Can't Open PDF's with Acrobat Pro

I'm not able to open some PDF's sent to me on a hard drive. I'm tried opening them from the hard drive itself, and my desktop and I get the same message everytime. [file name] could not be opened because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
I'm running OS 10.6.6 and Acrobat Pro 9.4.0. I plugged the hard drive into a PC running Reader 9.2 and the files open just fine. The people that sent me the files say they are running Acrobat Pro 7 and 9 (I've emailed back to find out exactly which was used to create these files)
I've never had this happen before, what is causing this issue? And is there a quick fix? (I've seen posts for downloadable software from the web-this is my work computer so that isn't an option)
Thanks!!!!

It might be an issue with the hard disk format. A 1TB drive must be an NTFS volume, not a Fat 32-volume. What happens if you drag the file from the hard drive to the Mac and try to open it there. Frequently, Mac computers write temporary files to the same directory a file is opened from. Macs cannot write to NTFS drives and that could be contributing to the problem.

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Le 21-10-14 14:24, ANAND8502 a écrit :
>
I can't use thunderbird 31.2.0 to send attachement from a pdf
file with Acrobat PRO XI
created by ANAND8502 <https://forums.adobe.com/people/ANAND8502> in
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<https://forums.adobe.com/message/6850947#6850947>

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From: pwillener <[email protected]>
To: Sharon Atkins <[email protected]>
Sent: Monday, February 16, 2015 9:47 PM
Subject: I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?
I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?
created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself? If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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