Can't open my Microsoft work or Excel files

Can't open my Microsoft Office 2011 for MAC, word or Excel files. I get an error message: The open XML file _ _ _ _ _ _ _ _ _ _. docx cannot be opened because there are problems with the contents or the file name might contain invalid characters (for example,
/\). No error detail available.    OK  
Opening Normal.dotm
Then I get a box that days: Do you want to replace the existing Normal.dtm? Cancel, No Yes.  What can I do? If I uninstall Microsoft Office how do I do this? What steps do I have to take? I do want to reinstall the software. 

Hi,
Since the issue is more related to Office for Mac, I recommend you post this problem in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
Regards,

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