Can't open PDF files until I end Acrobat.exe process in task manager

I have Acrobat 9 Standard with all updates applied. Occiasonally when I try to open a PDF nothing will happen, turns out that I open the task manager and find that Acrobat.exe is still running. I end the process and then I am able to open the PDF file, the file is local on my machine, (not in outlook, not on the network) and yes it happens to many of my files. What is the fix so I don't have to do this exta step every time? Is it a problem with Acrobat, or maybe it is conflicting with something on Microsoft's End? By the way I am running Windows XP Pro SP3 with all updates applied. Please help me figure this out!

You could try downloading the Windows Sysinternals program Handle http://technet.microsoft.com/en-us/sysinternals/bb795533.aspx
Run this from the command line passing either PDF or Acrobat as a parameter. This may help you diagnose what is holding Acrobat open.
i.e. At a command prompt type: Handle pdf (or Handle acrobat)

Similar Messages

  • I can't open PDF files, can't open, update, or download Adobe Reader ( I had it until recently) and don't have an "edit options"

    I can't open PDF files, can't open, update, or download Adobe Reader. (I had it until recently.) None of the "helps" seem to help. I can't even open Adobe Reader now.

    Ignore the instructions about "edit options", to install Adobe Reader download the installer from http://get.adobe.com/reader/ and run the installer. Alternatively, a direct link for the latest version of Adobe Reader is:
    http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3.4/enu/AdbeRdr934_en_US.exe
    The following article should help you set it up - [[opening PDF files within Firefox]].

  • Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

    Hello,
    I searched this site and google for this error terminology and come up dry.  I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC.  In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
    It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
    I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
    Any ideas?
    Thanks,
    Jesse

    I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
    As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
    So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

  • How can I open PDF files?  The usual procedures don't work for me.  Thanks.

    How can I open PDF files?  Until a couple of months ago, I had no problem.  Now I can open none of them.  I have Adobe Reader X.  Yesterday I uninstalled Adobe X, restarted the computer, and then reinstalled Adobe X.  No success.  Thanks.

    What happens if you open Reader first then use File>Open like Bernd suggested?
    Are you sure you are opening them in Reader and not a text editor or MS Word? I ask because Reader will not prompt you for a language.

  • Hi.  I have a Dell PC running Windows 7 64 bit.  I have the latest version of Adobe Reader,  It worked yesterday.  Today I have job training to do that is due tomorrow morning and I can't open PDF files.  I have to open a guide and read it and take a test

    Hi.  I have a Dell PC running Windows 7 64 bit.  I have the latest version of Adobe Reader,  It worked yesterday.  Today I have job training to do that is due tomorrow morning and I can't open PDF files.  I have to open a guide and read it and take a test tomorrow.  I have deleted and reinstalled the application.  I have rebooted.  I have made sure my PDF's are associated with the program.  Every PDF on my computer won't open and I get the same error message.  It simply says Attempt to access invalid address.  How can I fix this?  Thanks.

    Hi Don,
    I have seen this issue fixed for some users by modifying the following registry key:
    The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
    Set the key to 1 instead of 0 then reboot the machine.
    In case you still face the issue try the following registry key change:
    The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
    BEFORE:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
    AFTER:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
    Note: Please take a backup of the registry before attempting this change.
    Regards,
    Rave

  • I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix

    I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix.
    Why after 6 year's this has changed?
    I would like to open PDF's straight from Window Mail.

    Good day Jeff.
    I am running most current Adobe Reader X.
    Tks Mark

  • I can't open PDF files even though I have downloaded Adobe Reader.  I am using a Mac book Pro

    I can't open PDF files as the screen message says I have to reopen the computer and sign the Adobe Reader agreement but even though Adobe has downloaded I don't get any screen message indicating where I would do this.
    Where is this?

    after downloading, did you install adobe reader?

  • Can't open PDF files from Windows Explorer on Windows 8.1

    Hello,
    after I've upgraded to Windows 8.1, I can't open PDF files from Windows Explorer (directly double clicking the file). The AcroRd32.exe runs in the background (2x !) as I see the processes in task manager, but there is no user interface visible. I have Acrobat
    Reader 11.0.06, the desktop version (not Metro). I tried uninstalling the Acrobat reader and installing it again but this didn't help. The only way to open PDF files is to close the AcroRd32.exe from the task manager, open empty Acrobat Reader from the desktop
    and then drag&drop the PDF file over that window. This is quite inconvenient. Is there a way to fix this issue so I can open PDF files directly from windows explorer?
    Many thanks!

    I had to install adobe reader, but   PDF's used to display just fine with IE, any idea what happened ?
    Windows 8.1 pro.
    thx
    lee

  • I can't open PDF files with adobe flash player

    I have installed it and whenever I try to open pdf files it says I need to agree with your liscens and you do that automatically when you download it. I have followed all your instructions on your website and uninstalled it and installed again, but I can't open pdf files with it. I don't know what the problem is exactly, but it's really frustrating..

    Flash Player CANNOT open PDFs because they AREN'T Flash Documents.
    Adobe Reader opens PDFs.
    To accept the license agreement (NOT the one you accepted to download or install - the one for USE)
    Windows:
    Go to: C/Program Files(x86)/Adobe/Reader 11.0/Reader and double click the eula.exe file. The license agreement will open for you to accept.
    Mac:
    Go to: Mac HD/Applications and double click the Reader app. The license agreement will open THE FIRST TIME you open it.

  • Can't open PDF files in the browser. I've tried every fix mentioned and it still doesn't work!!!

    I have Windows XP. Using firefox as my browser. Suddenly, I can't open PDF files in the browser. I've tried all the fixes mentioned. Nothing works!!! Checked the plugin settings, checked Adobe Reader settings.

    I already fixed it. I never exited out of Firefox before deleting the mime file. it works now.

  • Can't open PDF files in Exporer

    I can't open PDF files in Explorer. When I try I get an error box that says
    Internet Explorer has quit working
         Windows can check for a solution
         Check Online
         Close program
    I have reinstalled Adobe and the problem is still there
    I can open PDF files without going to Explorer

    Windows 7, and Adobe Reader XI. I get these details regarding the IE error:
    Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17207, time stamp: 0x53a20c50
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0754ff20
    Faulting process id: 0xf58
    Faulting application start time: 0x01cfa01acc1fbfd5
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: unknown

  • I can not open PDF files in safari

    I can not open PDF files in safari. How can I fix this problem?

    Back up all data.
    Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Can't open pdf files in ios 6.1

    I can't open pdf files on my iPhone or iPad since I updated to ios 6.1. Anyone have any ideas?

    I tried resetting, also tried adobe reader and this came up
    [IMG]http://i542.photobucket.com/albums/gg434/taylor_james_2008/image.jpg[/IMG]
    Here is a screen shot from the email
    [IMG]http://i542.photobucket.com/albums/gg434/taylor_james_2008/7f68c006-d6f9-43c2-8b 46-5fab7d19347d.jpg[/IMG]
    I'm not very technical savey and won't pretend to be, but am very confused as to why they opened just fine before the update and now won't open at all.

  • I'm using iphone 4S, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. can someone help.

    I'm using iphone 4S and ipad mini, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. Can someone help...
    Thanks in advance

    Hi Eidda,
    This may because the attachment is a winmail.dat file. I would recommend taking a look at the article below for more information. Note: the article is written for OS X mail, but does also apply to this situation.
    Mac OS X Mail: What is a winmail.dat attachment?
    http://support.apple.com/kb/HT2614
    -Griff W.

  • Can't open pdf. files something about patch package

    Can't open PDF files something about patch package verification.error.

    I am having the same issue.  Unable to open ANYTHING related to adobe (PDF, downloads), as well as unable to delete and reinstall or even change or correct. 

Maybe you are looking for

  • Conflict between using msn messenger in offline mode and full screen mode

    I don't want to be visible in my msn messenger for the simple reason that I don't want to get chats all the time, but when I'm in off-line mode in msn messenger and I open a full screen application, immediately the messenger goes online. This happens

  • FaceTime login

    can't get face time to work. I am in a continuous loop to sign in with my Apple ID.  I know my ID is correct.

  • HT4061 My iPhone was stolen and powered off.  Is there any way to track it?

    My iPhone 5c was stolen last night.  It was powered off.  I was wondering if anyone knows a way to track its location.

  • How to recover database using dbf file

    Hi all, My oracle database gets crash. But i have all the dbf file . But there is no controlfile,redo log file and pfile . So i have to create a database that will contain these existing dbf file. Can anyone tell what are the steps i have to follow ?

  • Out of Memory while running report

    Hi All, DB Version :- 10.1.0.5.0 Our applications is used to genrate reports, where one report has limitations on the date range. This was due to 'out of memory' error which occured before and it was taking huge time to complete before. Now we have t