Can't open Premiere

I recently purchased Photoshop Elements 12 Premiere for video. I received the instructions from Adobe with order number and serial number. Ifollowed instructions and downloaded...it took approximately 1 hour to do so. My first problem occurred when I had to decide between "win32.7z" or "win32.exe". I think I chose "32.7z"...I am using windows XP. When I atempt to run program I get a "windows" can't open this message.
Help...

You probably wanted to choose the exe.  I think 7z is a zipped file which you need to unizp to get at its contents.  You should be able to install a utility for that.  Here is a link to the 7-zip site where you can get a hold of their utility.
http://www.7-zip.org/

Similar Messages

  • I can't open Premiere elements 13.

    I bought it and installed it, but when I click on it nothing happens, even if I try to open it as an administrator

    My PC a HP windows 7 Home Prem. does not seem to like Adobe Prem Elements  or Elements 13. I think its the software that has a lot of issues.
    I did gett it  running for a short time (but slow) when I restarted the PC in the morning it could not find  the  'path'.
    Adobe were no help. Looks  like I wasted my money.
    Original message----
    From : [email protected]
    Date : 16/02/2015 - 23:43 (GMTST)
    To : [email protected]
    Subject :  I can't open Premiere elements 13.
        I can't open Premiere elements 13.
        created by Tivers95 in Premiere Elements - View the full discussion
    I've reinstalled a load of times. My computer really doesn't like it.
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  • Can't open premiere file

    I tried opening a Premiere Project on after Effects CC and it gives me an error.

    The error is the foolowing: AEGP plug-in Premiere Pro Import: Can't load Premiere Pro Project, the version # is wrong or the file is corrupt. (5027::12)
    But I can use the file in Premiere without any problems. It doesn't seem corrupt.

  • Can't Open Premiere Elements Without Serial Code

    I purchased Adobe Premiere Elements at Best Buy and then put the software on my MacBook Air that is owned by the school. Over the summer that school erased everything on the computer so now when I want to open Premiere Elements, it asked for the serial code, which I no longer have. Is there anything I can do? Or am I going to get robbed 100 bucks.

    Loosing the registration code from any software is about the same as burning hundred dollar bills.  In this case a brand new copy of Premier Elements 13 is $60 for the DVD version.  B&H Photo Video
    That said, depending on how you registered the software, you may be able to get help here:  What are my contact options?
    Good luck.  Loosing your registration information frequently does not work out well.

  • I can't open Premiere Pro after I download it

    Just downloaded Premiere Pro but can't open it or find it on my computer..

    install the cc desktop app and use it to install premiere pro, Download Adobe Creative Cloud apps | Free Adobe CC trial

  • Can you open Premiere Element 9 files in elements 7

    I'm trying to complete my uni project, but when I went into uni today my file wouldn't load.. Uni only has elements 7
    MY QUESTION IS ARE YOU ABLE TO OPEN ELEMENT 9 FILES IN ELEMENTS 7?????????????????

    I think you may have read that the wrong way round. The question is whether or not a PRE9 file can be opened in PRE7, not can a PRE7 file open in PRE9.
    So RacheySC92 the answer is No - you cannot open a '9' project in '7'. You may open a '7' project in '9' but it is not at all recommended and could go bad on you at any time.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children

  • Still can't open Premiere

    Still having no luck in opening Premiere. My drivers are AMD Radeon HD 8750M and Intel(R) HD Graphics 4600. Computer says they're up-to-date. Any suggestions?? Thanks very much.

    Some notes I've saved about dual adapters... all of them, since you don't mention your computer brand
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
    -HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575
    -Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0

  • I can not open Premiere Elements 9 anymore.

    Everytime I click on it to open it brings up a Debug Event that says "Premiere Elements 9.0 has encountered an error. [..\..\Src\EMS\WSEMUtil.cpp-602].  It has a continues button that I click on but nothing happens.
    When I got my computer Adobe Photo Shop Elements 9 and Premiere Elements 9 came already installed on it.
    It is a windows 7 (64) operating system.
    If anyone can help I would appreciate it.
    Thanks

    As John T. points out, an obsolete video driver can cause problems with PrE, including failure to launch. See this article for more info: http://forums.adobe.com/thread/948651?tstart=0
    I would also see this article for tracking down crashes and hangs: http://forums.adobe.com/message/2031203#2031203
    Good luck,
    Hunt

  • Can't open Premiere project exported from After Effects

    I was working on something in After Effects, basically just audio and video clips. Editting really. I decided one part would be faster in Premiere so I exported a Premiere project of it.  When I try to load it in premiere I get an error "The project appears to be damaged, it can not be opened.".  Does anyone know if there's a way to fix this?

    It doesn't cause a problem for me, and we have not heard of this on the forum as far as I can remember.
    Try creating a brand new comp in a brand new project. Add some video and audio. Does that export OK?
    I don't mean to be rude, and in no way do I want to be insulting, but I would feel bad if I didn't ask and it turned out to be the problem....
    Since that is the symptom if you try to open a Pr project created in Ae using Premiere Pro CS6 - please check that you are opening the correct Premiere Pro. I forget which icon is which now and then and open CC when I meant to open CS6, although I have never made the reverse error. Yet.

  • Can't open premiere elements 10 software

    I installed and used premiere elements 10 software numerous times.  Recently when I try to start a new project, it appears to be going through the motions but never opens  When I try to sign in, get an error 400 message.  What's the problem?

    geralda
    With Premiere Elements 10 and earlier, you no longer Sign In. That Sign In was disabled by Adobe several years ago when Adobe discontinued photoshop.com.
    Open the program, and, on the Welcome Screen, hit New Project if you want to start a new project, set up the new project dialog, and click OK in the new project dialog
    to gain access to the workspaces.
    Have you done that and still cannot start a new project?
    If so, what video card/graphics card is you computer using - NVIDIA GeForce or other.
    Please review and consider and then we can decide what needs to be done.
    Thank you.
    ATR

  • File menu can't open Premiere Pro 2014

    I have a Premiere Pro 2014 on a Windows 8.1 Pro, both are all up to date.
    When I try to access the file menu, the program crashes and you have to do a power cycle to get it up and running again.
    If force the program to be run in Windows 7 mode it will work without crashing when opening the file menu, but it will take 4 times as long to open.
    However if you run the program as administrator it will work just fine in Windows 8 mode, but not as the local user and not as a logged in administrator, you have to "Run As" administrator to make it work.
    Does anyone have any idear what the issue could be.

    Hi appman,
    Premiere pro runs fine on an admin account and not as a standard user. It requires proper permissions that are available being an admin on the computer and hence on a standard user you can run into these kind of problems,
    Thank You
    Arjun

  • Speedgrade can't open premiere project

    When I try opening my Premiere Pro project in Speedgrade using "File > Direct link to adobe speedgrade..." Premiere closes, Speedgrade opens up and then I get this message "Error, this project was saved in a newer version of Adobe Premiere Pro or Adobe Speedgrade and cannot be opened in this version.
    Now, I'm a subscriber of the Creative Cloud since two days back and as far as I can understand I have the latest versions on both applications if that is what is being provided by the cloud/suit.
    What might be the problem and solution?
    Best, Petter

    It doesn't cause a problem for me, and we have not heard of this on the forum as far as I can remember.
    Try creating a brand new comp in a brand new project. Add some video and audio. Does that export OK?
    I don't mean to be rude, and in no way do I want to be insulting, but I would feel bad if I didn't ask and it turned out to be the problem....
    Since that is the symptom if you try to open a Pr project created in Ae using Premiere Pro CS6 - please check that you are opening the correct Premiere Pro. I forget which icon is which now and then and open CC when I meant to open CS6, although I have never made the reverse error. Yet.

  • Can't open Premiere CS4 project in CS5

    Having issues opening a premiere cs4 project in cs5. The machine I was using with Cs4 has died, so I'm trying to continue the project with CS5.
    Whenever I open the project I get a message saying "this project contained a sequence that could not be opened, No sequence preview preset or file or codec could be associated with this sequence type."
    I have the latest version of premiere cs5 installed, and quicktime. The footage I was using was from a Canon 7D.
    Thank you!
    Patrick

    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
    Report back with the codec details of your file, use the programs below
    For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en

  • Can I open Premiere Elements 13 projects in Premiere Pro CC?

    I have started a file in Prem Elements 13, I want to finish it using Prem Pro CC, but PPro will not open the .prel file.  I'm using Prem Elements on Win 8.1 (Surface Pro 2), and perm Pro CC on Mac OSX.  How can I import the .prel files into Prem Pro?

    E13 is not supported. E12 and older is.

  • Can't open Premiere Elements 11 - 3ivx.dll error

    I am using a Lenovo W510 laptop running Windows 7 Pro 32 bit. I am trying to install Premiere Elements 11 for the first time and keep getting the error :  3ivx.dll missing -- reinstall the application.  and I have redownloaded and reinstalled Premiere Elements 11 three times and no change.  Please HELP!!!

    kasa155
    Could you please confirm and clarify....
    From what you wrote, it is my understanding that you cannot get into the Premiere Elements 11 on your Windows 7 32 bit, for that matter install it and that install failure is associated with the 3ivx.dll error message. Consequently it would appear that you do not have the opportunity to take advantage of any within any opened project perks. Is that correct?
    You wrote:
    I am trying to install Premiere Elements 11 for the first time and keep getting the error :  3ivx.dll missing -- reinstall the application.  and I have redownloaded and reinstalled Premiere Elements 11 three times and no change.
    So please clarify when the 3ivx.dll strikes.
    Thank you.
    ATR

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