Can't Open Pages, Numbers or Keynote through iCloud on my PC

Went to my PC this morning and logged into iCloud. I noticed a new ICON for iCloud Drive. Never saw it before. I tried to open Pages to update a document and couldn't open Pages, Numbers or Keynote. I was greeted with the picture below.Without any warning Apple is telling me if I want to ever see these documents again on my PC I must update all my devices to IOS 8 immediately and then activate iCloud Drive on all devices. Not something I wanted to see on a day I needed my presentations for a client. How can we ever trust Apple again with significant documents? Have any of you experienced this?

For those of you who woke up this morning and tried to access Pages, Numbers or Keynote on your PC running Windows XP. Sorry the party is over and it ended without warning from Apple.
Here is an update just confirmed by an Apple Senior Advisor.
This is what Apple did without warning.
1. Took Pages, Numbers and Keynote documents and moved them to iCloud Drive making them NO LONGER AVAILABLE on a PC just by logging into iCloud.com.
2. Gave us an option to view them on a PC only after you upgrade all your devices that use those apps to IOS 8.
3. You then must activate iCloud drive on your devices and PC but only if you are not running WINDOWS XP because iCloud Drive is not supported on a PC running XP.
Conclusion, if you have a PC running WINDOWS XP hurray up and purchase WINDOWS 8 and upgrade your PC, then upgrade all your iDevices to IOS 8 then activate iCloud Drive and you may be able to once again see your documents on a PC. I don't know who will pay you for the day off to do all this but that's not Apples concern. They are to busy hyping the new iPhone to worry about keeping you in business. It's only their business that counts.

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I cannot open pages, numbers or keynote on iCloud?

I cannot open pages, numbers or keynote on iCloud?

Hi..
Try this support article > iCloud: Troubleshooting Documents in the Cloud
If nothing there helped, and you are using Safari to access iCloud.com...
With Safari open, press Comand + Option + E on your keyboard to empty the Safari cache.
Quit and relaunch Safari, try iCloud.com
If that didn't help, from your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then quit and relaunch Safari again, try iCloud.com
If that doesn't help, on your Mac, open System Preferecesn > iCloud
Deselect the box next to Documents & Data then reselect it. Give iCloud a few minutes to re sync the data then try iCloud.com.

I'm a Dropbox user and I migrate between my iMac and a Toshiba notebook. Is there Apple software that will work on the notebook allowing me to open Pages, Numbers or Keynote documents that I've placed in Dropbox?

I'm a Dropbox user and I migrate between my iMac and a Toshiba notebook. Anyone know if there is Apple software that will work on the Toshiba that will allow me to open Pages, Numbers or Keynote documents when I access them in Dropbox?
Maybe I should just always export from Pages into Word (and likewise for the other types) before I upload to Dropbox? I hope not!!

If you don't want to export files and consider the Microsoft formats to be your basic working format, then you need to consider either using MsOffice for Mac or LibreOffice instead of the iWork suite.
You could always run a virtualised OSX on the Toshiba, but I don't think Apple will appreciate me telling you how to do that.
Peter

I can't open pages files from USB and iCloud due to : "The necessary file index.xml is missing".

I can't open pages files from USB and iCloud due to : "The necessary file index.xml is missing". Original file is written on iMac (2014) and saved to an USB stick and then transferred till macBook Pro (2009, Yosemite) for editing. Then I shared the files by iCloud but I am not able to open them on iMac again. Niether can I use the USB stick to transfer the edited files back. I'm running Pages '09 4,1 (923) on the macBook and Pges 5.5.2 (2120) on the iMac.
Håkan

Pages 5.5.2 is extremely incompatible with even other Macs let alone the vast majority of PC and MsWord users out there, so not a good idea to leap into the fire with both eyes shut.
After having done that to the first Pages 5 files, Apple has repeatedly done it to even the most minor point updates. Apple can't even anticipate its own erratic changes let alone what everyone else needs doing.
Peter

Can't update pages, numbers, and keynote!

This is weird: I just upgraded my MacBook Pro from Mountain Lion to Yosemite.
and all the three apps didn't upgraded: pages, numbers, and keynote.
when I go to the app store and click on update they said:
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I tried also with my brother apple ID I got the same thing!!!
does anyone can help me please?
or got the same problem??

Unfortunately she Accepted those apps into her Apple ID before you could and they now belong to her. Her Apple ID is now encoded into those copies on your Mac. She would be the only one to redownload them and to update them. To change that will require a big mess.

Can't download pages , numbers and keynote

Hi ,
I had a problem with my apps pages , numbers and keynote. My MBP showed me that i had to update pages , number and keynote , but i couldn't. I tryed many things to solve it but nothing worked , soo i tryed to deleted them so that i maybe could redownload them. But now i have to buy them despite i allready bought them ( ordered them preinstaled ) !!!
Soo my question how can i get them back ?

This is a user to user forum. We can't answer your question.
You need to speak directly to the vender, Apple or 3rd party, that sold and installed the apps.

I have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

i have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

If you bought/paid for them in the Mac App Store, you would just need to sign in to the MAS with the Apple ID you used to purchase them, go to purchases, and click install.
As for the limited licensing that Bordy brought up, the TOS for the MAS states:
"Apps from the Mac App Store may be used on any Macs that you own or control for your personal use."
If you installed them from an iWork disc, just pop the disc back in and reinstall.
Regards,
Gnomish8

I bought my macbook air yesterday. Now can't update pages numbers and keynote

My daughter put her apple id at some stage and even though I am logged into the app store as myself, when I go to update Numbers, Pages and Keynote, her id comes up in the box to log in but you can not highlight or delete her email address to put mine in.
I can't find anywhere to change this or delete her information.
HELP
Jo

Unfortunately she Accepted those apps into her Apple ID before you could and they now belong to her. Her Apple ID is now encoded into those copies on your Mac. She would be the only one to redownload them and to update them. To change that will require a big mess.

Can't launch pages, numbers and keynote

HI
I was reading the chain of discussion re Pages won't launch. I am having the same problem but Numbers Pages and Keynote won't launch. I did not have the original disk as future shop sold to me when I purchased my IMAC.. so hope do I get it back. When I log on with another name it works.. I created an administrator log on and all the programs work.
Any help anyone can offer will be appreciated
DD

Are you sure that you installed the apps in the main Applications folder :
<startupVolume>:Applications:iWork '09:
I would not be surprised if they are in :
<startupVolume>:Users:<alternateAccount>:Applications:iWork '09:
Yvan KOENIG (VALLAURIS, France) dimanche 21 août 2011 23:38:52
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Can't upgrade Pages, Numbers, and Keynote in Yosemite

This is weird: I just upgraded my MacBook Pro and my MacBook Air from Mountain Lion to Yosemite.
On the MacBook Air, upgrade to Pages 5.5, Numbers 3.5, and Keynote 6.5 was straightforward with the AppStore update.
On the MacBook Pro these three programs do not appear in the AppStore, neither under updates nor purchases. When I search them in the AppStore it looks like I have to purchase them again (although it should be a free upgrade).
Only difference that I am aware of is that I did a clean install on the MacBook Pro, and a "normal" installation of Yosemite on the Air.
Any advice?

This did the job, thank you so much!

I can't download pages, numbers and keynote. Help?

So I got my macbook in November of 2013. It is running now on Yosemite and my iPad mini's software is up to date. I had gotten Pages, Keynote and Numbers for free when I had bought the mac. But i was never able to download the three apps onto my iPad mini. Any clue on what I should do to get the apps???

Click here for information. Having gotten the Mac OS X version of them for free doesn't itself entitle you to the iOS versions; you need to separately qualify to get them.
(117741)

Can't open pages files on ipad in icloud.

I always synchronize my Pages files between my Mac Mini, Mac Book Pro and Ipad(1st generation) in icloud. Since last week it is not possible to open some files on my ipad in icloud. All files that have been opened on my Mac Mini can not be opened on the ipad. What can I do?

So...I have played with it more. Simple documents work most of the time. But if I take a more complex doc to Pages, edit it and save it as a Word doc then trasnfer it back to PC or Mac it will fail to open.
Would be nice if I could trust the App. WIll mess more with it but it is very frustrating.
Rich

My iPad Pages, Numbers, and Keynote apps Stopped Syncing with iCloud Drive

My iPad Air (iOS 8.0.2) is synced with my iCloud Drive, and all of its apps (Notes, Contacts, Calendar, etc.) sync perfectly with iCloud Drive... except for Pages, Numbers, and Keynote.
When I open Pages, Numbers, or Keynote on my iPhone 6 (iOS 8.0.2), my Mac (Yosemite beta), or my iCloud.com page, all files are there and all apps sync perfectly with one another. It's just Pages, Numbers, and Keynote on my iPad that refuses to sync. When I open my iPhone Pages app, I even see the text "Updating" at the top of the screen. But not on my iPad version.
I even factory restored my iPad and started all over again. And for a moment, the Pages app got something. A few docs and one folder appeared. But then it stopped again. And I haven't been able to repeat the process.
Anyone have any suggestions?

Hello lippyloggy,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iCloud Drive:
Using iWork with iCloud Drive
Options for iWork customers
1. Upgrade to iCloud Drive later this year when OS X Yosemite is available.
Choose this option if you’d like your documents to keep up to date with your apps on OS X Mavericks or earlier. Note that until you upgrade your iCloud account to iCloud Drive, you won’t be able to use the iWork web apps on iCloud.com or the Share via iCloud feature.
If you don’t upgrade to iCloud Drive at this time:
Your documents will keep up to date across devices with iOS 8 and across devices with iOS 7 and Macs with OS X Mavericks or earlier.
You won’t be able to use the iWork web apps on iCloud.com.
You won’t be able to use the Share via iCloud feature.
Documents you previously shared via iCloud won’t be accessible to collaborators until you upgrade to iCloud Drive.
2. Upgrade to iCloud Drive today.
Choose this option if you’d like to use the iWork web apps on iCloud.com and the Share via iCloud feature. To access the most recent versions of your documents from a Mac with OS X Mavericks or earlier, you’ll need to go to iCloud.com and access Pages, Numbers, and Keynote from there. On a PC, you can install iCloud for Windows 4.0and set up iCloud Drive.If you upgrade to iCloud Drive now:
Your documents will keep up to date across devices with iOS 8, Macs with OS X Yosemite, PCs with iCloud for Windows 4.0, and iCloud.com. (OS X Yosemite will be available this fall.)
Your documents will no longer keep up to date on devices with iOS 7 and Macs with OS X Mavericks or earlier.
You’ll be able to use the iWork web apps on iCloud.com.
You’ll be able to use the Share via iCloud feature on iOS 8 and iCloud.com. You’ll be able to use it on OS X Yosemite later this year.
Documents you previously shared via iCloud will be accessible to collaborators.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT3159 Can not open Pages. Tried to empty trash, closed programs on dock, then reloaded I Work. All three programs show up in Finder that they have been downloaded; however, Keynote and Numbers programs will only open. Any suggestions?

Can not open Pages. Emptied Trash, closed open programs on Dock, Reinstalled I Work from disc. Finder identifies that the programs have been down loaded, however, only Keynote and Numbers will open. Any suggestions?

Thanks, Eric. I'm not sure what I should be checking using your suggestion--as I said, I'm an utter novice with the iMac. However, I saw a reference to problems with the Library entries, so I checked mine and the iWork files were missing, something confirmed when I checked the crash log. In desperation, I did another software update, and that seems to have fixed the problem completely. Now wondering if I dare upgrade to Lion!

TS4213 Why can't iPhoto, Pages, Numbers, Keynote and iMovie access my iTunes Library files and Pages, Numbers, Keynote and iMovie access my iPhoto Library files now that I upgraded to '11?

Why can't iPhoto, Pages, Numbers, Keynote and iMovie access my iTunes Library files and Pages, Numbers, Keynote and iMovie access my iPhoto Library files now that I upgraded to '11?
Examples of what is going on:
1. In Pages, Numbers & Keynote, when I go to the media browser the Audio section reads "Open iTunes to populate this list" even after iTunes has been opened, .xml file has been replaced/repaired, etc AND Photo section reads "Open iPhoto to see photos from your iPhoto Library in this list" even after iPhoto Library has been replaced and new default library created.
2. In iMovie, similar thing ... when I go to add photos or music to a movie the iTunes files aren't present and the iPhoto photos are missing with similar messages as in #1.
3. In iPhoto, similar thing ... when I go to add music to a slideshow it says to "Open iTunes to populate this list".
It is shocking to me that Apple would let something as simple as a pathway link to associated library files get this messed up on an upgrade, but what's even more surprising is that with the number of people who seem to be having this particular issue (and I can tell from all the research that I've done for weeks online that there are a lot of them) that there doesn't seem to be a single clear answer to fixing it anywhere on these community support forums. Most of what I've seen is rehashed advice from outdated issues. What I need is a simple answer to how do we get these programs to look for the correct location of the photo and music files because I sure can't seem to find any logical place to do that through the programs' preferences files or the system preferences window?
Any help would be greatly appreciated.
P.S. Here's the details on the software/hardware:
MacBook Pro
Mac OS X
Version 10.7.5
2.4 GHz Intel Core 2 Duo
8 GB 1067 MHz DDR3
iTunes 11.0.4 (4)
iPhoto '11 9.4.3 (720.91)
iMovie '11 9.0.9 (1795)
Keynote '09 5.3 (1170)
Pages '09 4.3 (1048)
Numbers '09 2.3 (554)

I have the same problem on a new MacBook Pro. I have not been able to access the iTunes library from iPhoto since I got this computer. I looked in the Preferences file and deleted the com.apple.iApps.plist but there was no com.apple.iApps.lockfile so I just deleted the iAPPs.plist and rebooted the computer. Still no iTunes available in iPhoto.
All my music is in iTunes and plays. After reading the above I brought up Pages and I was able to access music and insert a track into a document.
Do you have any suggestions.

Can't Open Pages, Numbers or Keynote through iCloud on my PC

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