Can't open my .psd file using CS4 windows XP & Mac OSX

I am using photoshop CS4 on windows XP I cannot open my file. the message reads: Could not complete your request because the version is not compatible with this version of photoshop.
I did open the file on my mac OSX CS4 as well to try to use some of the fonts installed there. Now the file will not open on either platform. Are there known issues with crossing platforms? I believe the files were always universal before?

There is normally no problem.
You failed to mention what format the file had.
If fonts are missing, it should still open with an error message about the font.

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