: Finder [237] Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder Ide

  • Swedish language settings, Adobe Reader

    I have Windows 8, Internet Explorer 11.0.2 and Adobe Reader 11.0.06. I have problems to open pdf-files with names containing Swedish å, ä or ö, directly in the browser. I have to save such files on my PC and when trying to open the file I'm asked to