Can't open Premiere Elements 11 - 3ivx.dll error
I am using a Lenovo W510 laptop running Windows 7 Pro 32 bit. I am trying to install Premiere Elements 11 for the first time and keep getting the error : 3ivx.dll missing -- reinstall the application. and I have redownloaded and reinstalled Premiere Elements 11 three times and no change. Please HELP!!!
kasa155
Could you please confirm and clarify....
From what you wrote, it is my understanding that you cannot get into the Premiere Elements 11 on your Windows 7 32 bit, for that matter install it and that install failure is associated with the 3ivx.dll error message. Consequently it would appear that you do not have the opportunity to take advantage of any within any opened project perks. Is that correct?
You wrote:
I am trying to install Premiere Elements 11 for the first time and keep getting the error : 3ivx.dll missing -- reinstall the application. and I have redownloaded and reinstalled Premiere Elements 11 three times and no change.
So please clarify when the 3ivx.dll strikes.
Thank you.
ATR
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Original message----
From : [email protected]
Date : 16/02/2015 - 23:43 (GMTST)
To : [email protected]
Subject : I can't open Premiere elements 13.
I can't open Premiere elements 13.
created by Tivers95 in Premiere Elements - View the full discussion
I've reinstalled a load of times. My computer really doesn't like it.
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Can't install premiere elements shared technologies error
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Hi,
Please restart your system and try installing again.
If the error persists, please share your OS details and please share the logs from the following locations:
%temp%\PREInstall.log, PRE11.log,
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Font Capture: Adobe Premiere Elements.exe - Bad Image
C:\Windows\system32\QUARTZ.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original instalation media or contact your system administrator or the software vendor for support
My computer technician did use an image of my laptop to transfer everything onto the new HDD. I have no idea if that is relevant to this software problem.
I posted this question previously and was directed to a link which instructed me to update my DirectX and other graphics drivers. I did all that already. I still can't open Premiere Elements. I want to ask Adobe Support, but since they just launched Premiere Elements 12, I guess I no longer get direct support from Adobe? Not sure but that is how it seems to work. I will try any advice given to resolve this issue, if anyone has ideas.
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Why, when I open Premiere Elements 11 on my windows 8, do I get"Microsoft Visual C++ Runtime error. This application has requested runtime to terminate it in an unusual way.Please contact the application support team for more information."
Any solutions, thanks, Jim B.'jimmymega
We will follow up when you have time.
I am not sure if there is a misunderstanding in the communications. Please see
but how do I identify the "http://forums.adobe.com/message/5129399 ? Is there somewhere where there is the number 51229399?
When you click on that link, it should open to a thread with a discussion on troubleshooting the Microsoft Visual C++ Runtime Error situation. Did the link not open. It seems to be working. Please try clicking the link again and let us know the outcome.
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ATR -
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Reinstall, using your discs and serial number. Never restore from backup.
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