Can't open pdf files that are forwarded from a iphone

Our clients are sending in emails which a few of our users are viewing them on their iPhone. When they forward the message to other users the pdf files won't open. It gives an error message, "There was an error opening this document. The file is damaged and could not be repaired". I've tried saving the pdf to the desktop then try to open it with no success and the same error message.I've also checked to make sure the Add-in is enabled.
We are on Acrobat X 32 bit Standard 10.1.10 and Windows 7 x64 Pro/Ult. Outlook is 32 bit version. Any ideas what the problem is?

hi
Have you got adobe reader installed on your pc? you need it to open PDF files....heres a link to download it
http://get.adobe.com/uk/reader/ be sure to unclick the free mcafee security scan.....unless you want it of course

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I create a monthly newsletter using inDesign 5.0. Since I switched to inDesign, I've had mixed results from users opening the files. There is nothing that I can pinpoint as the problem. For some users, the file will open right away in the browser in IE. For others (myself included), it will not open in the browser, but will open if I deselect the option to open Adobe files in the browser. It opens in adobe reader. For some people, it will open fine using Firefox or Chrome. For others it doesnt open at all, but generates an error. Yesterday, it did not open for one user who has Reader XI. I downloaded the file and into Adobe X Pro and resaved it and it now works for him, but freezes for others. The most common symptom is that it doesn't completely download.
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Hello Susan,
You cannot control how a PDF opens from the web. If at all possible, I would recommend using a for web PDF creation. All this does is make the download smaller at a sacrifice of image quality. It should not affect text at all. You can also just play with the downsample values to find a reasonable trade-off between file size and image quality.
But this issue isn't related to ID. It has to do with how individual users have their browsers set up, whether they have updated browser plug-ins, etc.
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I'm having problems using Firefox when opening up PDF files that are called from jsp.

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What to do - my students starts monday - do I need to role-back my server?
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The problem is not in the Wiki itself but in the frontend version that gets displayed when you browse it from an ipad.
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Hi Angelete,
I am so sorry for the inconvenience caused & will try to get this issue resolved.
Please follow the below steps :-
Right-click the taskbar and select Task Manager.
Select the Processes tab, and select Show Processes From All Users.
Select any Adobe Reader process, and click End Process.
Repeat for all additional Adobe Reader processes.
Restart Windows & try to view the PDF's.
Let me know if you still experience any issue.
Regards,
Aadesh

I cannot ope PDF files that are within a web link. Neither Safari nor Firefox will work. If I receive a PDF file as an email attachment, I can open it with either Adobe or Preview. I'm running 10.6.8 on an iMac.

I'm going to re-state this. Several weeks ago, I had installed Security Update 2012-004 on my iMac. I'm running Snow Leopard 10.6.8. Immediately afterwards, my Mail 4.6 was GONE. Mail 4.2 was there, but the system would not open it. The Apple Support Communites quickly solved my problem. The problem lay within the Update. Now, I cannot open PDF files that are contained within a website, i.e. a lunch menu that is on a restaurant website. This happens on both Safari and Firefox. If someone sends me an email with an attached PDF file, I can open the file with either Adobe or Preview. This is happening only on my iMac. My MacBook Pro, also running Snow Leopard 10.6.8 has not experienced either the first or second problem. Thanks for any help you can offer.

fomamac2guy wrote:
Now, I cannot open PDF files that are contained within a website, i.e. a lunch menu that is on a restaurant website.
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HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
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I'm using iphone 4S, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. can someone help.

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This may because the attachment is a winmail.dat file. I would recommend taking a look at the article below for more information. Note: the article is written for OS X mail, but does also apply to this situation.
Mac OS X Mail: What is a winmail.dat attachment?
http://support.apple.com/kb/HT2614
-Griff W.

Can't open pdf files that are forwarded from a iphone

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