Can't open .png file unzipped from an email in PSE 9

I get the following error when I attempt to open a .png file that was unzipped from an email:
"could not complete request because of a problem with the file-format module interface."
What is unusual is that another employee can open the file using Adobe Photoshop CS. I am also able to open other .png files. I was informed that this file was created on a Mac. I am using PSE 9 on XP Pro.
Any ideas to what may be causing this issue? Any help would be much appreciated. Thanks!

The OS should not make difference in this case.Try opening the same file through irfan view.

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