Can´t open pptx file in recieved email

I have an iphone 5 with sw 6.1.4.
When i recieve an email with a Powerpoint .pptx attachement I can´t open it after the attachements has been fully downloaded.
Where the file should be is just a text (See attatched file: ---.pptx).

From what information I can find, it appears that that format is not supported by the device itself.
*Edit:  On page 150 of the manual (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf) I located some more information about what is supported.

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