Can't open or compose SMS on OS v5.0

Hello people, am new to this forum, I own a storm 9500 phone. It works fine on os v4.7 but after upgrading to version 5.0 I find I am unable to open my SMS messages, I receive them, but I cat open them to view. Also if I try to compose SMS, after entering the number or contact, once I click OK , everything goes off, I don't get to the SMS editing screen. Help please, cos downgrading back to v4.7 sucks... Thanks

Hello Kinggcrib,
From what you are describing regarding your SIM card and SMS , this would be service related, and you would need to contact your service provider.
Also if you do not have the option for personal email this would be a service related issue as well with your BlackBerry services on your account and you would need to contact your service provider to verify the correct BlackBerry services are enabled.
Thanks.
-HB
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Frank Caggiano wrote:
Wasn't there an actual crash report?
I didn't see that, screen was as shown
Frank Caggiano wrote:
BTW in your first screen shot what happens if you press continue?
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Frank Caggiano wrote:
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Is that what you mean?
// I answer your next message in a feww minutes
Process:
Quartz Composer [816]
Path:
/Users/USER/Desktop/*/Quartz Composer.app/Contents/MacOS/Quartz Composer
Identifier:
com.apple.QuartzComposer.editor
Version:
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QuartzComposerEditor-1030100~304
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X86-64 (Native)
Parent Process: launchd [123]
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501
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2013-04-09 07:06:12.654 +0200
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Mac OS X 10.8.3 (12D78)
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