Can't open office files on iOS 7 or 8

using iPhones 4, 4s, 5 and 5s all with at least iOS7 or greater. users receive email from our exchange server with microsoft office file attachments (word, excel and powerpoint) and they cant open them. They hit "download entire message" and then try to open the file. It takes us to a grey screen with the file name on top, the file name in the middle of the grey screen and it says "Office Open XML Presentation" then the size 870k.

I have just downloaded Adobe reader on to ipad 2. I tried opening a Pdf in ibooks and then Adobe reader. I can only get the introductory pages. I can open the full dcument using adobe reader on my Mac?
It is one of those rare occasions where Apple comes off badly against microsoft. Opening a pdf attachment using windows is a doddle. Opening a pdf document on my mac seems to require me to save the document first - clunky to say the least, opening a pdf on ipad - impossible! All in all pretty rubbish. Can't believe they don't have something like this nailed.

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Can't open pdf files in ios 6.1

I can't open pdf files on my iPhone or iPad since I updated to ios 6.1. Anyone have any ideas?

I tried resetting, also tried adobe reader and this came up
[IMG]http://i542.photobucket.com/albums/gg434/taylor_james_2008/image.jpg[/IMG]
Here is a screen shot from the email
[IMG]http://i542.photobucket.com/albums/gg434/taylor_james_2008/7f68c006-d6f9-43c2-8b 46-5fab7d19347d.jpg[/IMG]
I'm not very technical savey and won't pretend to be, but am very confused as to why they opened just fine before the update and now won't open at all.

Can't Open Excel Files in iOS 6

One of my co workers upgraded to the new iOS 6 last week and now they can't open some of the Excel files from their iPhone 4S. I can open the file with no problem, I have iOS 5.1.1 iPhone 4S. iOS 6 can open some of the excel files, but I know it can't open them all. Some of the .xlsx files will open but some can't. Anyone else having this problem?

Here is the pic of what happens why he opens the file on iOS 6. It does not go any further. I open it fine with no problems, I am on iOS 5.1.1

Can't open office files from my usb drive

Dear forum
Sins a few weeks ago i am not able to open office file from my USB-drive.
However i can copy the file to the desktop and than i can open them.
I have this problme only (for as far i know) with office files.
greetings Ypkoba

If the drive is NTFS format, the Mac can read, but not write thiose drives natively.
So the issue may be that the temp file and the output file cannot be created on the same drive.

Can't open pdf files on IOS 7

Since the upgrade to IOS 7, I can't open PDF FILES. They download all right, but I only see like a pic. I can't open, can't save to pdf, can't see it. Can't nothing. Any help?

I have just downloaded Adobe reader on to ipad 2. I tried opening a Pdf in ibooks and then Adobe reader. I can only get the introductory pages. I can open the full dcument using adobe reader on my Mac?
It is one of those rare occasions where Apple comes off badly against microsoft. Opening a pdf attachment using windows is a doddle. Opening a pdf document on my mac seems to require me to save the document first - clunky to say the least, opening a pdf on ipad - impossible! All in all pretty rubbish. Can't believe they don't have something like this nailed.

Can't open office files located on a windows server fileshare

Hi TechNet / Office for Mac Community,
re: can't open MS Office files located on a windows server file share
Is anyone else experiencing this issue and/or have a fix?
Details:
Clients: Mac OS X 10.6 / 10.7 / 10.8 / 10.9
File share: Windows Server 2008 R2
Connecting via SMB or CIFS
Problem:
When mounting the Windows Server file share, Mac clients are unable to open MS Office 2011 files (not just powerpoint) from that location.
Error message: "there was an error accessing /Volumes/data/folder/presentation.pptx"
There is no issue creating or deleting MS Office files from that location.
The Mac 'Preview' application is able to open the same MS Office file without issues.
The file is not corrupted and can be opened when copied to the desktop.
Windows clients have no problem opening the file.
Only this particular file share is having an issue.
Are there any known issues or requirements for Windows Server file shares and MS Office 2011 that would apply to this problem?
Your assistance is greatly appreciated.

WebPhoenix, recommend you post this question here instead:
http://answers.microsoft.com/en-us/mac
Thanks,
Mike
Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription. This is a standard response I’ve written up in advance to help many people (thousands, really.)
who post their question in this forum in error, but please don’t ignore it. The links I share below I’ve collected to help you get right where you need to go with your issue.
For technical issues with Microsoft products that you would run into as an
end user of those products, one great source of info and help is
http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here:
http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx
For Technical issues with Microsoft products that you might have as an
IT professional (like technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at
http://social.technet.microsoft.com/forums/en-us, and search for your product name.
For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at
http://social.msdn.microsoft.com/forums/en-us, and search for your product or issue.
If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here:
http://community.dynamics.com/
If you really think your issue is related to the subscription or the TechNet Website, and I screwed up, I apologize! Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots
of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing.
If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you! It’s called the Where is the forum for…? forum and it’s here:
http://social.msdn.microsoft.com/forums/en-us/whatforum/
Moving to off topic.
Thanks, Mike
MSDN and TechNet Subscriptions Support

Since last update for iOS can't open PDF file in iPhone 5

Since last update on PDF can't open PDF file on iOS.
MSG says that PDF file I'm trying to open is not a valid PDF file but I can open
It on iPad. Any explanations please ?

If you can share this PDF with us at [email protected], we can take a look, and see if there's a bug in Reader for iOS that is preventing us from opening it.

After installing iOS 8 update on Iphone 5C, I can't open any files in my emails. Why?

After installing iOS 8 update on Iphone 5C, I can't open any files in my emails. Why?

Hello Rach Ryan
First I would try closing the app from multitasking and then launching it again. To do that, double tap the Home button and then swipe up on the app to close it completely. If that does not work, then I would restart your iPhone.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Regards,
-Norm G.

I do not have Microsoft office and to know if I can still open docx files - error message reads corrupt files. Is there a reliable converter out there?

I do not have Microsoft office and want to know if I can still open docx files - error message reads corrupt files. Is there a reliable converter out there? I am a new mac user.

Install the free LibreOffice and save a bundle not having to pay MS. http://www.libreoffice.org/

I can't open Adobe files and keep getting this message: "Adobe failed to connect to the DDE server" - anyone got a fix for this? I'm Windows 7, 64bit running Office 2010 Pro Plus - anyone got a fix for this?

Forgot to mention I'm using Firefox V.4

Hey Jorge,
I've checked Reader, and there are no updates. I've run a Windows version compatibility test - although it only goes up to Vista, and not Windows 7.
Anyway, it appears I can now open Adobe files - but I've found another issue: when I right-click on a file and scroll down to the 'send to email recipient', it doesn't automatically open an Outlook email with the file as an attachment - in fact it doesn't open Outlook at all, let alone automatically?
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Unable to open Office files on SharePoint 2010 sites on Windows Server 2008 R2

Setup: Windows SharePoint Server 2010 sp1 on Windows Server 2008 R2 (hosted on VMWare VSphere ESXi 5.1)
Secured using Domain SSL from GlobalSign.
Client OS: Windows 7 Professional 32bit & Windows XP SP3 32 bit
Browsers: IE10, IE9,IE8
Office: Office 2010, Office 2010 sp2 (both 32bit), Office 2007
Problem Description: Only recently, users started having issues with opening Office files (Word, Excel) on SharePoint sites. When you click on an Office file e.g. Word Document, it comes up with the option to select "Ready only" or "Edit"
and choosing either options and re-entering the login credentials results in the
application hanging. If you leave it for a while (about 5 minutes) sometimes the file opens and other times it gives the error "Could not open https://portal.com/XXX/XXX/Document.docx". Even when it opens, it's extremely
sluggish and can't do anything other than end it via Task Manager. Same with excel files.
This happens to all the users all different OS and browsers.
On XP Pro SP3 w/ IE8, when you click on the file, the login prompt keeps popping back up repeatedly and if you click cancel, the file loads up anyway but no way of saving back onto the SharePoint site.
IMPORTANT: One exception is when logged in as a Site Collection Administrator, it
works like a dream bizarrely!!!! Opens, Edits and saves back fine on the SharePoint site.
Have tried following:
1. Repaired Office 2010 Pro; Uninstalled/Re-installed Office 2010 Pro
2. Reset Browser, unticked automatically detect proxy settings.
3. Emptied OfficeOfflineCache on Client
4. Removed WebDAV from the SharePoint server
5. Added Antivirus folder exclusion (We use SEP 11) on the SharePoint Server
Note: PDF files opens fine for all users.
I would immensely appreciate if anybody has got any advice/pointers/suggestions. Desperately out of ideas at the moment.
regards,
Compter Sez No!

Hi,
According to your description, When you try to open a Microsoft Office document from a SharePoint 2010 site in a client application, the document opens slowly and you are prompted to enter your credentials multiple times.
This issue may be because of SharePoint Web Front End (WFE) server(s) has Antivirus software installed and the exceptions are not set correctly.
I recommend to remove the antivirus software or set the correct permissions for the antivirus software to resolve the issue.
To configure the antivirus exceptions, please follow the guidelines in the below articles:
KB943620:
Folders to exclude when you perform a file-level antivirus scan on a server operating system.
KB952167:
Certain folders may have to be excluded from antivirus scanning when you use a file-level antivirus program in SharePoint.
KB943556:
Recommended file and folder exclusions for Microsoft Forefront Client Security or Forefront Endpoint Protection 2010.
Best regards.
Thanks

Mail app doesnt open pdf files (iPhone5 & ios 7.0.4)

Hello,
our CEO can´t open pdf files from email attachments on his iPhone 5 on ios 7.0.4.
Normal behaviour:
Usually the mail app opens the pdf from the email and you can scroll through the pages and everything is okay.
Error description:
But in our case when tipping on the pdf icon at the bottom of an email, the mail app just jumps to the top of the email and nothing else happens.
After doing this two or three times, the icon changes to a picture showing the first page of the file. Tipping on the picture opens the known "save picture" menu.
Solutions I tried:
- Holding the thumb on the pdf icon does nothing.
- After forwarding the email to another ios device (verified with iPhone and iPad) the pdf file can be viewed without problems.
- Restart (holding top and home button)
- I read in a community that the app "Stanza" can cause the problem. Check: It has never been installed on the device.
Solutions I didn´t try:
- Recovery from an iTunes backup. (As i read, this doesn´t solve the problem.)
- Recovery without an iTunes backup. (As i read, this will solve the problem (-no surprise). But this is no valid solution for our CEO.)
Question:
Does anybody know the problem and a constructive solution? Thank you very much!
Best regards
Mr Flame

Thanks for the answer.
The error is occuring with every pdf file attached to an email.
I know, you don´t need 3rd party software. That´s why I posted this as a problem to the community.

Some users can't open Excel files. It is trying to open it in Internet Explorer "An error has occurred. Please try again."

I have some users in my company that can't open Excel files from any document libraries on SharePoint 2010. The receive the error message "An error occurred. Please try again."  We don't currently use the Excel calculations services. When
a user opens an excel file they are prompted to either Read Only or Edit.
This affects less than 5 people in a large company. They have the Full Control permissions and have been able to open the files previously. There has been no changes made to the server either. I can't find anything that points to this in the
event viewer.
It doesn't matter if which computer that they try to open this up from either.   All computers are Windows 7 Professional with IE 9 and Office 2010 x64.
I can't find anything that points specifically to this exact error. None of the excel files contain pivot tables.    This one has me stumped.

I would make sure no one has open on machine / locked on machine (Would assume you checked this, but wanted to add)
Also would have assumed you restarted the machines (:))
Make sure the file security did not change (check to ensure no one changed the sercuity of the excel)
Make sure the version of excel is the same (Changing from 2010 back to 2007 affects the file, etc.. on convert) that no one converted and saved thus causing error in file.
Can they open other excel files?
It sounds like the excel file it self has changed if you cannot see issue in SharePoint logs.
If it is all SharePoint excel files - try deleting one persons access and readding them to see if that helps.
SharePoint has issues ;)

I upgraded my Mac from OSX 10.5.8 to Snow Leopard and then to Mountain Lion 10.8.2. I did have Microsoft Office for Mac 2004 in my applications and now get a message "can't open Office because Power PC applications are no longer supported."

I just upgraded my MAC from OSX 10.5.8 to Snow Leopard and then to Mountain Lion 10.8.2. When I try to access my Microsoft Office for MAC (2004 edition) files I am getting a message "can't open Office because Power PC applications are no longer supported. How can I access all of my save Word documents? I just want to be able to retrieve all of my documents that were in Microsoft Office for Mac (2004). If I purchase the newest version of MS office for Mac from Apple will I be able to retrieve my old documents?

Use any number of free alternatives to your nearly decade old version of MS Office.
Consider
LibreOffice (donation-supported)
NeoOffice (free)
OpenOffice (free)
In addition to the above I also recommend Apple's Pages ($19.99). I use OpenOffice and Pages and have been completely Microsoft - free for years. Life is better without Microsoft.

Can't open PNG files in Photoshop CS5...??

I'm seeing lots of threads with this problem but none of them seem to have an answer.
For some reason right now when I try to open a PNG file in Photoshop it just crashes. I end up with a neverending "hour glass".
I had all of my website project directories on a network share. As I'm no longer sharing all of these files with an office of people I decided to move all of these project files back to my own local machine. Ever since I've done that I can't open PNG files in Photoshop anymore.
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I was able to edit PNG files just fine up until today, and the only thing I've done is move the files from the network share to my local hard drive.
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Can't open office files on iOS 7 or 8

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