Can't open palm desktop user data

I just upgraded from a Palm m515 to a Tungsten T3. I followed the directions for this on the Palm website.
To make a long story short, I have a copy of my data on the tungsten, and a copy on the m515 - but nothing I can access on the desktop! I have several backups, under several user names, at this point. I have desktop v. 4.3.1 rev.D installed (after many uninstalls and installs). I can open the desktop application to an empty file, but when I try to switch to a user with my data in it, the application hangs and I have to force quit.
I created a new user in the palm desktop, called "New" and did a hotsync with the tungsten. Now "New" won't open in the desktop, either.
I'm aware of the change in conduit names from Datebook to Calendar, Addresses to Contacts, etc, and from another thread learned that I should put the old conduits in a disabled conduits folder, so I did that. So I guess that means I can't use the m515 as the data source...
I really don't know what to do to get my palm desktop application - with data - back. I can't use iCal and Address book exclusively because I need the memo pad with categories. I have a current copy of all my palm addresses in the Apple address book, and a three week old copy of the calendar in iCal (so I'd like not to have to use that version of the calendar data.)
I really hope someone can give me step-by-step instructions that tell me what to do to get out of this fix. It doesn't seem like it should be this hard!
Powerbook G4 17 Mac OS X (10.4.6)

Both the old and new conduits can coexist in the active Conduits folder. This is an exception to the general rule that no two conduits can synchronize the same data type simultaneously. So, you should return the original four—the Datebook Conduit for calendaring data, the Address Conduit for contact data, the Memo Conduit and the ToDo Conduit for task data—to your active folder. The HotSync Manager will properly choose to use the appropriate set for each device.
You can simultaneously synchronize both your m515 and your Tungsten T3, but they must have different HotSync names. To move the data from your m515, use the Palm conduits set to Handheld overwrites Macintosh to move a copy of all of your data from the m515 to the Palm Desktop. Then export a copy of each of the four data types using the Palm Desktop format.
Create a new empty user with a unique HotSync name for the Tungsten T3, and import each of the files into that user. Set your conduits to Macintosh overwrites Handheld, and synchronize only your Tungsten. That will move a copy of all of the m515 data stored in the Palm Desktop during your import, on the Tungsten handheld organizer.
At that point, you can reset your conduits to Synchronize, and continue to synchronize both devices, or you can move from the Palm Desktop to iCal and the Address Book, using either iSync, or the Missing Sync for Palm OS to synchronize one or both devices.

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Can't open Palm program

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Link for Download & Install & Setup & Activation problems may help
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Can I use Palm Desktop 4.2.1 with Snow Leopard?

I had a Visor Pro, which unfortunately was stolen along with my Mac PowerBook G4. I have ordered a new Mac laptop (MacBook Pro), but I am not going to be able to replace the Visor.
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Tara,
I could have been you asking a very similar question, although I'm still not sure on the solution after some of the knowledgeable answers.
Like you, I have been using Palm Desktop to store 5 years of information, and I'm getting ready to buy the new iMac who reps tell me is probably not compatible with Palm Software anymore or will not and I should find other alternatives to store all my information.
For instance, I use Palm as my date book and To Do List which I find very convenient. Apple reps told me I could try getting used to iCal for this which I have been doing lately to try & get used to it.
Then there are my addresses. I also use Palm to store all my basic addresses (some with E-mail, some without). It was recommended to me to just use the address book that comes with the iMac. I've never used it but I can see in itself, it's easy to add addresses. My computer consultant also told me that she could easily transfer the addresses from those on Palm to my Thunderbird which I use with Firefox. So, if all my addresses were transferred from my Palm to Thunderbird, then I would just have them on Thunderbird, but I find it easier navigating them in Palm.
The last thing I use Palm for and the most important is under the menu of "Memos". For each category, I have created an alphabetized subject, like computers, legal, passwords, shopping (about 30 topics) and when I want to save important information, I go to that category and write as much or as little as a reference. I wondered "which" application I would use in order to create a similar way of looking up information on subjects.
I copied/pasted it all into a simple word document but that's not really made for what I want.
The last time I went to an Apple store and explained what I wanted -- they were the ones who suggested to use iMac addresses to store my Palm addresses, iCal to use as a new calendar and to do list, and finally an application (on the dock) called "E-mail" where I could do a similar thing as I did on my Palm by creating a series of categories, and when I click on it, a memo page comes up where I can type anything I want to related to that topic. It was demonstrated to me, altho I forgot how she did it, but although it was not meant for a function like that, it's easily done as with the Palm. I told my computer consultant this.
She was concerned that I may not be able to use my Thunderbird G-mail system if I have all my info in iMac applications. Yet if the addresses are in Thunderbird as well, I can't see why that would interfer.
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where can I download Palm Desktop 4.1.4 (Windows)?
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This question was solved.
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'fraid not.
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I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Tungsten E2-can't install Palm Desktop 6.2 - Windows 7

Tried to install Palm Desktop 6.2 on Windows 7 computer so I can down load data on my Palm to desktop computer.
Before final installation I get the following message:
"This set-up does not support upgrading from your current installationof Palm OS Desktop."
Uninstall your current desktop." Desktop not installed on computer.
Closed this info box and next box popped up.
"The wizard was interrupted before Palm Desktop by access could be completed. Your system has not been modified.
To install this progaram at a later time, please run installation again."
And finally the following message popped up:
"The selected Port COM1 is not available at this time. Hot Sync manager will open the port whwn it becomes avaialble."
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Try to "clean" uninstall PD and re-install 6.2. 6.2 has data loss issues, FYI. You can export the data to backup and if the data is lost, import the data to recover.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to Start --> Documents -->
Palm OS Desktop. Highlight your Palm Desktop username and right click and
copy. Then go to your PC desktop right click on a blank spot and select paste.
If this is the first time you are installing Palm desktop and encountering a problem, skip the previous step.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer.
Go to the following locations on the PC and delete the folders listed below.
C:\Program Files\Palm or Palm One
C:\Users\[Vista Login Name]\appdata\local\virtualstore\Program Files\Palm or
PalmOne
C:\Users\[Vista Login Name]\appdata
*Note you may need to view hidden folders to get to appdata. To do that go
into your control panel and open folder options. Go to view tab and uncheck
hide hidden files.
Once this is done you will need to delete some registry keys from your PC Operating System.
Word of warning, going here and deleting the wrong thing can cause your PC
from starting up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This procedure will show them everything they need to delete. To make sure we have a good copy of the current registry, we need to do a backup of the Registry.
Go to start on the PC, in the search field type "regedit.exe" without quotes.
Highlight COMPUTER, go to File --> Export. Should pop up with a Save As box.
Current location is fine, should be in My Documents or save to a location you will remember. In the file name on the bottom type "backup[todaysdate]" i.e. backup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
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* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
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* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer.
Then reinstall your Palm desktop from the CD and do a hotsync. If it asks
you for a username, enter the name that is on your device in the upper right corner of the hotsync screen.
The best way to preserve your data is to export the data in each category in Palm Desktop to a separate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://kb.hpwebos.com/wps/portal/kb2/common/article/28734_en.html
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.
http://kb.hpwebos.com/wps/portal/kb/common/article/47831_en.html#tungstent2
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Can't install Palm Desktop 4.14, 4.2 or 6.2

Help!
I can not install any version of Palm Desktop. I had a working version of 6.2, but with Palm support, tried to uninstall and reinstall 4.2 (for compatibility reasons). After several weeks everyone has given up. I run Windows XP Pro, SP3, am the only user on my computer, have admin rights and do NOT have a handheld. I only use the desktop for the calendar and address book. Now I am lost without it.
I have uninstalled using Add/Remove Programs, deleted Palm and PalmOne folders, deleted every single Palm entry in the registry over and over again. When I try to reinstall, the install stops after the Finish window, but does not continue to the second step which continues the installation with the hotsync options. This is where I would tell it to skip. The Palm.exe and many dlls never get installed on my computer.
Obviously, there is something on my computer that is still remaining. I've seen several posts with the same question, but not an answer that helps. Any thought would be most appreciated. Short of reinstalling the operating system and all software.
TIA.
Post relates to: None

I am running CA (Computer Associates) Anti-Virus. It used to be called eTrust. Windows Defender is running also. The case is 51395405621. It started on one computer but ended up trying to reinstall 4.2 on mine. I should have left 6.2 on my computer, but didn't. We were trying to get everyone on the same version because we share the calendar. Most of us do NOT sync to a handheld.
Yesterday, I tried installing in safe mode, but it didn't help. Here's what I have tried over the past several weeks (in no particular order): I have uninstalled using Add/Remove programs. I have deleted every Palm, PalmOne and Palm Desktop folder. I tried copying the .exe program from another computer. It tried to start the program but gives and Invalid Configuration error. I can't remember the exact error, but when I researched it, the information I found had to do with administrator rights. But I'm the only user on the computer and I have admin. rights. I also tried installing in safe mode as administrator.
The closest we came is it tries to start Palm Desktop, but gives the error...Invalid Configuration... The splash window for Palm Desktop is an old version per the tech. I didn't look familiar to me, but it was blue and white and the date at the bottom was 2002. He couldn't figure out where it was coming from. So there is obviously something left on my computer that we can't get rid of. Or find. That is the closest we came to getting the program to start. The tech downloaded 4.2 and 6.2 from the Palm website thinking our versions might be corrupt. We ran several utility programs to clean the registry (USBregclean) and another one from Microsoft. (I can't remember what it did.) I talked to Microsoft tech support and my Windows Installer is NOT the problem. It's working fine. The Palm tech took over my computer, added himself as a user, installed under his login. He and I have both deleted every single entry for Palm in the registry. This went on for over 2 weeks. He finally gave up and said there wasn't anything more he could do.
Right now, it's uninstalled, but there are some entries in the registry relating to Palm QuickInstall. I would be happy with absolutely any version installed so I can get into my data again.
Thanks.
Post relates to: None

Now Palm Pre Plus, can I remove Palm desktop?

OK, newbie here. I just switched (successfully) to Pre Plus on Verizon (from Treo). All my data (contacts, calendar etc) is in Outlook. I use Companionlink to sync Outlook-to-Google-to-PalmPre. Works beautifully, all my data is in both Outlook & on my Pre & syncing back/forth.
My question is: I have never used Palm Desktop. I used to Hotsync my Treo to Outlook. Can I now remove Palm Desktop altogether? and remove Hotsync Manager? any reason not to? One of the reasons I want to get rid of old Palm stuff is that every time I have to restart my computer I get this irritating notice to register my old palm device. I've always gotten it & want it to stop! Assume by removing Palm Desktop & Hotsync it will finally go away. Plus I just like the idea of cleaning house.
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sonnytris1, are you using Companionlink software?
If not, your question is OFF TOPIC, and has no place being in this thread. Ask it in a new thread, or one that concerns your issue!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
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Palm Desktop Software Data Transfer

I have an iMac OS which is 5 years old. This year I'm going to be buying the most recent iMac Desktop.
The only Palm software I make use of is my "desktop software" which I use as an all around replacement for the old day runners. For instance, I use it's menu to put all my names & addresses in, keep a list of things to do there, under "memos" I have made categories in chronological order such as "computer stuff"; "legal", "medical" and there are about 25 categories there under which I write down important information that I refer to if I must. And, of course I use it as a calendar such that when I make an appointment, it all goes on my current desktop software which I believe is 4.0.
When I asked the Apple salesperson if I could transfer all the data I had from this computer to my new computer, he was not sure that would work as it may not even be compatible anymore with the newer computers. I rely on this information so much that I would not want to lose it. IF there is no way to transfer all the info I have in my Palm Desktop ... the only thing I thought I could do is write the info down, and re-enter it into some new application that is compatible. Is there any application that I could use instead of Palm if I can't. I'd rather just transfer what I have, and I don't want to lose the data when transferred. I hope this makes sense.
I would want to transfer everything that I had on this computer to the new one if possible. Please advise. How do I keep my data intact?
Thanks
Trudijane

Also do note that the 700w runs windows mobile and will not utilize any of the Palm software (e.g. palm desktop, hotsync). You will need to download a program from Microsoft being ActiveSync or Windows Mobile device center if you have vista.
ActiveSync 4.5 - Use if you have Windows XP
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync45.mspx
Windows Mobile Device Center - Use if you have Windows Vista
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx
Missing Sync - Use if you have a Mac
http://www.markspace.com/products/windowsmobile/mac/windows-mobile-sync-software.html
Post relates to: Centro (Sprint)

Can you sync Palm Desktop addresses to Address book?

I stopped using my Palm pilot long ago, but i still use the Palm Desktop application for the contacts and addresses. Is there a way to sync these addresses from Palm Desktop to Mac Address Book?
Ultimately, i'd like to transfer everything to Address Book in order to sync with a new Pearl blackberry phone.

No, not explicitly.
You can typically export Palm contact data from the Palm Desktop as a vCard file and import it into the Address Book, and you can export Palm event data as a vCal file for import into iCal.
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Palm Desktop - Can download but can't access Palm Desktop for Treo 755p

After 6 months of use, no problem with my Treo. Last week my Palm Desktop won't let me access into it.  Have uninstalled/installed at least 6-7 times each. Desktop downloads onto computer fine but I only see the front "page" if you will.  Keep getting this error ...
Microsoft Visual C++ Runtime Library ... Runtime Error! ... Program C:\Program Files\Palm\Palm.exe ... This
application has requested the Runtime to terminate it in an unusual way. Please contact the application's support
team for more info.
Have tried everything to override this error. Installing, uninstalling, disengaging antisoftware, spoke with Palm Support via Live Chat (my analyst Vivian there was really helpful and tried but still stuck with same problem), have researched
forums, the net, my how to guides, everything. But no luck. Someone suggested to try a different desktop. Have researched that but can't even get into my App to see which version I have cause I'm locked out of it. I have
Windows XP Home SP 2 OS, Treo 755p Palm OS Garnet v.5.4.9. I don't use the Treo as a phone, mostly as a
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Post relates to: Treo 755p (Sprint)

Thank you Pat for all your help. Your advice worked. A dash shows the specific folders and keys I located on my computer (for those reading this and have exact same problem, you might have same and/or the other keys). I trust you gave all variable folder and key names. It worked perfectly the first time.
I had not made a backup or rename of my backup folder but as it was still in my Garbage Bin, I restored it after the fact.  The restored Palm Folder files scattered all over my computer. When I tried to reinstall after the Restore, same Microsoft error blocked me again out of Desktop.  Not knowing what files to really delete, but determination and "painfully" did a search by both my Treo username and "Palm", sifted thru every file, sent back to garbage bin, cleaned registry again, reinstalled, and held my breath as computer restarted.
Everything is cleaned out, running smooth and I have my backup folder.
Might I add to the viewers not to save a backup of the backup folder AFTER the fact. Either rename or save a duplicate outside of the Program Folder to avoid hours of needless work. Again thank you so very much for helping me.
Next:
Delete folders:
- C:\Palm
  C:\Program Files\Palm
C:\Program Files\PalmOne
C:\Program Files\Handspring
Then go to Start > Run
Type Regedit and click Run or OK
Then delete keys:
- HKEY_Current_User\Software\PalmDesktopAutorun
HKEY_Current_User\Software\Palm
HKEY_Current_User\Software\Palmone
- HKEY_Current_User\Software\U.S Robotics
- HKEY_Local_Machine\Software\PalmSource
Post relates to: None

Can't open palm desktop user data

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