Can't open or send text messages. Need help please.

My sprint 700p will not let me access my messages. I can open the messaging app. but if i try to open the message the phone resets itself. I tried to see if i could recieve a text but when I get a incoming text the phone resets itself again. I've tried hard and soft resets still the same. Right now I'm willing to try anything reasonable to restore my texting capablities.
Post relates to: Treo 700p (Sprint)

Whenever you preform the hard reset do you restore your data back to the device?
Try hard resetting your device and then see if the messaging application resets when someone sends you a message if it doesn't then it is the messaging application that has become corrupted.
The best method of getting rid of this problem is to locate your backup folder and remove it.
The folder is located in C:/program files/palm/[username]
The username folder is going to be a variation of your hotsync ID. (You can find this in Palm desktop and the hotsync application of your device)
Inside that folder is a folder that says backup..rename this to backup.old once it is renamed then hotsync your other data back to the device.

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