Can't open PS CS5

I'm getting the following error message:  Could not initialize Photoshop because the preferences file was invalid (it has been deleted).

Glad to hear you figured that one out. For future reference, and any other visitors, this document explains how to reset preferences:
http://forums.adobe.com/thread/963474

Similar Messages

  • "Adobe Illustrator cs5 quit unexpectedly" error message. After I upgratded my imac to Mavericks I can't open Illustrater CS5. Help pls.

    "Adobe Illustrator cs5 quit unexpectedly" error message.
    After I upgrated my imac from Snow Leopard to Mavericks I can't open Illustrator CS5. (No problem with PS)
    Every opening attemp crashes. May this be possible because of third party plug-ins. (eg. Esko Artwork)
    Help pls.
    Thank you.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, select
    DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    ☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    ☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • What is the oldest PS file type that can be opened in CS5?

    I have a lot of work that was created in PS 7.0. I want to get the latest version. What is the oldest file type that can be opened in CS5?

    You will have no problem with files created with PS7.
    I have files from PS3 that still open!

  • I downloaded Camrea Raw 8.7 and now I can't open PS CS5

    I downloaded Camrea Raw 8.7 and now I can't open PS CS5. This is the error I get.

    This is what fixed the error:
    Possibility for the error is if you have Photoshop using an additional Plugins folder. This is a preference set in your Photoshop Preferences>Plugins.
    Uncheck the Use Additional Plugins folder, then quit and restart Photoshop.
    Thanks everyone.

  • I downloaded OSX Yosemite and now I can't open Photoshop CS5

    I downloaded OSX Yosemite and now I can't open Photoshop CS5. Says I have to download the new Java 6 script, so I did and it still won't open.
    I try to open PS but I get a message (unexpected unrecoverable error) I was using PS before I downloaded Yosemite. Could downloading Yosemite some
    how corrupted part of PhotoShop? Should I try and reinstall PhotoShop? I have a MacBook Pro 13"; 2011; 4g mem; intel core i5.
    Any suggestions?

    You should check with Adobe, but it's likely they'll say that Photoshop CS5 isn't supported on Yosemite and they'll recommend you update to a new CC version, which of course requires a subscription.
    It could be that Photoshop requires a Java installation (and probably an old one), that isn't running on Yosemite by default. Java 6 is not "new," it's in fact very old. I do think you can download Java 6 from Apple - check apple.com/support/downloads.

  • After installing Yosemite on my Mac, I can't open Photpshop CS5.1 anymore. it asks me to install the old Java SE 6- what shall I do ?

    after installing Yosemite on my Mac, I can't open Photpshop CS5.1 anymore. it asks me to install the old Java SE 6- what shall I do ?

    uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • I AM WORKING ON A FREELANCE JOB & I CAN'T OPEN THE CS5 IN INDESIGN FILE:

    I AM WORKING ON A FREELANCE JOB & I CAN'T OPEN THE INDESIGN FILE IN CS5  BECAUSE OF THESE MISSING PLUGINGS? DOES ANYONE KNOW?
    SharedContent.IndesignPlugin
    FormField.IndesignPlugin
    XML.InDesignPlugin
    GenericPageItem.IndesignPlugin
    Document.Frame.IndesignPlugin
    Hyperlinks.IndesignPlugin
    Dynamic.Documents.IndesignPlugin
    Graphics.InDesignPlugin
    THANK YOU SUZANNE
    Add-OnsUpdating plugins for inDesign CS5

    To open these documents you MUST upgrade to a later version.
    I don't know from which version your file comes, at least CS6, but could also be CC or CC 2014.
    Or ask to get an IDML, but an IDML workflow might change the document.

  • Can't open a CS5.1 file in CS6 - "An unknown error has occured"

    Hi guys,
    I have a CS5.1 AI file I can still open in 5.1 just fine, but when I try open it in CS6, I get :
    Any ideas!?
    Im confused.
    K

    Sadly, no. It is over 500mb.
    However! I just ran the updater, and it now works... go figure!

  • Can't open Illustrator CS5 because PowerPC not supported

    Hi, I just purchased a brand new macbook pro OS X 10.8.2. I tried to reinstall my CS5 Design Premium Suite and all the apllications work EXCEPT Illustrator. The error message reads "You can't open the application "Adobe Illustrator CS5.1" because PowerPC applications are no longer supported." This design suite is only a couple years old and my computer is brand new.... I assumed PowerPC was long gone. Is there a way to override this? I really need to be able to use my Illustrator!

    Did you use the migration assistant to move over your software or is this a fresh installation?

  • Catch-22: Can't deactivate because I can't open Photoshop CS5

    My laptop is malfunctioning in many ways so I plan to have it cleaned up by a computer shop, or (probably) replaced with a new one.   I want to deactivate Photoshop CS5 before doing this, but for unknown reasons I cannot open it -- I get a Microsoft error report box every time I try to open it. How can I deactivate when I can't open the program?

    Do you also have InDesign or Illustrator on it?
    If so you can Deactivate Photoshop through them. Failing that, I think you have to call Adobe Support and they'll deactivate it for you.
    Hope that's some help?!

  • Can not open InDesign CS5 after updating to Yosemite.

    I cannot open InDesign CS5 after updating my iMac to OS X Yosemite. I received an error message that said I need to install the legacy Java SE runtime.
    I searched through the topics in this Forum, and followed what was recommended.
    I have installed the most current legacy Java SE 8 runtime and verified that it is on my computer,
    then rebooted the computer, a 2014 iMac. I have uninstalled and reinstalled InDesign CS5.
    I still receive the error message that I need to install the legacy Java SE runtime. Next steps?

    CS5 is NOT supported under Yosemite. Additionally, in place operating system upgrades are nothing short of a crapshoot.
    Try uninstalling, running the cleaner tool and reinstalling. If that doesn’t help a clean install of the operating system is in order.
    Even then you’re on your own.

  • I can't open InDesign CS5 file in CS6

    I created a document at work in CS5. I saved it as an INDD file and transferred it so I could work on it at home. However I have CS6 and whenever I try to open this file, my InDesign loads to about 80% and then just freezes. I can't do or click anything. It never crashes, just gets to the point where I have to ctrl+alt+dlt each time.
    I am using a Windows 7 computer.
    I need to finish this for tomorrow and I don't have access to InDesign CS5 at all to make it an IDML file or fix any fonts.
    What do I do?

    Try open as a copy, and/or the script at Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.

  • How do I save my file using InDesign CS6 so that it can be opened with CS5?

    I know other people asked similar questions but I can't find anything that helps me figure my issue out.
    Basically, I packaged my file using InDesign CS6. When I sent it to the person it needed to be sent to, she couldn't open it. She was running CS5.
    So now I'm trying to REpackage it still using CS6 but when I make an IDML version and try to package it, it says that I need to SAVE it. Well the only options are CS6, which I can't use again, and another IDML version. If I did the IDML it would just save it as another untitled document and then I'd have to start all over.
    Actually I just tried that, and InDesign crashed.
    Any suggestions?

    Hey,
    There is no such function in InDesign as 'saving to a lower version' (as it is in e.g. FrameMaker). There are interchange formats: obsolete INX (CS2,CS3,CS4) and current IDML (CS5, CS5.5, CS6).
    You need to export (ctrl+e) previously saved document into IDML and attach to existing INDD file (Attaching is not necessary as IDML is a self-sufficient file). Also it's a really good idea to attach a PDF file (from CS6) as there might be some differences when opening a IDML from higher file in lower version program.
    Final package could look like this:
         Document fonts
         Links
              original file.indd
              original file.idml
              original file.pdf
    best regards
    Kuba

  • I can not open photoshop CS5! Please help me!

    I have had CS5 on my mac for a while now... no problems.  All of a sudden photoshop will not open.  Icon flashes once... nothing!!!  Bridge I can access. I have uninstalled and reinstalled 2x's... still nothing.  What can I do?

    Trash the prefs in the preferences folder.
    Important Directories
    Mylenium

  • Can't open Photoshop CS5 I am required to accept the license agreement but still can't get in ...

    I have had the Master Suite CS5 installed on my Macbook Pro for about 3 years now no problems , now it has started asking me to accept the Licence agreement when I try to open any of the applications (Photoshop / iD / Ai etc) .......
    but when I click accept it just takes me back to the same window 'Accept / or not the License Agreement - basically going round in circles !!  Meanwhile I ahve no access to the software !
    I have tried re - installing to no avail ..... , LR 4 and Adobe Bridge still open fine no issues !!
    I have carried out full updates of everything, done a system scan with MacKeeper, turned the computer fully off and back on ..... !
    Any ideas/ suggestions would be welcome,
    regards
    Clare

    Hi Clare, I am having the same problems with my CS5 Design Premium! I got the graphics card replaced in my iMac and since then every time I try to open one of the programs, I get the licence agreement, click accept and it takes me back to the agreement again. I have uninstalled it and reinstalled it which worked until I closed one of the programs, then the whole thing started again! If I leave the programs open after I use them it works which I am having to do until I get it sorted! I am just wondering if you managed to get yours working?

  • Can't open Adobe cs5.5 .dmg on a 15inch MacBook Pro Retina screen

    Hi there,
    Hopefully someone can help.
    I recently bought a 15inch retina screen new macbook pro after my old one started to die last week - I bought Adobe cs5.5 a few years ago and I'd really like to be able to install in on the new laptop so I can get on with my work. As there is no disc drive I downloaded the file from Adobe which took many hours and now as soon as I click on it it comes up with this.
    I tried to use the disc utility to do something with it but wasn't really sure what I needed to do and buggered up the first download and had to try and get it again. I haven't had this problem with my old laptop - i'd even updated the os to be running the same so I don't know why it's having a problem with the .dmg and as I haven't had the problem before I don't really know what to do. If someone could help me out I'd be super grateful as I do have client work I need to get on with.
    Thanks so much,
    Emilia

    Me thinks you have tried to connect to a shortcut folder and not a genuine folder.
    Note Mac OS X in Mac OS X 10.4 has 3 popular folder shortcut locations:
    The leftmost column of the Finder window.
    The horizontal toolbar on the top of the Finder window
    The translucent bar which can be anchored on the side or bottom of the screen known as the Dock. These are not true folder locations, but only locations for shortcuts. When you click on a folder for a volume that is not mounted, or is a folder which was deleted it will behave in this fashion. Often if you click on it the right fashion, it will change to a question mark.
    In addition if it is an alias to an existing folder that has no contents, it will behave this way from the three shortcut locations.
    If you right click instead of the left click a folder, it may think you want to do something to the folder which you can't do. Make sure your mouse button functions properly as a Primary button on Apple menu -> System Preferences -> Keyboard and Mouse.
    Also make sure Universal Access is not turned on as it too can cause funny behavior in the mouse click actions, in Apple menu -> System Preferences -> Universal Access.

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