Can't open my Verizon page with latest Firefox update. Advise?

Trying to open my Verizon page (ID and password required) I end up at a page with text all out of alignment and it won't let me enter my ID or password. Then sometimes it sends me to a page that says the problem is with my Browser and that I need to remove my Mac firewall which I won't do. Rather change my cell company or use another method to get my daily usage over the phone. Can you give me some advice. Thanks.

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser, and the profile folder containing bookmarks, history, etc. will NOT be deleted.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

Similar Messages

  • I can't open a new page in my firefox window

    If I want to open a new page in my firefox window, I click on the + button, but nothing happens.
    Thanks for your help!

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • Help!!!!! Incredimail MY START has taken over my computer!!! How do I get rid of it permanently???? Started with latest Firefox Update

    Since the latest Firefox, Incredimail My Start has taken over my computer! I do not have Incredimail, I do not want Incredimail. I want to ENTIRELY get rid of it altogether forever. Please give me the instructions. I cannot find it as an add on or a plug in -- I do not know WHAT it is but whatever it is I DO NOT WANT IT ON MY COMPUTER!
    Thanks so much in advance! Please hurry! This is driving me crazy. I have set Google as my home page, but every new tap I add, is Incredimail MyStart. I DO NOT WANT IT. This started with the latest Firefox update.

    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems?

  • MacBook Pro OSX 10.9.4 - can't open document in pages - message says need updated version and there aren't any

    MacBook Pro - OSX 10.9.4 - trying to open document in pages.  Message says can't open with this version - go to app store for update, but there aren't any updates.

    Hope apple can fix this soon if new patch 10.9.4 cause this.
    Apple cannot fix problems they did not create. Eset and Avast are capable of doing nothing beneficial and can only cause problems. Uninstall it and determine if the problems subside.
    Use Avast's uninstaller, which will remove it completely. Eset requires using the uninstaller included with its downloaded installation program (see screenshot):
    Eset will also require manual techniques to uninstall components its uninstaller leaves behind, a common characteristic of poorly written software.
    I am now can access an internet, with zero security.
    It's a common misconception that you have "zero security" without junk such as Eset or Avast. OS X already includes robust protections against viruses and malware. Use your Mac the way it was intended to be used - without burdening it with useless garbage.

  • Can I open a history page without having it update? I accident. deleted ebay items & want to open the pg from history in it's previous state when the items show

    I think History pages when opened retrieve the new information for the particular page & open it in its updated state. I would like to open the history page in its old state, before I did the accidental deletions... I thought this was possible but couldn't find any instructions.... -- thanks in advance for anyone's help!

    You best bet is to put FF in offline mode, and try to load the page from the cache. Note, there is no guarantee that this will work.

  • How can I open 2 differents pages with iphoto

    I would like to see my photos on 2 differents desk or pages what could I do?

    In order to open a Pages 3 document in Pages 5, you first need to open and save it in Pages 4.
    Pages 4 is a MUCH better applicatation than 5, in any case, if you can get your hands on it.
    http://www.ebay.com/sch/i.html?_odkw=Apple+Pages&_osacat=18793&_from=R40&_trksid =p2045573.m570.l1311.R1.TR1.TRC0.A0.XApple+iWork+09&_nkw=apple+iwork+09&_sacat=1 8793

  • Necessary plug ins not compatible with latest Firefox update

    I have FF 6 which just automatically updated. Two necessary plugins, Trend Micro which is security and eCopy PDF Pro which is program to read pdf's. Is there a way to roll back to before update? Should I uninstall and then install a previous version? Seems like I should get a warning and a chance to decline update until plugins catch up.

    Acrobat Help | Display PDF in browser | Acrobat, Reader XI

  • Can't open links in hotmail after last firefox update

    when I click on hyperlinks I get no response in hotmail only

    Links continue to work ok from hotmail for me, although I am a windows XP user. No doubt a ox10.5 user will comment later meanwhile maybe try the tips in [[Basic troubleshooting]]

  • How do i open a web page with VeriSign Class 3 Extended Validation SSL SGC SS CA certfificate i can't open web pages with this, how do i open a web page with VeriSign Class 3 Extended Validation SSL SGC CA certfificate i can't open web pages with this

    how do i open a web page with VeriSign Class 3 Extended Validation SSL SGC SS CA ?

    Hi
    I am not suprised no one answered your questions, there are simply to many of them. Can I suggest you read the faq on 'how to get help quickly at - http://forums.adobe.com/thread/470404.
    Especially the section Don't which says -
    DON'T
    Don't post a series of questions in  a single post. Splitting them into separate threads increases your  chances of a quick answer.
    PZ
    www.pziecina.com

  • I can no longer (since upgrading to the latest firefox) open up multiple tabs of the same page (something I need to be able to do when emailing and referencing multiple emails while writing one email). The only option it gives me is to 'switch to tab'.

    Question
    I can no longer (since upgrading to the latest firefox) open up multiple tabs of the same page (something I need to be able to do when emailing and referencing multiple emails while writing one email). The only option it gives me is to 'switch to tab'.

    I'll try to make this clear. I USED to be able to left click on a hyper link and the hyper link would open in a NEW tab. Now for some unknown reason the hyper link by default opens in the same tab (window). I have to right click the hyper link in order for it to open in a NEW tab. (Yes, my 'tools'> 'options'> 'tabs' are set to "open new windows in a new tab." (Please no answers telling me to get rid of the Ask toolbar because I don't have one.) Thank you.

  • Haveing problems with Safari. It gives me an error message. Safari can't open the web page, because it can't establish a secure connection to the server. It only seams to have a problem on https sites. Any help would be apreciated.

    Safari keeps giving  and error message. " Safari can't open the web page( insert web page here) , because it can't establish a secure connetion to the server.
    It only seams to have a problem with https sites.
    Any help would be appreciated

    The "s" in "https" indicates the site is a secure server--usually a site that will require a password.  Connections to secure servers can be blocked by parental controls.  Are you using any parental controls, either through OSX's settings (in System Preferences) or third party parental control software (such as Netnanny)?  If so, check the settings to make sure they will allow the connection.

  • Sorry! Something went wrong - I can't open my icloud pages file anymore

    I can't open my icloud pages file anymore. We are two collaborators working on it and she told me the file was freezing. I have said she can reload the file but it didn't work. Then it was my turn. I have tried from desktop but also from Ipad. The Pages app now crash when I want to open this same file. When I load my icloud page, I see the file, it is here, with the last layout, but can't open. I need to recover that document, it's important to me. Is there any assistance @apple to do so?
    Many thanks!

    I have exactly the same issue !! On "Pages", "Numbers", "Keynote"
    - Macbook pro retina 13" late 2013
    Icloud.com tested with Chrome, Opera, Safari, Iexplorer .. same problem
    Try to reset  "Documents and data" from Settings >>> "Could not reset Documents and Data ; there was a problem.."

  • I can't open a PDF file with password with my iphone app

    I can't open a PDF file with password with my iphone app, the app send me an error, but the password is correct. This only happend in the new version of iphone. In the latest version I didn't have this problems.

    Can you please share the file with us at [email protected]? Also, can you please confirm that you are viewing the PDF in the Adobe Reader app rather than an app like dropbox, Mail or Safari?

  • All downloads through Firefox are not opening correctly. Bookmarks open up a page with links flush left down the page that do not work. All file downloads do not open correctly with the same issue as bookmarks. Want to avoid losing all my bookmarks so don

    Something happened in the last day with FF. IE downloads files correctly. FF Delicious bookmarks open up a page with blue links that look like an outline but they are not my links. My downloads do the same. No virus.

    That can be caused by having some bookmarks with a long title in the main Bookmarks menu.
    The width of a column in the Bookmarks menu list is in current Firefox versions automatically adjusted to fit the bookmark with the longest name.
    You can check the names of the bookmarks and make the longer ones shorter.

  • Can't open libHaru-generated PDF with Reader, other readers work.

    Our application uses libHaru to export PDF images.  These PDFs can be opened using PDFlite on Windows, Preview on Mac and some other readers.  However, I have tried several versions of Adobe Reader on both platforms and the files fail to open with the message: "There was an error processing a page.  There was a problem reading this document (14)."   So, it seams that Adobe Reader believes that there is problem with this file.  However, from my very limited understanding of PDF structure, I have no idea what might be wrong, so I don't know how to fix it.  The file is written unencrypted.  It is about as simple a PDF as we can generate - a red-filled rectangle.  I would greatly appreciate any suggestions or help.
    Here is a sample PDF:
    %PDF-1.3
    %∑æ≠™
    1 0 obj
    <<
    /Type /Catalog
    /Pages 2 0 R
    >>
    endobj
    2 0 obj
    <<
    /Type /Pages
    /Kids [ 4 0 R ]
    /Count 1
    >>
    endobj
    3 0 obj
    <<
    /Producer (Haru Free PDF Library 2.3.0-dev)
    >>
    endobj
    4 0 obj
    <<
    /Type /Page
    /MediaBox [ 0 0 236 207 ]
    /Contents 5 0 R
    /Resources <<
    /ProcSet [ /PDF /Text /ImageB /ImageC /ImageI ]
    /Pattern <<
    /Type /Pattern
    /PatternType 1
    /PaintType 2
    /TilingType 2
    /BBox [ 0 0 100 100 ]
    /XStep 100
    /YStep 100
    >>
    >>
    /Parent 2 0 R
    >>
    endobj
    5 0 obj
    <<
    /Length 6 0 R
    >>
    stream
    1 0 0 -1 -118 296 cm
    1 w
    0 0 0 RG
    [] 0 d
    1 0.3 0.3 rg
    q
    % Rect
    119.25 90 m
    352.5 90 l
    352.5 294.75 l
    119.25 294.75 l
    119.25 90 l
    h
    B
    Q
    endstream
    endobj
    6 0 obj
    135
    endobj
    xref
    0 7
    0000000000 65535 f
    0000000015 00000 n
    0000000064 00000 n
    0000000123 00000 n
    0000000188 00000 n
    0000000458 00000 n
    0000000647 00000 n
    trailer
    <<
    /Root 1 0 R
    /Info 3 0 R
    /Size 7
    >>
    startxref
    666
    %%EOF

    You would need to post a sample PDF that demonstrates the problem.  All you posted there is text.  (PDF is a BINARY file format)
    From: Adobe Forums <[email protected]<mailto:[email protected]>>
    Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
    Date: Thu, 13 Oct 2011 11:02:42 -0700
    To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
    Subject: Can't open libHaru-generated PDF with Reader, other readers work.
    Can't open libHaru-generated PDF with Reader, other readers work.
    created by Fred Snerd<http://forums.adobe.com/people/Fred+Snerd> in PDF Language and Specifications - View the full discussion<http://forums.adobe.com/message/3969828#3969828

Maybe you are looking for

  • Is there any way to organize purchased TV shows?

    I just upgraded from 1st Gen to 2nd Gen ATV. Can you organized your purchased shows in alphabetical vice chronological order?  It would browsing easier. 

  • ADSL router - network but no internet

    I just upgraded my iMac from Tiger to Snow Leopard. After upgrade, I am unable to connect to the internet (no ethernet + no wifi). My router however assigns an IP adress. All other macs have acces to internet via the same router. Things I tried: - re

  • Drag and drop interaction - logic flaw

    Hi, I'm hoping for some help in ironing out this small bit of code. My logic is somehow screwed up. I have  10 clips and 10 targets. The user drags the clips to the targets, and when dropped on a target, the clip locks in place to the x and y coord o

  • Is there a way to convert an int to string

    My example String s = ""; int one = 1; int two = 2; s = one - two; I tried somethings but cannot seem to get by this one. Thanks in advance Adam

  • Having Issues with after effects, advice needed

      Hi I am having some unusual issues and a general question about after effects.The first question is how to remove all the thumb marks that i keep making ever time move the time line indicator down the time line, it auto creates thumb marks that I d