Can't open new file - Where do I file photoshop bugs?

"Could not complete your request because of a program error."  popups up when I try and File -> Open.  My only work around has been to close and re-open photoshop, constantly.
2012 Mac Air OS, 10.10.2, Photoshop 2014.2.2 (20141204.r.310 x64). This did not happen before I updated photoshop.
** Where does one file bugs or feedback for photoshop? or does Adobe not care? **
I can't find a better location. I saw someone else posted a similar discussion questions Dec 30th, so obviously this is not being fixed.  I find not opening new files to be pretty major function regression. If I open like 10 files when I first open photoshop it's ok, but then when I forget I need one more file, I see this error, the programs only been open 15mins, I've barely done anything to trigger a program error! I have to close and reopen everything. Making a new file is possible.

If what you see were "a bug", everyone would see it.  If it's unique to you, especially if you have not yet deleted and recreated your Photoshop preferences, you cannot call it "a bug".
That error message suggests there may something wrong with your Photoshop install or some other fault on your system,
Don't cry wolf prematurely, lest Adobe really stops paying attention to you.
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by deleting the Adobe Photoshop CS6 Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
NEW Video! Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
Mac OS
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If  you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.

Similar Messages

  • Can't open new tab by going to file/new tab (or CTRL+T or clicking on the new tab field). Only way is to right click on a link and choose open in new tab.

    Can't open new tab by going to file/new tab (or CTRL+T or clicking on the new tab field). Only way is to right click on a link and choose open in new tab.

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • Can not open new blank tab window from file, new tab.In Tools/Options/Tabs ticked open new windo w in new tab?

    Can not open new blank tab window from file, new tab.In Tools/Options/Tabs I have ticked open new window in new tab?

    The Ask Toolbar is probably causing that in the Firefox 3.6.13 version. Disable that extension or un-install it.

  • Illustrator CS2 can't open new file with network printer installed

    It seems that with my network printer set up I can't do much with Illustrator, I can't open new files and I can't print without opening up the printer setup menu in Windows.
    Photoshop CS btw, I can't open it at all.
    I take the network printer offline and everything is fine, except then I don't have a printer.
    Windows XP SP2
    Illustrator CS2 12.0.1
    Any fix for this?
    Thanks,
    David

    Creating a Dummy Generic printer fixed the issues of opening a new file in Illustrator and being able to open PS at all.
    However Illustrator is still taking several minutes to print something as simple as a test circle.
    The menu I was referring to is Printers & Faxes under control panel, though I realized later that may not have had anything to do with it. It may have simply been coincidental timing. I opened the P&F window about 10 minutes after hitting print and just after opening P&F the print window popped up. It simply may have been taking 10 minutes for the print window to open.
    With the network printer set up as the default printer if I try to open Photoshop a window opens but just stays a grey blank screen, no credits box, nothing. Then if after a few minutes I hit ctrl+alt+del it says Photoshop not responding.
    What I was doing to take the printer offline was to completely delete the network printer from Printers & Faxes.
    I'll see if they have an updated set of drivers, but I think I have the latest ones, as I updated them a month or so ago.
    Thanks,
    David

  • I can not open new windows

    When I´m on the internet I can not open new windows, not by ¨file new windows ¨ or by ctrl N. New tabs work but no new windows. It worls well with all other browsers.

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.<br />
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.<br />
    You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
    Your above posted system details show outdated plugin(s) with known security and stability risks.
    *Shockwave Flash 10.0 r32
    Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
    *http://www.adobe.com/software/flash/about/

  • Workbench can't open/new or design process in Windows 7 x64

    I have question after installed WB 10 in Windows 7 x64 and can't open/new process in new/get application. it showed blank screen that process.
    and i checked log in D:\Users\Songvit\Workbench 10\.metadata\.log
    !SESSION 2011-11-22 10:15:59.625 -----------------------------------------------
    eclipse.buildId=unknown
    java.version=1.6.0_26
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Framework arguments:  #Product Runtime Configuration File
    Command-line arguments:  -os win32 -ws win32 -arch x86 #Product Runtime Configuration File
    It loaded with JRE x86
    i install JDK 1.6 update 29 x64 (jdk-6u29-windows-x64.exe from ORACLE) and already set environment path of WB_JRE_Home to C:\Program Files\Java\jre6
    but in my ADEP server has installed in Windows 2003 Server (x86) and install WB too. It worked.

    I am having this issue also on my Windows 7 64 bit machine. When I try to open Workbench it takes forever, slips into a non-responsive state, and then when it finally does open I can't actually see anything in the design palette. On my old XP machine ADEP Workbench opened just fine. And on the same Windows 7 machine ES2 Workbench opens just fine.
    Any ideas?
    I am pasting in the Workbench log message.
    !SESSION 2011-12-22 13:29:12.136 -----------------------------------------------
    eclipse.buildId=unknown
    java.version=1.6.0_26
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Framework arguments:  #Product Runtime Configuration File
    Command-line arguments:  -os win32 -ws win32 -arch x86 #Product Runtime Configuration File
    !ENTRY org.eclipse.osgi 2 1 2011-12-22 13:29:13.586
    !MESSAGE NLS missing message: Product_ReleaseVersion in: com.adobe.livecycle.workbench.core.messages.messages
    !ENTRY com.adobe.lcide.rcp 1 0 2011-12-22 13:29:16.766
    !MESSAGE Workbench started at: Thu Dec 22 13:29:16 EST 2011
    !ENTRY com.adobe.ide.singlesignon 1 0 2011-12-22 13:29:17.696
    !MESSAGE Workbench version '10.0.0.v201107102105'
    !ENTRY org.eclipse.jface 2 0 2011-12-22 13:29:19.906
    !MESSAGE Keybinding conflicts occurred.  They may interfere with normal accelerator operation.
    !SUBENTRY 1 org.eclipse.jface 2 0 2011-12-22 13:29:19.906
    !MESSAGE A conflict occurred for F2:
    Binding(F2,
    ParameterizedCommand(Command(com.adobe.livecycle.workbench.applicationview.renameCommand, Rename...,
      Category(com.adobe.livecycle.workbench.applicationview.category,%applicationview.commands .category.name,%applicationview.commands.category.desc,true),
      com.adobe.livecycle.workbench.applicationview.handlers.RenameHandler,
      ,,true),null),
    org.eclipse.ui.defaultAcceleratorConfiguration,
    org.eclipse.ui.contexts.window,,,system)
    Binding(F2,
    ParameterizedCommand(Command(org.eclipse.ui.edit.rename,Rename,
      Rename the selected item,
      Category(org.eclipse.ui.category.file,File,null,true),
      ,,true),null),
    org.eclipse.ui.defaultAcceleratorConfiguration,
    org.eclipse.ui.contexts.window,,,system)
    !ENTRY com.adobe.ape.core 2 1 2011-12-22 13:29:22.097
    !MESSAGE Still waiting for DestinationService after 2 seconds

  • Can't open numbers documents, says index.xml file is missing?

    can't open numbers documents, says index.xml file is missing

    I came across this problem after upgrading to Mavericks.  Here's what I did to solve the problem:
    Issue:  I began working on an existing spreadsheet.  After I saved it and tried to pull it up again later, I got the message "index.xml file is missing...".
    Go to your dock and delete the icon for Numbers (mine still referred to the previous version of Numbers). 
    Go to Applications and drag the Numbers icon to the dock.  This icon now links to the new version of Numbers and  (hopefully)  your spreadsheet should work.

  • Safari ios7 issues on iPad Air - can't open new tabs - + sign closes app

    Safari ios7 issues on iPad Air - can't open new tabs or view other tabs.
    The + sign just closes the app every single time!
    In some cases, the back and forward buttons don't work.
    It's driving me crazy becuase if the webpage I'm on opens and ad or tab that I don't want to look at, I can't close it and go back, I have to retype the web address in and find where I was on the site!

    I, too, tried all the fixes...nothing worked.
    Found another thread on this forum and looks like a lot of us are having same problem.
    Next time it happens, go to SETTINGS/GENERAL/ABOUT and check to see it there is a "low memory" incident report.
    If there is:
    See the discussion thread "iPad Air Low Memory Crashes".
    Seems to be common....this could turn into a HUGH issue.

  • I can not open new tabe in the same page

    i can not open new tabe im the same page
    when i click on new tabe , it donsnt open at all

    Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
    There are a couple of places to check for the Ask toolbar:
    * Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
    * Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

  • I can't open attachments on my iPad 2.  I have downloaded the 8.0.2 software update.  I can't open jpgs, PDFs, docs. or movie files now.

    I can't open attachments on my iPad 2t and I can't open jpgs, PDFs, docs. or movie files now.

    Obviously, you are talking about the mail app, so force close the mail app and reset your iPad. If that fails, reset all settings.
    In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it. 
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    When you reset all settings, you will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.

  • PDF SCANS ERROR MESSAGE: CAN'T "OPEN THE DEFAULT APP FOR THIS FILE TYPE" EG. PDF

    OFFICEJET PRO 8600 PLUS , WIN 7, SCAN TO COMPUTER AS A PDF FILE.  ERROR MESSAGE: "
     CAN'T "OPEN THE DEFAULT APP FOR THIS FILE TYPE" EG. PDF

    Hi @reddog2,
    I would contact HP Cloud Services for assistance. Call 1-855-785-2777.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Can't open new windows if clicking on a link!

    For some reason I can't open new windows if I clic on a link. It's alright if it opens in a new tab, but if it opens in a new window, the window that opens is just blank. I have no idea why it's doing so, it started a couple of weeks ago, and it's very annoying. I guess it has something to do with securityoptions, but I haven't been able to sort it out. Would be very glad if anyone should have an answear to this!

    Try These Possible Solutions:
    1. Restart Firefox and your computer.
    2. Use the keyboard shortcut CTRL+T to open a new tab.
    3. Run firefox in safemode (no add-ons) Go to start>all programs>Mozilla Firefox

  • Can i open and edit nikon d810 raw files in lightroom 4.4

    can i open and edit nikon d810 raw files in lightroom 4.4

    No. Lightroom 4.x will never be able to open Raw files from the D810.
    D810 support has only just been added to the RC version of Camera Raw 8.6. It is never retrospectively added into older versions.
    Adobe Photoshop Camera Raw 8.6 RC for CC and CC 2014 Release Candidate | digital camera raw file support - Adobe Labs
    Adobe will probably add D810 support to the next version of Lightroom.
    Either way you'll have to upgrade to Lightroom 5 to be able to open D810 Raw files in Lightroom.

  • [bug] Can't open new desktop from mission control if dock is on the right side

    I can't open new desktop from mission control if dock is on the right side

    I recently moved my dock to the right so I didn't know the + sign would switch sides. I normally run around that many too depending on how large of a stack whatever I am programming is using.
    Anyways, thanks for the help

  • Ibooks on my mac OS X yosemite can't open some highlights on downloaded epub files,any solution pls.?

    ibooks on my mac OS X yosemite can't open some highlights on downloaded epub files,any solution pls.?

    ibooks on my mac OS X yosemite can't open some highlights on downloaded epub files,any solution pls.?

  • I can't open new Tabs on the botton position?

    Hello. After upgrading to Firefox v.7 from v.5 I can't open new tabs when on the bottom. Also in any webpage, in an area of about an inch below the "tabs" line does not work. Example: on the Firefox "Help" page I can not sign-in/register if I want to "contribute" & I can not use any of the buttons under the title "NEED HELP WITH FIREFOX?". When on the Yahoo home page none of the buttons above the Yahoo "search bar" and the "search bar" itself works.
    I have been trying to get someone on Live chat since 9:00 with no avail.

    The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Maybe you are looking for

  • Opening PC .sesx files on a Mac?

    Been using the 32 bit version of Audition via the CC on my Win 7 PC for 6 months. Now we're migrating to Macs and I cannot open any of my old session files. Maybe I'm dumb, but I thought that the sesx files would be cross platform compatible? Have I

  • Why does the program crash when I select Editor?

    Everytime I start up my Adobe Photoshop Elements 7 and select "Editor", the program stops and it crashes.  I never had this problem before and I'm getting absolutely nowhere with the webpage to find a solution.  Any help would be appreciated.

  • Urgent ! help ! Pop-up panel invalidates graph cursor to snap to plot point.

    I used PlotXY in the graph control with cursor attribute of '"sanp to point" and produced a plot. Everything is OK before popup a pop-up panel. After the pop-up panel removed, the cursor can't snap to any point of the plot. I tried "SetPlotAttribute

  • Where's "Insert Pages" in iWork's Pages 2013?

    In Pages 2009, we were able to see all of the different styles of pages by clicking on the "Pages" icon with that "+" sign at the top of the document or we could go to Insert > Pages to see the array of page style options to choose from. Has the loca

  • Importing Trading Partner Profiles

    Greetings, Is there an XSD that captures our notion of Trading Partner Profile? If so, is there a back door way of importing XMLs of that type into an Oracle Integration B2B (I suspect there's no way of doing that from the console)? To elaborate, IHA