Can't open new project or picture in Photoshop CS4 Extended

Hello!
I was trying to work on some pictures today on my mac OS X Yosemite 10.10 in my Ps CS4, but when I tried to open a new project I got this error message "Fatal error - missing component /Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework". And indeed this file didn't exist on my computer. "The Adobe Version Cue CS4" folder didn't exist. I'v tried to find help on the web but haven't found anything. Is this a common problem or am I one of the few people who's got it. Does anyone have a solution to it? I could mention that the computer I'm working on now is not the original computer it was installed on. I've changed up for a regular macbook to a macbook pro and transferred the hardrive to the new one. May this be the reason?
Best regards Ludvig G

Make absolutely certain you have the utterly useless Version Cue disabled in any place where it may appear in Photoshop's and Bridge's Preferences. I haven't used CS4 for years, so I can't tell you the exact location.
Even better, don't even install Version Cue if you Uninstall and re-install CS4. Adobe has totally abandoned, and even when CS4 was new, the advice from Adobe engineer was not to use Version Cue at all.

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Here is the Crash Data:
<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="3.0.20090804" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown">
<time year="2009" month="11" day="20" hour="22" minute="57" second="2"/>
<user guid="f32bcbfe-242d-4051-8b96-487956b2e7bc"/>
<system platform="windows" osversion="5.1.2600 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="893" machine="AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55" model="x86 Family 15 Model 104 Stepping 1" cpuCount="2" cpuFreq="1800 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x01a29f27">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x01a29f27" symbolname="UIF::MenuUtils::RenameMenuItemCommand"/>
</thread>
</backtrace>
<registerSet>
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<register name="EDX" value="0x0012ddc0"/>
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<reproSteps>
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</crashreport>

Hello,
I have the exact same problem as you with PE8 and Win7 (x64), and a reboot also helped me. But the problem came back the next time I tried to open PE. Have you expreienced the same? It cant be that we have to reboot every time we want to use PE?
Best regards
Øystein Morvik
Norway

Can't open new project in Logic after updating to Snow Leopard

I've been having a few problems with Logic 9 since updating to Snow Leopard (10.6.8 ) a couple of days ago.
Every time i click on "new" and try and start a new project - logic freezes and i get the rotating circle sign and Logic stops responding - eventually i need to force quit and start again.
Existing projects seem to be functioning fine, although slightly slower than before.
Does anyone have any fixes for this?! Not being able to start a new project is quite a big problem!
Thanks

opened from the tool bar and also directly from applications. Any more suggestions?
Can you start a new project, or are you saying you cannot launch DVD SP at all? If the later try deleting the preferences (since you are on the road, make sure you copy the preferences to someplace in case something goes wrong.) If it is the former, you may not be ablle to open the existing project if you took all the steps of clicking cancel etc., though the deleting preferences could possibly help if the preferences are corrupted and causing an issue when you are trying to skip files. (Would not count on that one though.)

Can't open new project in DVDSP.

I'm new to DVDSP, but have been using FCP for years. I was in a hurry to finish a project the first time I opened it (my movie prepared and ready to burn), could not find concise instructions on the basics and resorted back to iDVD. Now I'm traveling in an RV and planned to spend time learning DVDSP. I tried to open it and dialog tells me such and such movie file cannot be found (which is on an ext. HD at home) and movie won't play without it. When I click "cancel" it crashes and I have to force quit. Tried 5 times. Restarted computer, repaired permissions, let it rest overnight. Can anyone help?
Thanks,
Gramcracker

opened from the tool bar and also directly from applications. Any more suggestions?
Can you start a new project, or are you saying you cannot launch DVD SP at all? If the later try deleting the preferences (since you are on the road, make sure you copy the preferences to someplace in case something goes wrong.) If it is the former, you may not be ablle to open the existing project if you took all the steps of clicking cancel etc., though the deleting preferences could possibly help if the preferences are corrupted and causing an issue when you are trying to skip files. (Would not count on that one though.)

Can't open new project

I have been doing editing for the last year on my laptop with premiere CS4. Then, yesterday I tried to open a new project- I get "not responding." I reinstalled the software, to no avail-- get the same message. I can open a previous project, so I did that, imported my wmv clip, did a little editing,croping, this resulted in an hour glass, and then "not responding" and I also lose the top task bar where the file (save option) is. So, I couldn't save it but just "x" out and lose everything.. Any ideas? I am running XP, core 2 duo @2.5, 3gb ram.
Bob

When something works one day, but not the next, then something has changed. Unfortunately, finding out what has changed can be a real task.
First thing that I would do is to make sure that both the audio and video drivers are the very latest.
If this does not fix things, I would do a System Restore Point for now (do this manually), then boot to Safe Mode (often not necessary, but this is 100% fail-safe), and choose a System Restore Point from when it did work. Reboot. Test.
As a bit of background on the first, even a simple OS update/hot-fix can kill a video, or audio driver, and PrPro interfaces very, very closely with those.
Good luck, and there will be more tips coming in from others,
Hunt

Can not print out good quality pictures in Photoshop CS4...

Hi,
I can not print out good quality photos from my printer. Photos are dark and colors are not good either. I have Windows XP, Photoshop CS4 and printer Epson R800 . I have been trying to find out what are the right settings on the computer, printer and in the software and spent hours on the computer not able to sort out this.
Many thanks before hand,
Anna

Same answer as on a million otehr such thereads: Read up on color management, reset your monitor settings and profile, reset your printer settings and profile, calibrate.
Mylenium

Photoshop CS4 extended 64bit crash opening CS3 files

Everytime i open a CS3 psd file in Photoshop CS4 extended 64bit the application crash after few minutes or seconds... this is very very very frustrating...

In PHOTOSHOP CS4 extended 64bit i think the problem is opening CS3 files containing text layer ...
I have done tests with
- a file with only background > apparently OK
- a file with a simply text layer > CRASH
- a file with a simply text layer and masked image > CRASH
- a file with masked image > apparently OK
all file are 640x480 72dpi RGB
The 32bit version don't crash but is to slow than CS3
Firma problema:
Nome evento problema: APPCRASH
Nome applicazione: Photoshop.exe
Versione applicazione: 11.0.0.0
Timestamp applicazione: 48d38aa7
Nome modulo con errori: StackHash_b20b
Versione modulo con errori: 6.0.6001.18000
Timestamp modulo con errori: 4791adec
Codice eccezione: c0000374
Offset eccezione: 00000000000a6e97
Versione SO: 6.0.6001.2.1.0.256.6
ID impostazioni locali: 1040
Informazioni aggiuntive 1: b20b
Ulteriori informazioni 2: 7365e82934fd5d6ca6a7f6098012906a
Ulteriori informazioni 3: 1d0a
Ulteriori informazioni 4: d1fb5c54064c36d5f54ecfc07bcfe17d

How can I open a project made in 2000 on Final Cut Pro to migrate it to a new version?

how can I open a project made in late 2000 on Final Cut Pro to migrate it to a new version to finish editing it? files, timeline and unfinished edit are all stored on hard drive since early 2001, with all the original miniDV tapes still in hand

Do you still have legacy FCP? If you not you need to find someone who will open the project in FCP6.0.6 or later. Export an XML file of the project. Use 7toX to convert it to an XML format that works with FCPX. Import the converted XML file to FCP.

Old Logic + a new Mac = can't open old projects anymore. De/re-install?

Hi everybody,
maybe someone can advise me with this problem:
I bought a new Mac recently, did install a fresh OSX 10.5 and then used migration assistant to transfer my old user account from my old Mac (10.4), incl. all files. It did take a night, but it worked - or so I thought. Actually all applications work as they should, except for Logic. I had to re-authorize a few plug-ins, but then all seemed to be cool. I can open a new project, record audio, midi, add plug-ins, all cool. But I ended up with 3 problems, which are really annoying:
1) EXS24 couldn't find most of the samples anymore. Most, not all. I have 4 internal HDs, one for the system, one for audio recordings, one for samples, one for "other stuff". 2 of these disks came from the old Mac, 2 new ones, content copied from old Mac. In the EXS prefs I set "search for samples" to "all volumes", but it still didn't work perfectly. Finally I bought EXSManager Pro and now it seems to work again. I didn't try ALL samples yet, but the +/- 20 EXS instruments I tried, did load all samples.
2) Space Designer doesn't load impulse responses for the presets anymore. They're there and at the right place. I can load SD and import an existing impulse file, no problem. But the presets don't find the required files anymore.
3) Now - and this is the worst one - I can't open old projects anymore. I just can't. It starts loading, I see the rainbow thing (don't know the right word), it turns black & white and that's it. You can watch this forever and nothing happens.
Regarding all 3 issues:
I don't get any error messages. Logic doesn't crash, I can't click 'apple-.' to stop loading/searching. It just doesn't open the file. I had a coffee, a pizza, I let it try for 2 hrs+, but neither did it load a SD preset or an old song file. All I can do is manually quit Logic.
But when I open Logic with the CTRL-button down and click "no" to core audio I can open all songs. Of course I can not hear a tone then, but it's all there. Opening a song takes 3 secs then. I tried to safe a song then with a different name, re-started Logic with core audio but same result. It get's "stuck".
Of course I checked user permissions and all the usual trouble shooting clicks, but still Logic has a mind of it's own. I installed a 2nd user with admin rights, though still the same, plus all the 3rd party plug-ins refusing to work.
Now I was thinking, should I de-install Logic and re-install from the original CDs maybe. And if so, is there anything special I have to take care of? Like manually removing any prefs or cache files?
Or completely re-install the whole Mac? (pleeease no....)...
If anybody has any idea, it'd be highly appreciated.
Thank you in advance and for the energy to read my little novel here,
cheers,
Joern

Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern

I can't open new imovie project

I bought imac 3.2 Mac OS X 10.6.6 approximately 2 weeks ago.
I can use all of software except imovie. I can't open new imovie project. Let's have a look what I did...
- Open imovie
- Click + for new project then project themes screen opened
- Choose one of the project then click create
- NOTHING HAPPENED.
I tried hundreds times...
Can somebody help me please..

elikness wrote:
In the previous messages it's written out like this:
Go to MacHD > Users > your home folder > Library > Preferences > com.apple.iMovieApp.plist (drag that to the trash)
This method didn't work for me, I've created an alternate thread for mi case. I'd appreciate any other alternative.
https://discussions.apple.com/thread/4448472
Message was edited by: mat060 (adding quote)

Cannot Open New Projects Created in Premiere 8

My software is Premiere Elements 8
My system is a Dell Studio 17, i7-720QM, 6MB Cache, 8GB DDR3 SDRAM.
I ran into a third problem using PE8:
1. After I open a New Project in the PE8 Welcome Screen, sometimes the work area refuses to pop up on my screen; no Monitor, no Timeline, no Task pane. When I relaunch PE8 and try to open the New Project I just created I get a message "...cannot open projects created with Premiere Pro"
Has anyone experienced this? Do I simply reload the software? I recently downloaded the PE8.0.1 patch.
Thanks for any assistance.

I too had the same issue - along with an inability to (re)open video projects. I did a few things.
As long as I created the project using the DV - "Standard 48kHz" setting, it worked. Selecting "Widescreen 48kHz" allowed me to save the project but I was unable to open it, receiving the error you are getting about needing to use Pro.
The second issue is an inability to open an existing project. Premiere launches, a progress bar shows "loading....1%...100%" - then nothing happens. The workspace is empty and all menu options are disabled.
First - install 8.01, and reboot! The installer doesn't indicate that you need to. I continued to have the same problems until I rebooted.
Second - upgraded the ATI drivers from the Dell website. Apparently my 2-week old Dell XPS-16/i7 laptop came with drivers from 2009 - go figure.
To recap, 8.01 (+reboot) fixed the "need Pro to open" issue
Updating ATI driver from Dell website fixed the "can't open existing project" issue.
And while on the Dell website you'll notice lots of drivers that need updating. I did them all.
-Mike

Can't open a project who has a merged clip in it

I have 2 Macs using Premiere Pro CC, same version. On one of my 2 Mac, i can't open any project who has merged clips in it. It shows this error message. : "this project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with thi sequence type". It shows this even if there is no sequence in the project. It happens only if i have a merged clip. it could even be a merged audio clip. What can i do?

Hello Spadrille,
It sounds like your application is not activated. Try this: Open a new project in Premiere Pro. Choose Help > Decativate > Restart Premiere Pro. Then choose Help > Activate. See if that solves your problem.
Thanks,
Kevin

Can't open fcp project file - fcp not responding

starts to open project but gets to 23% and freezes fcp...project is being stored on a lacie 250gig protable hd with firewire. never had this issue after tons of work. tried going to a autosave version but tried several and they freeze up fcp
any ideas short of moving all the media to another drive and starting a new project (I was just about to start cutting this project today).

Welcome to the forum!
Post the version of FCP you're running.
Try opening a new project file, then importing the captured clips into it... might fix this... If you trash your preferences for FCP found in the user/library/preferences/FCP User data folder, you can just click on the application and it won't try to open the last project file.
Can you open earlier project files OK?
Jerry

Can't create new projects in RoboHelp HTML 7

When I try to create a new projects in RoboHelp HTML 7, the
Projects Type field is blank on the New tab of hte New Project
dialog box. I just bought this product after using the trial
version for 30 days. I can open the projects I created before but
can't create new projects. Help! I need it now!

OK, this problem is solved -- the problem was RoboSource
Control 3.1. I realized that I had installed RoboSource Control 3.1
during my Trial install (the option to install it is checked by
default). By re-running the Trial download (thank God I saved it) I
was able to uninstall RoboSource Control 3.1. (I could not
uninstall it using the Tech Comm Suite installer or the Add/Remove
function in the Windows Control Panel)
Then I ran the Tech Comm Suite install and reinstalled
RoboHelp 7 (without installing RoboSource Control 3.1).
Now RoboHelp 7 HTML works again. Note that only the HTML
version was screwed up -- the Word version ran OK, I just don't
need it.
Finally, I just want to say, Adobe Tech Support *SUCKS*.
After spending a half hour on my initial call on Sept. 26th, "Ken"
directed me to the Adobe Support web page and told me to enter my
problem myself -- thanks for nothing, Ken. He promised a 24 hour
turn around, which did not happen.
When I called back on Sept. 29th, I wasted another hour with
Natasha and Sam, who had me run CSClean, which wiped out my
registry entries for Acrobat and Photoshop, forcing a reinstall of
those products. Of course, that did not help me at all.
Adobe, please stop outsourcing your Tech Support to India --
those guys know nothing!
The replies to this issue on the "Customer Support Portal"
have been slow, indifferent and unhelpful. Shame on them!
I'm posting this fix to this problem on this Forum, so the
next poor slob may be able to fix their problem themselves as I
did, 'cause Tech Support sure won't help!

Can't open new project or picture in Photoshop CS4 Extended

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