Can't open PDF enabled for Measuring Tool

Help please!! I need the measuring tool via Reader X. So per this forum, I had the creator of the PDF do the following in Acrobat...
File>Save As>Reader Extended PDF>Enable Commenting and Measuring
Then I tried opening the PDF, but I get this error...
Adobe Reader could not open "XXXXXX.pdf" because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
The file IS a .pdf file type and I am accessing it via a shared drive (not email) and I don't know how you'd tell whether it was damaged. Do I need to change some other setting on Reader X? Is there a technical solution that is not obvious? Or do I need to go back to the drawing board and work with the creator?!
Thank you!

Hi SGckc,
This document is almost certainly a dynamic XFA form. Unfortunately, our mobile Reader does not support displaying or filling such forms. The application that produces this form embeds this message into the document so that non-supportive viewers (like ours) will display this "error" page when the document opens. I do realize that this is confusing and I would like to add some additional detection to our Reader for this case. However, we've avoided doing this for fear of confusing users even further. Your feedback helps though. Hopefully we'll find a way to detect this case and present a better message to the user like: This form is not supported by the mobile version of the Adobe Reader. Please open and fill it on the non-mobile version of the Adobe Reader for Windows, Linux or Mac OSX.
Thank you for contacting us!
Pat

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Can't open PDF enabled for Measuring Tool

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